I went in there for 3 things for my 2010 Ford F150 Lariat, 165,000 miles on it. My horn was not…read moreworking after in the winter it went off for 8 hours straight when we were out of state. My wind shield washer squirter was not working after I refilled it with fluid and potential starter working issues. The horn had a 10 amp fuse in it instead of a 20 amp fuse, it did have power however the horn was the original one so he replaced it with a new OEM one from the Ford dealership. Nothing wrong with my starter. He educated me on a quirk with Fords sometimes that there is often times depending how you park it on a curve that the key will not turn. The windshield hose had come loose, probably a squirrel as we have many here. Paul was extremly reasonable with his price for the horn replacement and labor. His son Nathan was also very courteous. I will go to him again in a heartbeat. I am not a fan of Susanville Ford for prior bad experience. Thank you Paul and Nathan!

My mom took her car... she's elderly and liked that it was a family business. They treated her well…read moreand did an excellent job!

Reynolds fixed my car the day after i took it in as i had something of an emergency. I liked his…read morework and personality as a professional.

Did diagnostic report on our van and he charges very reasonable prices. Also... customer service…read morewas 5 star

Went in to get my starter fixed and they ended up fixing every little thing that was wrong with it…read morewithout me even asking. They didn't charge an arm and a leg. All of the employees are awesome and treat their customers great. I would definitely recommend them. If i could i would rate them an 11/10!

They've done good work for me. Not the least expensive, but I've had no issues with quality. They…read moreseem to know what they're doing. The other thing I like is they give you an estimate based on established repair times before they start and then stay within that estimate unless you give permission to exceed.

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

they went above and beyond for us. We were heading out of state and a deer jumped in front of us…read moretotaling our truck. The insurance company wouldn't call us a tow truck-even though we have roadside assistance. Brittany came in after hours to rent us a car. She helped us when our insurance company was falling very short. The insurance company wouldn't acknowledge our car rental even though it showed on our insurance declaration. They helped us get in touch with our person at the insurance company and their supervisor to get the rental car approved before the holiday (Thanksgiving). I would highly recommend them for your towing, car rental and auto body business.

Juan is the greatest mechanic I have ever met. My family and I were passing through town and my…read moreengine was overheating after driving through the Lassen wilderness. In the middle of working on other vehicles and helping other customers, he found what was wrong with my cooling system in under 5 minutes and got us back on the road. If you need car help in Susanville go directly to Susanville transmission.

Our Daughters car wouldn't back up for some reason. We brought it to Susanville Transmission they…read morefound problem and fixed it fast at a decent price!!! Highly recommended!!!

Went here for a trailer tire instead of going to the big box tire shop in town. Was met by the…read moremanager whom was very friendly and professional. I needed a trailer tire dismounted and a new one mounted (already off the trailer). He said they could change my tire immediately. The whole process took less than 30 minutes and I was on my way. After picking up my trailer, I went back and used their air hose to top off all of my tires. It was a pleasure dealing with Carlsons and I would definitely go back.

I have had two separate issues lately and was really pleased with the way they handled both. Great…read moreservice and I found the prices to be very competitive- plus not having to drive to Reno. I have used this dealer for years and never been disappointed

My husband and I discovered this business years ago when we relocated to the local area. We go…read morenowhere else to get our oil changed. Chris and his employees are the best! Thank you guys!!

Had to come over the hill from Chester to get an oil change and called Chris prior to leaving and…read morehe said to drive on in. He was so welcoming, friendly, and honest it was like going back in time when customer service was an everyday experience. Will always get my car and truck serviced here. Thanks Chris!

Customer Service - 5 star Parts - 5 star…read more Reliable RV, situated in Susanville, California, consistently delivers exceptional customer service, underpinned by dedicated ownership that prioritizes client satisfaction. Upon entering, one is invariably greeted with a warm welcome. The establishment boasts an extensive inventory of RV essentials, encompassing everything from tank treatments to replacement components. A particularly commendable aspect is their commitment to sourcing specific parts; if an item is not readily available, Shannon will diligently provide the order number and arrange for the part to be shipped directly to the store. Consequently, I award their customer service a five-star rating. Furthermore, this location provides comprehensive RV repair services, making it an invaluable resource for any RV-related issue or need.

Reliable RV wasn't able to fix my issue but they gave me a referral of someone that did! Appreciate…read morethat just as much as fixing it .