1. Auto Options Tires

    1. Auto Options Tires

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    Berkeley, CA

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    Auto Options Tires

    4.6 (54 reviews)
    Closed Closed

    Services - Auto Options Tires

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Auto Options Tires Photos

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    BOTH WHEELS ARE FACING EACH OTHER!!!!!!!!!!!!!!!!!

    I ordered four tires and had them delivered to the Auto Options shop and dropped off my car for a tire change and a wheel alignment. I came back two and a half hours later and had decent impressions: Bill had prepared a visual with technical calculations showing how my car alignment was prior to their intervention, and how it was afterwards. When I dropped the car off, I had told him I had been getting disproportionate wear on some of my tires and he highlighted an area on the printed visual which he thought might be the problem area. He said something was likely bent in the suspension. He then pointed out another diagram, detailing the parts of a suspension. He circled two components and said that speaking from experience it's likely one of these two parts which were damaged in my suspension. He said he would have to take apart the suspension to know exactly but that these were his first guesses. He told me the prices of each part and responded to several questions I had when I was evaluating the cost-effectiveness of replacing them. I told him I'd think about it and left. Up until then I was impressed and felt happy about the attention and service I had gotten. However, a little later all those good feelings went away when I realized I was missing a lot of money. In a discreet place of my car, I had hidden some emergency cash and it was all gone. After figuring this out, I went back to Bill and asked him whether his workers who worked on my car had found the money, whether they had moved it or whether they could've been misinterpreted it as a tip. Bill went to go ask them and came back to tell me that he's confident none of his workers would've done anything to it. I'm certain, the money was there when I dropped off the car, and it was gone when I came back. There is a portion of time when the car was out in their parking lot while it was under their watch, but there are no signs that my car was broken into. I don't have video evidence of what happened in the shop, but the equation has solved itself for me. Once again, this emergency stash was genuinely hidden, it's not something that was mistakenly on the floor, it's something that would've needed to be looked for. I initially wanted to come back to the shop to get my suspension part fixed but I will not be coming back to do business here. I am extremely upset and sad. In all my car check-ups in the past, I've never had a problem. EDIT: After my review, Bill reached out to me and told me he wanted to take responsibility for the money that went missing from the car while it was under their watch. He refunded me $100 of the $165 that went missing......... EDIT: Fast forward 2 months about 1300 miles later, I have the most traumatizing experience when my tie rod end popped out and my steering stopped responding. Please look at the attached photos (both of my wheels were facing each other). I call AAA and get towed to Art's Automotive (shop in Berkeley with the most 5 star reviews) and after their assessment, two of their mechanics tell me that this happened not because of worn-out parts but because the necessary bolts had not been properly fastened in my last alignment. How does that happen!!!!!!!!!!!!! Moreover, the mechanics at Art's confirmed that no part of my suspension was actually broken/ needed replacement as Bill had pointed out in his assessment a couple of months before. Auto Options put my life and the ones of others at risk. Had my tie rod end popped out on the highway instead of my apartment driveway, my non-steerable car could've been an extreme safety hazard to myself as well as many other drivers on the road. I had to pay for repairs for the tie rod, get a new alignment (way before an alignment is typically needed) and buy two new tires which were ruined from improper wear because of the poor installation / alignment job done at Auto Options. In a nutshell, this cost me an extra $1000 + the extreme inconvenience of having my car out of commission for two days all because they didn't fasten bolts properly! Unacceptable! I contacted Bill by email on July 27th shortly after this happened and included the attached photos but never heard from him. This place scammed me.

    Got a new set of XD820 rims and Pirelli tires.

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    8 years ago

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    Page 2 of 2

    Ask the Community - Auto Options Tires

    Review Highlights - Auto Options Tires

    Bill at Auto Options is my "go to guy" for all my tire needs for all my cars for over a decade!

