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    Yen's Auto Service

    4.7 (98 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    15%

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    Nail in my tires
    Isaac N.

    I searched on Yelp for a Tesla tire repair and even though they were closed, I got help from Hassan and Muhammed. Got an unfortunate nail in my Tesla model 3, and was quoted for $50 repair, which is way better than what the Tesla service wanted to charge ($300). Service was quick, efficient, friendly, and I was on my way shortly after about 20 minutes. Thanks for helping me out in a pinch!

    The tacos were pretty good! We were so hungry we ate in the parking lot, and since the weather was nice, we sat in my trunk.
    Hannah H.

    I contacted them through yelp to get an oil change and a wheel alignment. They responded very quickly and provided an extremely fair quote. Once I got there, service was clean and fast. I moved down to San José, so I'm a lot farther away now, but I'd be willing to make the trip up again to get serviced by them! After we were serviced, my boyfriend and I got some tacos from the food truck that was parked in their lot. The food was great and one of the staff at Yen's walked up to us and offered to take a picture of us eating out of my trunk :) Overall, service was well-priced, fast, and kind! Thank you!

    Brake pads replaced on '13 Ford Edge

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    3 months ago

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    7 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    9 months ago

    Fixed my car (2016 Honda Fit, needed new rear struts) quickly at a reasonable price with Honda OEM parts!

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    8 months ago

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    2 years ago

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    7 months ago

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    1 year ago

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    2 years ago

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    10 months ago

    Have my Radiator flush and power steering fluid changed the price was good as well as the service

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    2 years ago

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    1 year ago

    I've been to Yen's multiple times. They're always polite, helpful, realistic, and fairly priced. I even send my parents here.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    It's not exactly like a BMW service center but the work on my old van doesn't require fancy. Fair pricing and solid work is fine by me.

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    1 year ago

    Had a flat tire, called Sunday morning, they managed to repair it within like 20min and we drove away by 11am. Definitely recommend them!

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    1 year ago

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    2 years ago

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    1 year ago

    Great services, reasonable price, and excellent workmanship. Provided valuable next level recommendation to avoid unnecessary works.

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    2 years ago

    Quick turnaround, friendly workers, and best price I could find for four new Yokohama tires on my 2019 Honda Fit.

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Came in for an oil change. They didn't have the filter for my car, so they drove to get one. Friendly clerk. Great service!

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    2 years ago

    Great service! They let me drop off my car after closing, told me what was wrong with it and was honest about the cost.

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    2 years ago

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    3 years ago

    Quick service. Got the job done. Good value. Customer service could use work; not really personable ppl.

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    2 years ago

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    3 years ago

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    9 years ago

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    2 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Yen's Auto Service

    Review Highlights - Yen's Auto Service

    Mark Yen was quick to diagnose the problem and help me get to BART to get home.

    Mentioned in 3 reviews

    Read more highlights

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    Tire Choice Auto Service Centers

    Tire Choice Auto Service Centers

    (589 reviews)

    5 stars all the way! Huge shoutout to Stephanie SP and the crew at Tire Choice in Albany. My…read moreheadlight went out and I needed help fast. Even though tires are in the name, they've always been incredibly helpful beyond that. From Greg (the owner) to Will, who replaced my light and aired up my tires 30 minutes before closing, the service was warm, hospitable, and genuinely kind. It honestly felt like family. Oil change already booked...I'll definitely be back!

    I had a very disappointing experience at Tire Choice…read more First, the appointment system feels misleading. I scheduled a time in advance and showed up as expected, but was still left waiting while walk-in customers who arrived before me were taken ahead of me. It really makes you question the point of setting an appointment if it doesn't actually secure your place in line. What made the experience worse was how I was treated after ordering my tires through Amazon. It felt very clear that customers paying the higher in-store installation price were given priority, while those of us who booked through Amazon were treated like we mattered less. That kind of treatment is frustrating and unprofessional. On top of that, the manager's behavior came across as disrespectful and discriminatory, which made the entire experience even more uncomfortable. No customer should feel that way when they're simply trying to get a service they scheduled in advance. Overall, between the lack of clarity around appointments, the apparent prioritization of certain customers, and the way I was treated, I would not recommend this location.

    Joe's Tires - Replacement tire

    Joe's Tires

    (283 reviews)

    Downtown Berkeley

    Last night, I had a tire blowout on the 80 while heading home from SF. Luckily I drive a RAV 4 with…read morea spare tire and was able to get home. Waking up the next morning, I needed to get it fixed ASAP! I had the Toyota tire & wheel protection and Berkeley Toyota directed me to Joe's tires as they run all tire related issues through them. Called at 8am and spoke to Carlos who went through the usual asking me if I have the plan, my car's trim, and what I'm looking for. I explained everything and Carlos provided times. I couldn't wait for tomorrow so I asked about any availability day of to which he had. I drove over, dropped off the car at 11am, spoke with Carlos who shared the process clearly and what will be done. I signed papers and went on my way. He couldn't share how long it'll take due to the Toyota financing paperwork. I get a text around 3pm saying my car is ready and I show up, pick up my car, and chat a little bit about what was done. Amazing service. They put the spare tire and jack back under the car and replaced the tire, adjusted the monitors, and polished up the wheel. Day of service, clear communication, and great patience. I ended up not paying anything due to my plan covering anything and Carlos making sure I was taken care of. Great business and highly recommend.

    Kind and honest people. I never hesitate to bring my car in, or refer others to go. I see some…read morereviews from others who've had some mistakes or faulty issues, but thankfully I haven't had any of that. I'm a happy customer for many years and will continue to go. I just recently had them replace a few worn ball joints on my suspension. Easy to make appointments and they're very reliable.

