So this is my second time coming to The Car Shop. Every time I come here I leave completely satisfied with the care I have been given. I (luckily) had a warranty coming and these guys were so professional the first time I went and they made sure not to beat up too bad with the price. When my car ended up getting some scoobys and I needed them to replace the engine bad. $7800 to $1608. I couldn't ask for a better job from them and the car drives smooth. Shoot smoother than when I got it it feels like lol. Nonetheless. You someone to take good care of your car? Come here. I drive from near Norfolk the 25ish minutes just so I can come here because of how welcoming, honest, professional, clean, and prompt these guys are. But hey. If you don't believe me? Go to em!! I literally have talked to them for a daggon near a week and a half and they have always kept me in the loop and giving good service while providing no shortcuts. read more

We needed brakes for our second car and The Car Shoppe of VB was incredible. I know next to nothing about cars and they explained everything, were up front about the cost, and let us know any potential extra costs involved. We were impressed with their honesty and they had the repair done the same day. Honesty is important to me so they've got a new loyal customer. read more

I am always weary of auto shops as I am not a car guy. I had an emergency breakdown in a middle of a rainstorm. Jeff was very straightforward, honest, and set best and worse case scenario expectations so that there were no surprises. I would definitely take my car here again and recommend it to family and friends. Thanks Jeff! read more

Initially, I felt good that I found a repair shop that listened to my concerns and expressed how other shops had been and what was done. They called me throughout the process ect. However, when I picked up my vehicle, I knew something was "off" but it was late in the day so I waited until the next morning to address my question and concern. First off, telling me that sometimes a timing belt needs to be worked in so drive it a few days and call them back Monday if it was still the same. That would've been 5 days. I brought it back the next day and said no I'm not going to do what was told. I know how my vehicle drives. It's not my first time getting major repairs done and I have never felt unsafe driving my vehicle. There is a list of things that I should add but quite frankly.. after spending almost 3 grand.. I don't trust them to touch my vehicle. I'd like to say that I do understand the labor intensity of replacing the heater core, but to not cover the front seats and it's covered in oil is just bad business period. read more

The Car Shop of VB - How seats were after replacing heater core/removing dashboard!The Worst mechanic shop and experience in my 20 yrs in VaBch. 0 - Auto Repair Near Me - Virginia Beach, Virginia

Installed my custom suspension 6 months ago and car still runs good! I had some springs and struts I wanted to install. These were shock inserts that needed ALOT more work than the usual. My cousin, who is way more knowledgeable than me car mods, wasn't sure about doing this job and he usually is my go to if I need help. I started looking around and came across these guys. Brought my car in, they later called back with an estimate for the job. Gave the approval and they went to work on it. They said it was tough but they managed to get done. Drove all around the 757 and had no problems since then. read more

It is not often you find a business these days that goes out of their way, provides honest feedback and great service all while not breaking your wallet! The owner was down to earth, honest and very helpful! I have used local dealerships and they are always too busy and your dealing with a college student making extra money who can't hardly tell you what a spark plug is. After my experience here I will never take my cars anywhere else! You won't know until you try and am I am grateful I took my car here for repairs! read more

Literally the best and honest car shop I have ever been to. Always super helpful and honest when it comes to things, they don't ever play around and make sure they get stuff done! read more

Had a cracked oil pan and they got it done very quick. They gave me updates by calling me and the owner Tracy was a cool guy.

So initially I picked the Car Shop based on the star rating I seen and their availability. The staff that I interacted with were kind and approachable. They explained everything since I was using my car warranty. They remained in communication and when I called with a question they were happy to answer. The repair was faster than I expected and my truck was as good as new. Hopefully I won't but if I ever need any other repairs done I will be returning to the car shop! read more

I have nothing but POSITIVE things to say about The Car Shop. The Service there is spectacular, the owner (Jeff) goes way beyond to make sure you are satisfied and super honest, he doesn't try to sell you things you don't need. He even throws in thing at his cost. His prices are also some of the best in Tidewater. I called around for rates for comparison and no one came close. One company wanted $2800 dollars more to perform the same work, unbelievable.If you need auto work done go here , nobody I know compares. Performed Engine Tune Up, Replaced Leaking Valve Cover Gaskets, Put in Intake Manifold Set. Replaced Temperature Door Actuator Right Side. read more

I need some custom exhaust work done to my 69 Firebird, she's my baby so I was very selective on who works on it. The car shop did not let me down, extremely professional, very fair pricing. They did a phenomenal job, they have my business from now on. read more

The Car Shop of VB - Auto Repair Near Me - Virginia Beach, Virginia

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I made an appointment for my vehicle due to failed inspection. From the drop off to pick up, the service was great. Friendly, upfront and knowledgeable about what I should expect and called to let me know what the issue was, cost and a time when service should be complete. Absolutely would recommend! read more

