I had a very disappointing experience at Tire Choice. First, the appointment system feels misleading. I scheduled a time in advance and showed up as expected, but was still left waiting while walk-in customers who arrived before me were taken ahead of me. It really makes you question the point of setting an appointment if it doesn't actually secure your place in line. What made the experience worse was how I was treated after ordering my tires through Amazon. It felt very clear that customers paying the higher in-store installation price were given priority, while those of us who booked through Amazon were treated like we mattered less. That kind of treatment is frustrating and unprofessional. On top of that, the manager's behavior came across as disrespectful and discriminatory, which made the entire experience even more uncomfortable. No customer should feel that way when they're simply trying to get a service they scheduled in advance. Overall, between the lack of clarity around appointments, the apparent prioritization of certain customers, and the way I was treated, I would not recommend this location. read more

5 stars all the way! Huge shoutout to Stephanie SP and the crew at Tire Choice in Albany. My headlight went out and I needed help fast. Even though tires are in the name, they've always been incredibly helpful beyond that. From Greg (the owner) to Will, who replaced my light and aired up my tires 30 minutes before closing, the service was warm, hospitable, and genuinely kind. It honestly felt like family. Oil change already booked...I'll definitely be back! read more

Tire Choice Auto Service Centers - Tires Near Me - Albany, California

Literally just left Tire Choice Auto Services feeling safer and a big smile on my face. Had to head to Albany and my tire pressure light came on while I was exiting the freeway. My Honda always makes me a little uneasy when the light comes on because some times there's a nail but some times it's just adjusting. Did a quick search in Yelp and my lovely Yelpers seemed to direct me to Tire Choice. Called ahead and talked to Greg who told me to come on by and they'd add air and check it out. Went in and met Greg who instructed Victor to fill my tires with air. He checked the tires and said everything was good. Didn't charge me anything for it. These are some honest, good people here. I'm sure others would've charged for the inspection. Thank you so much Greg and Victor! I was in an out in under 10 minutes! read more

Very strange I made an appointment. I came down on my lunch break. The guy sitting behind the counter said I wasn't in the system. Then he said I don't know who you talk to. That was the call center, even though I called the number on this Google ad. So if you call this number, you're going to basically get routed to somebody who they don't even care about good luck. read more

I'm writing this during the heavy rainstorms we've been having in the Bay. I just got off an 8hr shift at work that requires me to be outside, walked out to my little Volkswagen Beetle, and found my rear left tire flat due to a wall bolt. I was already a bit tired and nervous driving in this car during the heavy rain. I drove slowly and carefully as to not mess up my rim too bad and went here to Tire Choice. Mr. Greg Allen and his mechanic (I'm sorry I didn't catch your name!) helped me immediately even though it's Sunday and an hour before close. They were both incredibly nice and we laughed a bit - great, comfortable service. They told me not to worry about any charges, and I was out of there in 20min. Thank y'all so much for your help! I'm grateful for such kind folks like them taking care of us and our vehicles in this neighborhood. Definitely recommend. read more

They installed tires that I purchased through Tires Easy. It was fairly seamless, but the Tire Choice center left both passenger and driver seats dirty. I don't know if this is grease and if it can even be cleaned off my seats. I'm disappointed about the time it will take to try and clean them and potential permanent damage to my seats. I let them know in person, and an apology was offered but no remedy was suggested. I would not use them again. read more

Tire Choice Auto Service Centers - Clean seats were left dirty by Tire Choice. - Tires Near Me - Albany, California

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I have used this business for a long time for A/C repair, tire chamber and caster aligned, new tires purchases and most recently repairing a flat tire. I called them and thought I was getting an appt. for 5:30 PM last Friday night. When I arrived they could not accommodate me (they close at 6:00 PM). Due to confusion starting with their scheduling group I was disappointed but they let me leave my car overnight in their shop. I got a call at 9:00 am on Saturday that my car tire was repaired and the car was ready for pickup. When I came to pick up my car, Victor, the service attendant, said no charge! Wow, random acts of kindness like this doesn't happen that often but when they do I am happy to give a shout out of praise for excellent service. Thank you, Victor. read more