    Mentioned in 26 reviews

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    Joe's Tires

    Joe's Tires

    (288 reviews)

    Downtown Berkeley

    I don't usually write reviews, but Joe's Tires has truly earned one…read more From day one, Tito has gone above and beyond to make sure both my car and I are taken care of. Whether it's helping me find the best deal, explaining my options, answering my endless questions, or making sure I'm getting quality parts at a fair price, he's always been honest, patient, and transparent. At no point have I ever felt pressured into buying something I didn't need. Instead, he's always helped me make the decision that was best for my budget and long-term goals. Abraham is the mechanic who's worked on my car, and his workmanship has been outstanding. He installed my CarPlay system flawlessly, and every job he's done has been done with care and attention to detail. It's obvious he takes pride in his work, and that gives me confidence every time I leave the shop. Carlos has always been welcoming and professional at the front desk, making every visit smooth and enjoyable. Leo has also been incredibly kind and helpful. He's always willing to lend a hand, and on one occasion he even gave me a ride to work while my car was being worked on. Those small acts of kindness say a lot about the kind of people they are. One thing I really appreciate about Joe's Tires is their honesty. I've seen reviews criticizing pricing, but from my experience, they've always been upfront with me. Different parts, brands, and repairs naturally come with different costs, and they've consistently taken the time to explain my options so I can decide what works best for me. I've never felt misled; only well-informed. What really sets this shop apart is the way they treat their customers. Every visit has been met with professionalism, respect, and genuine hospitality. You can tell they care about building long-term trust, not just making a sale. I trust Joe's Tires with my Honda Civic, and I wouldn't hesitate to recommend them to anyone looking for honest people, quality workmanship, and outstanding customer service. Thank you to Tito, Abraham, Carlos, Leo, and the entire Joe's Tires team. I truly appreciate everything you've done for me.

    I have been using Joe's Tires for 20 years. A few years ago, the company saved me $500. The problem…read morewith AWD cars is that the tires cannot have a certain amount of tread difference on them. I got a tire puncture and took it to O's Tires, which was two blocks from my home. They examined the puncture and said it could not be repaired because it was less than one inch from the edge. They wanted me to buy four new tires. The tires on the car had about 12,000 miles wear. I decided to go to Joe's Tires for a second opinion. They measured the tread and said I had to replace only the punctured tire. For you readers who have AWD cars, don't buy the expensive 60K - 80K tires because if you get a puncture that cannot be repaired, you will have to buy all new tires.

    Alex and Angel’s Tires - We also offer high quality used tires.

    Alex and Angel’s Tires

    (532 reviews)

    North Oakland

    Had a blown out stem valve fitting, brought it here after another shop tried to upsell me into a…read morenew tire and wheel alignment while failing to identify the other tire with the same issue. Angel immediately recognized the stem valve issue the other shop failed to identify. His team repaired both stem valves for a fraction of the time and price of the other shop. Honest shop, quick and easy.

    I'm not gonna lie, I'm a little disappointed with both the service and communication I received…read morehere. I originally came in because of a tire-pressure issue and was told that two of my tires needed to be replaced. I trusted the shop's recommendation and agreed to the replacement. I trusted all the very positive yelp reviews about how they know what they're doing and won't take advantage of you. I feel like it was a little weird that they didn't tell me what brand or quality of tires they were going to install or ask if I had a preference. My car had Michelin tires, and since no options were presented to me, I assumed the replacements would be of reasonably comparable quality. Instead, they installed Advanta tires, a much more budget-oriented option. I was never asked whether I wanted budget, mid-range, or premium tires, nor was I given the option to stay with Michelin or choose another comparable brand. Had the options and prices simply been explained to me, I would have chosen higher-quality tires. I was also surprised to learn afterward that they moved my existing Michelins from the front to the rear and installed the brand-new Advantas on the front. My understanding is that when only two tires are replaced, the generally recommended practice is to put the new/deeper-tread tires on the rear, even on a front-wheel-drive vehicle, for better stability and wet-weather handling. None of this was discussed with me. On top of that, I initially came in to have my tire pressure addressed, yet the tire-pressure warning light came back on the very next day. I had to drive all the way back to the shop, where I was then told that their PSI reader had been off the previous day, so the tire pressures hadn't been set correctly. Any one of these issues by itself might have been understandable, but together they left me questioning the shop's quality control and communication. I had to make an unnecessary return trip because of inaccurate equipment, wasn't consulted about the brand or quality of the tires I was purchasing, and wasn't given an explanation for the tire placement.

