Juan is the greatest mechanic I have ever met. My family and I were passing through town and my…read moreengine was overheating after driving through the Lassen wilderness. In the middle of working on other vehicles and helping other customers, he found what was wrong with my cooling system in under 5 minutes and got us back on the road. If you need car help in Susanville go directly to Susanville transmission.

Our Daughters car wouldn't back up for some reason. We brought it to Susanville Transmission they…read morefound problem and fixed it fast at a decent price!!! Highly recommended!!!

Had a travel trailer wheel lug studs sheer off and Susanville towing was able to get me into town…read moreand fix the problem.

I called Susanville towing and within 20 minutes they had a tow truck and a pick up there to tow my…read moretrailer my truck got dropped off at repair shop and they stored my trailer in their safe yard Billie and his partner were very professional and helpful in getting me a hotel close to my trailer and the repair shop

Went in to get my starter fixed and they ended up fixing every little thing that was wrong with it…read morewithout me even asking. They didn't charge an arm and a leg. All of the employees are awesome and treat their customers great. I would definitely recommend them. If i could i would rate them an 11/10!

They've done good work for me. Not the least expensive, but I've had no issues with quality. They…read moreseem to know what they're doing. The other thing I like is they give you an estimate based on established repair times before they start and then stay within that estimate unless you give permission to exceed.

I was traveling on a road trip through Susanville when I had an issue with the front bumper…read moreprotector on my car. It wasn't clear that it would be safe to continue and I didn't have any way of securing it. I called Cory at Superior Auto Body late in the day and asked if he could take a look at it. I dropped by and he immediately went to work on it. Less than 20 minutes later he had repaired it beyond what I had thought possible, despite my car model (Tesla) not what he's used to dealing with. He saved me a lot of stress and possibly a day of travel. Needless to say, I was thrilled. If you want quality work done by conscientious folks, this is the place. Can't recommend it more highly.

They repaired collision damage to the front of my 2013 VW Golf TDI and did a very good job. I am…read morevery satisfied. They also vacuumed and cleaned the interior!

Rob's business was recommended to me by a family member who knew him. He was able to mend major…read moreframe damage to the car my wife and I share to commute. He kept the repair cost low and provided excellent quality of work. He was also prompt and communicative about the timeline for the repair. Very glad he was able to help us and get us back on the road!

Horrible Experience with Smith Automotive Towing and Recovery…read more If I could give zero stars, I would. Smith Automotive Towing and Recovery is by far the worst towing company I have ever dealt with. My car broke down, and after calling them, I was told a truck would arrive within 30 minutes. TWO HOURS later, I was still waiting, only to be met with a rude dispatcher who clearly couldn't care less. When the driver finally arrived, he was unfriendly and unprofessional, acting like he was doing me a favor. To make matters worse, they charged me an outrageous fee for a simple tow--way more than they originally quoted! The worst part? My car was damaged in the process, and they refused to take responsibility, blaming me instead. Do yourself a favor and stay FAR away from this company. Unreliable, overpriced, and completely unprofessional.

These guys are fantastic. The moment Brian arrived to retrieve and tow my Harley he introduced…read morehimself very professional and asked if everyone was OK. He very clearly informed me of what was going to be done and what I should do going forward with the tow as well as great advice on how to deal with my insurance. You can tell he cares about his job and how he represents his company. If I have any issues or needs this guy I'd call any day I highly recommend. He also explained how to properly tie down a bike while towing for a safe transport as well as not to harm the bike more in the process. Very very insightful. Thank you again Brian 100% satisfied customer

I went in there for 3 things for my 2010 Ford F150 Lariat, 165,000 miles on it. My horn was not…read moreworking after in the winter it went off for 8 hours straight when we were out of state. My wind shield washer squirter was not working after I refilled it with fluid and potential starter working issues. The horn had a 10 amp fuse in it instead of a 20 amp fuse, it did have power however the horn was the original one so he replaced it with a new OEM one from the Ford dealership. Nothing wrong with my starter. He educated me on a quirk with Fords sometimes that there is often times depending how you park it on a curve that the key will not turn. The windshield hose had come loose, probably a squirrel as we have many here. Paul was extremly reasonable with his price for the horn replacement and labor. His son Nathan was also very courteous. I will go to him again in a heartbeat. I am not a fan of Susanville Ford for prior bad experience. Thank you Paul and Nathan!

My mom took her car... she's elderly and liked that it was a family business. They treated her well…read moreand did an excellent job!

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

they went above and beyond for us. We were heading out of state and a deer jumped in front of us…read moretotaling our truck. The insurance company wouldn't call us a tow truck-even though we have roadside assistance. Brittany came in after hours to rent us a car. She helped us when our insurance company was falling very short. The insurance company wouldn't acknowledge our car rental even though it showed on our insurance declaration. They helped us get in touch with our person at the insurance company and their supervisor to get the rental car approved before the holiday (Thanksgiving). I would highly recommend them for your towing, car rental and auto body business.