I was referred here by my tire warranty after I blew a tire hitting a pothole. It was a horrific experience. I arrive to no one at the counter. After about 10 minutes I knocked on the service bay door to get some help. Downhill from there. The guy at the desk told me I would have to replace all tires. Not unexpected, and I had already cleared with the warranty that they would cover one of the tires. They just asked that the service center call them. Well, after the kid at the desk told me, without much comprehension, that the warranty didn't apply, despite my clearing that with them first, I asked for the manager. I waited and waited. When he finally arrived he was gruff, dismissive, and belligerent. He treated me like I was an idiot, angrily telling me that I needed to replace all 4 tires (which I knew already) and insisting that the warranty was for a single tire, not all four. When I tried explaining that it would cover the impacted tire and I paid the rest, he didn't even let me finish. What's more, when I said he should call the warranty provider as they requested, he cut me off, saying, "I'm not calling anyone!" I told him I would take my business elsewhere and he told me to get lost and get out. It was a terrible experience that I hope never to repeat. read more

This is a great tire shop. They actually work to find the best and most affordable solution for you and don't just try to sell you expensive tires if you don't need them. Great service, good communication, and honesty. They've got a loyal customer in me after they helped me fix my flat tire. read more

Woke up sunday morning to find a screw in my tire. No tire repair places were open. I found out that Tire Choice was one of the only places open. I called and the owner said he was slammed but told me to come in. He fit me in and got me on my way. Having to deal with this monday morning was not an option for me. Amazing service and on a Sunday no less! read more

. I would like to give a zero star! Never ever come to this place for oil change! They treat customers like shit. I was there last time with my appointment and they told me I don't have an appointment, which I already confirmed with their employee. I have a surgery scheduled for that day and I was so upset, the manager gives me the service for free but I almost missed my surgery appointment. From last time I learned that lesson and confirmed like three time with the employee on my phone, and when I arrived there, the manager told me that their computer shut down and he can't process my appointment. How ridiculous! He was definitely lying, every time they just find different excuses, if you are not willing to take third-party customers, remove yourself from the platform then. Can't imagine how a human being can be so rude and so blood-cold! Never never com read more

Tire Choice Auto Service Centers - Tires Near Me - Albany, California

I won't go into details but the atmosphere (fox news blaring) and customer service was awful, not to mention I got another flat moments after a full tire inspection and buying a new tire and getting it put on. (maybe a coincidence, but maybe not). The first time, they left the tire valve cap loose on the brand new replacement tire, and the second time, my tire was missing the cap completely (although had one on before). Hmm. If you're not of a *certain demographic*, seems like you might be in trouble here, if you know what I mean. Go somewhere else more trusted. read more

These guys saved me. After I hit a pothole and popped my front tire on New Year's Eve, Greg the manager and Will the service technician squeezed me in without an appointment on New Year's Day and put a new tire on in plenty of time for me to go on a road trip I had already planned. read more

Had to drop in because I picked up a nail in my tire and honestly thought it was going to be a whole stressful ordeal. Greg Allen, the store manager, was awesome from the moment I walked in. Super friendly, straight to the point, and just easy to deal with. They got me taken care of way faster than I expected. No runaround just honest service and good people. Greg made sure everything was done right and that I was back on the road safe. It's rare these days to find a shop that treats you like a person instead of just another ticket, but this place does. Big thanks to Greg and the crew, service was top notch. read more

Great staff and great service. My tire light came on and this place is super close so even though I was low on time I pulled in. They helped me out immediately. Checked out the air pressure all around. Located the nail in the tire and filled it up. Assured me I would be ok for a couple of days and made an appointment so I could come in and have it patched when I had time. I came in on a Saturday for my appointment and they helped me immediately and got me on my way quickly. Smiles all around! read more

I had my van towed to Tire Choice after calling ahead and confirming they could remove my seized lug nuts and install my spare tire if I brought my own replacement nuts. I was expecting a quick and cheap job. Once I arrived, they refused to perform the work they had agreed to and instead tried to pressure me into buying a full set of tires. When I declined and asked to ship a set of tires from online to them, they became quite upset and told me I couldn't leave my van on their property, yelling "get that van the hell out of here if he's not going to buy any tires!" They refused to simply replace the lug nuts unless I bought a tire from them, warning that removing the lug nuts might break a stud, which would be "on me," and that they weren't willing to risk their equipment. They ended up charging me $150 in labor to replace a single tire, claiming that the rounded nuts had ruined two of their sockets that they stated cost $30 each. I had no choice but to do what they said, or else spend money towing to another shop. I left feeling misled, cornered, and taken advantage of while in a vulnerable spot. Obviously, I would not recommend this shop. read more

The other day I found a nail in my car's tire. My husband recommended that I go to Tire Choice in Albany. He said he had a great experience with them so I drove straight there. I spoke with the assistant manager, Kevin Benavides, who said he would take care of it. I asked him how much would the repair be and he said that it wouldn't take long and there is no charge. Where can you go these days when someone tells you that there is no charge for their service? He was such a nice guy. He said that he would call me when my tire was ready which he did. He greeted me and said everything was good. I have no hesitation whatsoever recommending this great company. Do yourself a favor if you are in need of tires or repairs, this is the company to work with. read more