    Best American Tires - Flat tire

    Best American Tires

    (70 reviews)

    Arrived at the location early in the morning to inquire about purchasing used tires…read more The service was friendly and efficient, completing the installation while I waited, which took no more than 25 minutes. Well-priced.

    If I could leave 0 stars I would. If you care about your car, do NOT bring it to this place. 9 or…read more10 months ago, I got new tires mounted and balanced. My initial complaint was they lost 2 of my valve stem caps and replaced them with others that they lost at their shop. It was a minor complaint so I didn't make a fuss about it. Fast forward to today, I had to bring my car to a shop for front bumper work. They had to remove the front wheels in order to remove the bumper. This shop informed me that the 5 lug nuts on my front wheels were tightened to 200+ ft/lbs, more than DOUBLE what they are supposed to be torqued to. My wheels haven't been removed since I got my new tires 9 or 10 months prior. I feared all 4 tires were the same. When I returned home, I struggled for 2 hours trying to get my back wheels off. Each lug nut was insanely over torqued like the front. I figured I would just rotate my tires at this point so I ended up removing all 4 and inspected them. I found gashes in the barrel of all 4 of my rims, all equally spaced apart. This means Best American Tire damaged them when either mounting the tires or balancing them. You can see the damage in the pictures provided. I'm very lucky something didn't happen to me on the road these past 9 months. Needless to say, I will never bring my car here again. Hopefully this review will keep others from making the same mistake.

    Yen's Auto Service - Brake pads replaced on '13 Ford Edge

    Yen's Auto Service

    (102 reviews)

    West Berkeley

    Love these Guys and their " Old Fashioned INTEGRITY " !!!…read more My Accord Battery is only 14 - 18 months old. However it died unexpectedly @ a ' ' Refueling Stop ' in Berkeley @ the GAS STATION on Shattuck @ Ashby. Luckily they have a Mechanic Shop in there, and the fellow in there obliged me with a " Jump Start ". Mysterious why it had died suddenly then was ' back up ' Performing Beautifully !!!! Despite which I needed a Battery & Alternator Check to Satisfy Myself Fully that All is Well. Called Mr. Hamza @ Yen's Auto to explain the situation. He suggested I bring it in ASAP for a " Charging System Check " - which I did the same day about 4 weeks ago. Him and his Assistant Mr. AFSAND , who I'd dealt with previously , had me pop the hood to connect their Meter Etc giving my Charging System ' A CLEAN BILL Of Health. Nice to have " Honest Mechanics in the Vicinity " !!!!!!

    1 star only...because 0 isn't an option…read more I booked an 11:00 a.m. appointment for an oil change in advance. I wasn't a walk-in. When I dropped off my car, I was told it would be ready around 12:30-1:00 p.m. and that I'd receive a call when it was done. I decided to stick around the area. At 1:00 p.m., after waiting two hours, I walked back to check on the status and found that they hadn't even started working on my car. When I told them I was leaving, the employee suddenly asked if I could wait another 10-15 minutes because he could "start it now". So frustrating. My scheduled appointment meant absolutely nothing until I complained and I was not interested in a rushed oil change... If your business can't honor appointment times, don't offer appointments. Respect your customers' time. I would not recommend taking your business here. I certainly won't be back.

    Auto Options Tires - tires - Updated September 2026

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