This place is a joke. Guy who runs this place is doing shabby work! Wanted to charge me $1000-1500 to fix 10inches of a tube. Once I found out how He was going to do a shitty job I asked for a quote for the complete fix. (To fix the whole tube) The he told me to come and pick my car up! So either pay $1000-1500 for a shitty quick fix or we don't want your business. The worst part of it was I was willing to pay 1500 for a "good" job but not the quick fix!!!!! If I was the owner I would be furious. Turning away business because it's not the easiest job. Customer has money to pay for a job and you turn them away?????? The guy was like "I don't want to do the job because of the liability." - yea because you want to do a SHITTY job! If you did the job right there wouldn't be anything to worry about!!!!!! Needless to say I went down the street and getting the complete job done for $600. *** Update: after reading the owners response my comment remains. He told me over the phone he only wanted to "replace part of the line". I wanted and asked for a price on replacing the entire fuel line and he refused and asked me to pick up the car. PERIOD. I get it, it's a big nasty job. But still the owner never even gave me a price. Only wanted to fix a small section. But also he's complaining about a potential customers car that's leaking fuel because... he refused to do the job. Oh and yes I will agree about one thing, he looked at my car... for free. BECAUSE 99.99% of garages will ALSO!!! I specifically took my car because of yelp. He thought he could get one over on a customer. And it didn't work. Just had to share my experience read more

Matt and Chip saved me thousands of dollars!! Literally. I live in DC (3.5 hours away) and found a a used vehicle in the VA beach area but wanted to have a Pre-Purchase Inspection done as I am not that knowledgeable of vehicles and because I am a out of State Resident I did not want to go through the hassle of purchasing a lemon. These guys are so HONEST and NICE. Matt was very detailed and was so thorough that I was able to fully understand the problems the car would have caused in simple terms. I showed the diagnostic to a mechanic back home and even he said just based on the notes he could tell Matt knew what he was doing. Chip was So sweet. Taking an out of town trip as a Woman with little knowledge of vehicles is a pretty vulnerable space to be in but from the time I first spoke with Chip he was very welcoming and ensured me they would try to help me out as much as possible and that they did! Moral of the story is, if you are buying a used car, DON'T trust just the CARFAX, if you are local or in the area, you will not be disappointed! It will save you Money, energy and a headache. read more

Phenomenal staff!! They always get you in as soon as they possibly can. Quality work for fair prices too, I will never take my car ANYWHERE else if I don't have to! Jeff is the best, hands down. Do yourself a favor a call the Car Shop! read more

Awesome job. Straight forward honest people that I could not recommend more highly. Great communications and I have total faith in their work and services. Heard awesome things from people before I went there and I can honestly say I wouldn't take my car anywhere else. Thanks again. read more

These gentlemen run a top notch shop and talk to you like you're a human being. There is no double speak or trying to over complicate while explaining what is going on with your vehicle. Good communication from start to finish. read more

Chip was so amazing and explained everything great. I am so grateful I was able to come here and on the SAME DAY. Thank you so so much for helping rescue my car and keeping me informed the entire way. I even got a nice lesson about my trip meter vs the miles that are really on my car LOL EVERYONE COME HERE for your auto needs -Rebekka read more

These guys are amazing I've brought my car there 2 maybe 3 times, always honest on what they can and can't do, fair on the prices, they always keep in contact and they're pretty fast on turn around time. All and all great spot. If i ever need something done i will always bring it to them first. read more

I would recommend, and will to my friends and colleagues to go to Car Shop for your car repair needs. Sarah, the Shop Manager, has wonderful customer service skills and gives you the straight scoop without trying to sell you on repairs that aren't required. They are quick to analysis the issue, fix the problem and get you back on the road. I will not hesitate to seek them out on my next car repair need. read more

This place is awesome! The people here are friendly, funny and have tons of knowledge in the field. Its speedy service and very fair prices. They will not steer you wrong. And they definitely arent going to try and get you for a bunch of nonsense. I have been coming here for years! And when I call and explain my noises or issues they are ready and on top of it when I come in the door. I will always come here and you should too!!! read more

The Car Shop got my windows working that had been giving me headaches for a while. Great service and integrity. Thank you very much Chip!!!

Great bunch of people. One of those shops who doesn't try to add more to your repairs. They were busy when I went to them. I explained the problem and within a couple hours they had it fixed. They wasted no time to start working on my vehicle. I am very happy with them and will always go back if I have a problem with my vehicle. They are very honest and trustworthy!!! read more

I am an out of town buyer that needed a pre-purchase inspection. Jeff fit me in on short notice and I could not ask for better, more thorough service. Despite a full schedule he even took time to do extra things like research comparables and the service shops that had done previous work on that vehicle. Those steps were not strictly necessary, he just went the extra mile as a true professional. He never charged me for the extra work or our follow up discussion, either. He saved me from an unwise purchase and, as a testament to his overall professionalism, the seller that brought the truck in is using the Car Shop to fix the identified issues! His staff were also very polite and professional. I would strongly recommend the Car Shop. read more