Mr Greg and the team are great! I've been taking my cars here for several years and especially with teenage drivers I feel safe having them behind the wheel. We've had everything from tune ups, oil changes, tire replacement and rotations. I feel comfortable asking questions and the staff is always knowledgeable, patient, and kind. Highly recommend for our gas and electric vehicles read more

Howdy Yelpers! Quick service, straightforward, helpful, great location to do other errands (like grocery shopping, grabbing a bite to eat, picking up makeup and first aid meds) during short wait time. Safe area. Clean facility. Nice people. :) read more

Today, we stopped by for a low-pressure warning sign for front passenger tire and the team at TireChoice was incredible helpful. The tech person said there was nothing he could not fixed and he was ready to take care of it right there on the spot. I had to run an errand so I said I'd be back in an hour. An hour later I was back and my car was fixed as promised. Everyone was friendly, professional and most of all honest and didn't try to upsell anything. This is something that I find extremely valuable because it is not always easy to find an auto-shop you can trust. If you are looking for a reliable place (also opened on Sundays!) with a team that genuinely cares, I highly recommend them. I will be returning for all future tire needs. read more

One of my tires was flat, so I went to a nearby shop to have it patched. Unfortunately, the work was done poorly, and the next day I noticed the tire wasn't holding air. I then drove slowly to Tire Choice Auto Centers on San Pablo, where Victor took care of it. He was kind and professional. He did an excellent job! It's been a week since he fixed my tire , and I've had no issues since. Thank you Victor. Yolanda Star read more

I want to say a big thank you to Greg for helping me with my tire situation today! It was quick, easy and the customer service was great. To add to this, one time my mom who is disabled and from out of town came here and needed help with her vehicle before a long drive back down to socal and had little money and they helped her for free! Anytime I need something tired related for my car, I'll be coming here! Thanks Greg! Thanks Tire Choice! read more

Greg was absolutely amazing! No one wants to get into their car on a Sunday afternoon; while running errands, and see "low tire pressure" light come on. I have a whole week of errands, school and afterschool activities drop off and I did not want to start my week with a flat tire. Lucky me, while searching on both Google and Yelp, I came across Greg's shop and called to see if I could swing by. Not only was I able to swing by and have it checked out, Greg and his team was able to patch the tire up in such an amazing timeframe that I was still able to go home and hang out with my family. Such a sweet fellow and an amazing shop. I feel extremely lucky and also reassuring to know there's a shop in the El Cerrito/Albany area where they have exceptional customer service and community connection. read more

Tire Choice Auto Service Centers - Culprit to my low tire pressure! - Tires Near Me - Albany, California

I was disappointed because I had a great experience with them once before. This time, I made an appointment at noon for 5pm service the same day. Got text and email confirmation and a text reminder. Showed up a little before 5 and they said they couldn't help me - that they hadn't checked their system all afternoon. Headed to Big-O instead, where I was able to walk right in and was welcomed by the friendliest guy at the front desk. read more

Pretty awesome service. Had a nasty bolt in my tire and they patched it no problem and free of charge! And they even added tire air caps to the rest of my tires that didn't have one. Thanks a lot!!! read more

I've been a customer for all of my tire service for over a decade. Always receive exceptional, prompt and professional customer service for a great value. I like that they offer different options and work with the customer to make the best choice. Convenient location so you can shop, grab a coffee or meal in El Cerrito Plaza. read more

I went into Tire Choice very late in the day. I was greeted by the friendly manager, Greg Allen, who managed to squeeze me in. I had a nail in my tire, and he recognized that driving would be unsafe. In 30 minutes, his staff had remove and serviced the tire. I highly recommend this company. read more

I've had multiple flat tires due to nails and each time, Greg at Tire Choice has been amazing at helping me out. They are quick and open on weekends which is amazing! Drop off first thing when they open and you're out of there in no time. read more

Filled my tire with air & provided a cap free of charge. Highly recommended! Will come back for future tire issues.

