1. Auto Repair Virginia Beach

    1. Auto Repair Virginia Beach

    0

    Virginia Beach, VA

    Auto Repair Virginia Beach

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Auto Repair Virginia Beach

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

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    3 years ago

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.0
    (44 reviews)

    I never thought I'd say this, but I actually look forward to getting my oil changed now, thanks to…read morethe incredible team at Valvoline. From the moment I pulled in, the manager set the tone--professional, kind, and so chill that I instantly felt at ease. Every single person who assisted me, from check-in to the oil change itself, was amazing. It was like they all graduated with honors from the "How to Treat Humans Like Humans" school, and let me tell you, that's a rare find. Now, I can't write this review without dragging Take Five into it, because the difference is night and day. At Valvoline, they treated me with respect and kindness, while at Take Five, the guy verbally abused me so hard it felt like I was reliving my worst breakup. Like, if Take Five is your toxic ex screaming at you for no reason, Valvoline is your emotionally available partner who always remembers your coffee order. The whole process was seamless, quick, and dare I say, pleasant. No slamming tools, no dramatic drawer tantrums, no awkward flirting--just efficient, friendly service from a team that actually seems to enjoy their job. I left with my oil change indicator reset, my car in great shape, and a smile on my face. Moral of the story? Skip Take Five (unless you're into chaos and emotional trauma) and head to Valvoline. They'll treat you and your car like royalty.

    This business has big problems. I brought my truck in for a "quick oil change." Nothing quick about…read moreit as the staff was in no particular hurry. The constant attempts to upsell unnecessary filters, fluids, and washer blades was obnoxious. If you didn't know what was going on, you could easily was away with a $300 bill for stuff you didn't need. The oil change itself was slow and of questionable quality. When done, the attendant gave me a 'next oil change' sticker that said I needed one in 3000 miles...which is absurd. When I called out the discrepancy, the attendant claimed Valvoline recommends every 3000 miles. When I showed him the Valvoline website that said my new oil was good for at least 7500 miles (vehicle manufacturers recommend 5000 miles), he just shrugged his shoulders and walked away. This is either incompetence and apathy or a business sanctioned scam to get customers returning unnecessarily. Could be either. Needless to say, steer clear of this business.

    Take 5 Oil Change

    Take 5 Oil Change

    4.1
    (98 reviews)

    Two different vehicles. Two separate visits. Same issue -- skid plate not properly secured after an…read moreoil change. Both times the plate came loose while driving. That is a major safety hazard. This should not happen once, let alone twice. I strongly encourage management to retrain technicians and implement a final inspection process.

    What an absolute sh*t show nightmare of an experience. "10 minute drive through oil change" my a$$…read more Pulled in at 4:30 on a Friday, did not leave til almost 6:30. The employees couldn't stop staring outside and the cars lining up, b*tching about it. Gentlemen - focus on the car in front of you, knock them out one at a time, there's nothing you can do about getting more business, god forbid. Must be SOoOoOoOo terrible to have a steady flow of customers. The long wait, while listening to the people at the bus stop screaming and fighting on the corner, was not the worst part, no. After all that, they straight up lied on my receipt stating they topped off all fluids. And I know this because I had a "no washer fluid" light on for months before going here. I turn my car on at the end of the experience, and I still have the "no washer fluid" on. So I press the button and no shock, there is no wiper fluid coming out. Shocker. So I tell the guy and he says pop the hood and fills it up. This leaves me with a hard time believing they filled the other fluids. They were so concerned with selling additional services, they didn't even do the one I paid over $100 for correctly. Why would I ever want to add more from you? Also - train your employees! They should not be watching YouTube videos on their phones while working on my car cause they don't know how. Extremely unprofessional, horrible, terrible experience. Never going back and warning everyone to stay away.

    17th Street Automotive

    17th Street Automotive

    4.4
    (58 reviews)

    Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

    Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

    Auto Repair Virginia Beach - autorepair - Updated July 2026

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