I was assured after speaking with the manager (Jeff) that everything would be handled. I did received my gas tank. No, Bill of Lading, No receipt...no way of even telling what type of tank it is or sending it back if it doesn't fit. A manager is only as good as the person that trains him. I'm going to take this lose which ultimately will cost me $410.00. I'm really tired of dealing with incompetent people and people that do not keep their word. As I have come to the conclusion that your manager is determined to do as he pleases, I am asking you and him cease contacting me, and above all please do not request that I remove my review. People have the right to know!!!! read more

Chip and Greg are two of the most welcoming people I've ever met. This shop is run with integrity and respect. They never make you feel bad about your lack of knowledge, instead help you understand the problem and find a solution. I can not recommend them enough. read more

These guys are awesome. Crazy Low labor rate. Phenomenal work. And all in a short period of time. I cant express how amazing they really are. Ill be coming here and recommending yalls shop for years to come!! read more

Still five stars and the owner is an honest businessman. Go here, you will not regret it.

A great auto shop with very professional and genuine staff. I had run into to some car problems at another shop, basically the mechanic flooded my engine in order to get my insurance claim to pay it by saying I ran over a puddle. Long story short my insurance wasn't buying and I was furious. I networked with friends to find a respectable body shop. I was skeptical at first of the basic name but after my car was done I realized why their name made sense. Straight forward hardworking people, that love not only their work, but take pride in helping others. They got me a great deal on a built from scratch engine just for my car and had it installed in a timely manner in time for me to begin my cross country trip to California. To Jeff and all those that helped me thank you so much. And did i mention they have a military discount on labor!?!? Highly recommended shop for all your needs. Again thank you. - Damian read more

Not only is this the most honest, fair priced car shop I've been to, these folks are just great people. From the front desk, to the mechanics, everybody I've encountered is very friendly and personable. read more

I initially came here due to the reviews I read on various sites, and boy am I ever grateful I came here. The staff is amazing and extremely helpful, always trying to get you the best price they possibly can. I got my brakes, calipers, ect. replaced a few months ago and Tara, who works the service desk not only found me the best prices on everything, she even went out of her way to take me home so I didn't have to wait around the shop for hours while my car was repaired! She also came and picked me back up so I could get my car later that day! If that isn't excellent customer service I don't know what is. I will definitely be returning to them for the replacement of my clutch. You will not be disappointed with The Car Shop of VB! read more

just want to thank the Car Shop of Virginia Beach Virginia for the outstanding work performed on my vehicles this past year. Jeff and Chip are very professional, reliable and trustworthy when it comes to taking care of their customers, Car Shop of VB is the only shop in Virginia beach that I trust to work on my vehicle and don't have to worry. you guys are the best in my book. Thanks. read more

The Car Shop does good, honest business which is hard to come nowadays. I had an issue with my tire that a "brand name" place wouldn't even consider doing... Jeff, the owner, was kind enough to help me out even though it was almost closing time. Highly recommended place for quality work at a fair price. I'll definitely be back for any work I need done on my vehicle! :) read more

I have taken my vehicle to the CarShop for the last year. If something does not need to be done, they just tell you, unlike the dealership. My car had been making a noise and they did not stop until they found the cause and fixed it. Outstanding customer service! read more

Great place to take your car, weather its basic maintenance to most custom work, they are a professional and friendly staff. My car's a/c system needed work and had taken it to Integrity Auto, but only resulted in poor customer service and communication in my experience. I came here and immediately felt assured as soon as I talked to them, they did a fantastic job! I even got updates on what they were going to be doing while I was away. I will be returning soon for more work. read more

I've had 3 very positive experiences with the Car Shop in recent months (all for different things). They fixed the starter on my truck yesterday after a dealership put a faulty one on it. It was diagnosed within about 2 minutes and fixed that day - no ridiculous fee just to tell me what the issue was. Bottom line: Jeff and his crew do phenomenal work at a reasonable rate. They've earned my trust and I'll be back for any future repair requirements on any of my vehicles! read more

Jeff has serviced my cars for years and I highly recommend him. He is honest and reliable. My grandson uses him as well some members in my church. read more

These guys really came through for me today. Had a couple of company vehicles that needed service and they were very helpful in getting them in and taken care of quickly so I could get my guys back on the road. Everyone was very friendly and they kept me updated to let me know what was going on throughout the day. Really appreciate it, we will be back! read more

I have been leveraging the expertise of the staff of The Car Shop for over 8 years now. Time and time again they quickly diagnose and resolve any automotive needs I have no matter the year, make or model. I came in unannounced today for a noise under the hood of my 2002 PT Cruiser and the got me in immediately, quickly diagnosed the problem (fan belt auto-tensioner); ordered the replacement part; and made the repairs. This was typical of the superb service I have come to expect from them. Thanks again guys! read more

Fair and thorough. Was able to get us right in and do a full evaluation of the vehicle.