    Big O Tires - Big O Tires. Total Auto Care.

    Big O Tires

    (522 reviews)

    West Berkeley

    I brought my car in with a persistent vibration that another mechanic thought might be caused by…read moredefective tires. Jesse took the time to really listen, review my service history, and methodically work through the possible causes instead of jumping to conclusions. When the first repair didn't fix it, he didn't give up... he kept troubleshooting, consulted with a trusted colleague, and ultimately tracked it down to the left front axle. He even test drove the car himself to make sure the vibration was truly gone before giving it back to me. Jesse was kind, honest, (funny!) and thorough throughout the whole process. I'll definitely be coming back and highly recommend Big O Tires for more than just tires.

    I had a terrible experience here, and it wasn't the first with the chain…read more I brought my car in for a full synthetic oil change that was supposed to include a tire rotation and inspection. Because I've had sketchy experiences with them before, I marked one of my tires beforehand so I'd know for sure whether they actually rotated them. They told me it would take about two hours and that they would call me when it was done. After 2 1/2 hours, I called and asked for a progress report. The employee said, "Oh, it's done. I just haven't gotten to call you yet." A little annoying, but ultimately not the end of the world. I understand places get busy. When I arrived, though, I checked for the marked tire before going inside, and sure enough, it was still in the exact same spot. One of my previous sketchy experiences with this company was when they told me they couldn't safely rotate my tires because the wear pattern would make it unsafe. The tires were not very old, and I had never heard of that before, so I took my car to a different shop and they rotated them without any issue or question of safety. I went inside and said something along the lines of, "Let me guess -- you guys decided you couldn't rotate the tires because I need new ones?" The employee said, "No, he rotated them." "Actually, he didn't. I marked the tire, and they were definitely not rotated." "Well, there's no note about the tires, so I'm not sure why they didn't do it." Then he kind of just paused like maybe I'd let it go. I didn't. I instead just stood there waiting for him to give anything resembling an appropriate response. Eventually, with total apathy and annoyance in his voice and demeanor, he went to look at the car and then gave me some similar reason as last time about why they "probably didn't rotate them due to the wear pattern and safety." Then I asked about the inspection, and specifically the air filter, which I knew needed to be replaced. I expected them to catch it and offer it as an additional paid service. Instead, he told me, "Nope. Everything looked good. No notes." At that point, I started getting heated and raised my voice slightly: "There's no way that can be true." Then the manager came over, heard the situation, and casually said something like, "The mechanic probably just didn't do the inspection." Again, no apology or real acknowledgment that this was a problem. Instead, he just said, "We'll do it within the hour." So now I'm being told to wait another hour so they can actually do the job they were supposed to do an hour ago at that point. I asked the manager to inspect the tires first and make sure they were actually going to be willing to rotate them. He just said, "Oh, we'll rotate them," and did not look at them at all. This leaves two possibilities: Either the original explanation was nonsense and this proves they are running a scam, or they were now willing to do something they supposedly thought was unsafe. After waiting again, they finally rotated the tires. I checked the marking and it was gone, so at least that part finally got done. Then I asked again about the air filter, and was once again told it was fine. I said, "The filter behind the glove compartment?" "Yep. The inspection showed no problems." I said there was no way that was true and asked whether they had actually looked at the car at all. The employee responded with, "Well, if you don't trust us..." and then said something like, "Why don't you go look at it and tell me whether it's dirty then?" I'm not a mechanic, but I was so frustrated that I looked up how to check it on YouTube, pulled it out myself, and it was filthy -- covered in literal leaves and debris. I brought it back inside and asked, "Does this look clean to you?" Instead of apologizing, I got attitude and eye-rolling. The closest thing I got to accountability from management was, "I'll talk to my guys later." That's it. At this point, I genuinely don't know what services were or weren't actually performed on my car. I paid for a full synthetic oil change, tire rotation, and inspection, and had to personally catch the fact that at least two of those things apparently weren't done. I wish I knew how to tell whether the correct oil was used, because I wouldn't put it past them to swap it out for something cheaper. I normally try to give businesses grace, but this experience crossed the line from disorganized into actively dishonest and rude. Don't go here. But if you do -- mark your tires.

    Tires Direct - Service Area.

    Tires Direct

    (67 reviews)

    Went there yesterday with a damaged tire which, not surprisingly, could not be fixed. While I was…read morewaiting in the spacious waiting area, I checked Consumer Reports, chose a set of Michelins, checked the price at Costco. Tires Direct matched the Costco price within a few dollars, gave me a discount for cash and ordered the tires. Exactly as promised they called today to confirm they received the tires and they could install at 1 pm. The install and alignment took about two hours (as opposed to all day at Costco). They offer free repair of road damage in the tread and free rotation. I feel very lucky to have them nearby and I will likely use them for other work on my car. They are such nice guys too.

    My prior experience getting a new tire here was positive so when I needed my tires balanced I…read morereturned here. However, they didn't do the job correctly and wouldn't take responsibility for it. I know they didn't do it correctly because when Tires Direct balanced the tires it did not resolve the mild steering wheel vibration I was experiencing at speeds over 60 mph. When I took it to another shop (after Tires Direct supposedly balanced the tires), they reported that the RF wheel had an irregular weight pattern and was .75 oz out of balance and the LF wheel had no weights at all and was 2.75 oz out of balance (which is significant). The other shop balanced them with road force balancing and that solved the vibration issue. When I called Tires Direct to let them know about my experience, they became defensive and told me that the balancing numbers at every shop will be different and they did nothing wrong. Perhaps the numbers can vary, but the point was that whatever balancing they did, didn't actually fix the issue - so I wasted my money by going to them.

    Yen's Auto Service - autorepair - Updated June 2026

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