After I had the chance to drive the car on the highway, I realized that the tires were horribly out of balance when the car started shimmying all over the road at 60+ mph. I ended up going somewhere else to get the tires rebalanced, given what terrible service I got the first time I was in the shop. read more

This morning I walked into TireChoice with a problem tire on my Mini. It was losing air and had a screw in the tire. They were short handed but said if I could wait an hour, they could fix the tire. I sat with a book in a nice lobby space and indeed, an hour later I had a fixed tire and was on my way. Tesrrific service and nice people!! read more

Today was my fourth time at Tire Choice. I seem to attract nails in tires, the latest from I-880 in Newark. The car I was driving was a rental so I had to chose whether to deal with the leak or fake it when I return it. This morning the tire was down to the rim so off it went to Tire Choice expecting to pay. I made it a point that it was a rental so I was expecting to pay. Nope. Anyway this is the third time like this. Of course the time I had to pay I had to replace all the tires as the number of fixes on one tire exceeded the safety standard, and being AWD, it is all or nothing when replacing tires on a Subaru after 7 years of use. The thing is Albany is full of auto places and I chose this place as I can park my car without getting a ticket, they have tires on site, and tires are their specialty. I give it a great recommendation for fixing tires. read more

This place is my new favorite tire shop. Greg, the manager, was kind and made sure I was well taken care of. I will definitely be back and I'll send my friends here, too. Thank you for making my day, Greg. read more

This Tire Choice Auto Service Center saved our New Year's Day 2026! Got a slow leak through a punctured tire on the freeway which turned into a flat by the time we got to brunch in El Cerrito. Found this place was open on the holiday with a quick internet search. Greg Allen, the store manager, was kind, honest and efficient. They patched the tire quickly, didn't try to upsell me, e.g. on getting new tires and sent us on our way. Don't know what we would have done without them! read more

I've been coming here for years and they never disappoint. Honest, reliable and always friendly. Thank you, Will for changing out my headlight which was going to be way too difficult for me to do on my own. Another seamless intersection today with Tire Choice. read more

Store manager Greg Allen took great care of us. At first he seemed so friendly and accommodating that he started giving shady vibes (sorry but that was my first impression!), but we ended up with great, quick service. It was Father's Day weekend, and we were on our way out of town, saw a low pressure warning on one of our tires, eager to keep going, so found the first open tire store. We rolled right in, they found a nail in our tire, patched it up, and sent us on our way in about 30 minutes. No upsell trying to get us to buy new tires. Since then, we've run our car around town, out to highway 1, up all the way to Yosemite and back and the repair has held up. The technicians were efficient with a good attitude, and the store manager was focused on customer service. We won't hesitate to return if needed! read more

I've been there twice, but never again. In addition to grumpy service in general, after my latest visit an item was missing from my car--specifically, an electronic pump that comes standard with my Hyundai Kona (which I had used for a temporary fix on a flat tire). It's an expensive item, over $400 according to my local Hyundai dealer. It was in the trunk storage when I dropped the car off for tire replacement about one month ago, and I just discovered today that it's now missing. I'm not accusing them of theft, but at a minimum they misplaced the item while they were searching for my tire locks in the trunk. I called today and the manager was very dismissive and refused to help in any way (looking around the shop, asking his staff about it, etc.). I think this shop can do basic tire work OK, but as you can tell from my review and some of the others, it can be risky to rely on them, and you shouldn't expect to be treated with any politeness or respect. UPDATE: The auto replies from the parent company in response to negative Yelp ratings are a joke. Dissatisfied customers have two options: (1) wait on interminable hold and then get disconnected; (2) indicate you want a call back, which does not happen. Great business model, folks--very Kafkaesque!. On the tiny chance you actually want to make this right, I paid $81.56 for a replacement tire pump via eBay. You could cut me a check for that amount. read more

I came here for an oil change thanks to a Groupon, but unfortunately, I had gotten the wrong one for my vehicle! Luckily, they were very accommodating and helped me get my oil changed anyway, as well as rotating my tires and giving the car once over. I really appreciated that there was no hard sell on anything, just good information that I could act on in regard to future servicing. As a woman who likes to work on my own car, being treated with respect by mechanics is a big deal, and one that I don't take for granted. I also appreciated their volunteering to turn the TV off (It was just a little loud for me )! I will definitely be coming back here! read more

I had a flat on the highway and the tow truck brought me to this location the workers at this location was awesome one of the techs that worked there help me get out of the tow truck and the Mgr.Greg was so friendly they had me in and out so quick thanks again read more

The manager Kevin-sets you up for success! At least in my experience, things went really well. He provided great customer service, it also helped seeing all the interactions with other customers went well. Didn't feel intimidated or awkward here being female (this happened in some places). They were able to fill air and check tires. Replacement of one tire was quick.Two waiting areas, standard Tv. Restroom available. Entrances to drive into can be found on Brighton and San Pablo. read more