My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Marie was absolutely great. Helped us with my car needs and knew exactly what we were looking for…read morewithout hesitation. Product knowledge was phenomenal

Good and fast service for repair that was covered by Honda America. Know Issue. Brought in that…read moremorning and was ready to go that afternoon. Even found a problem and fixed it with another "know Issue" Would recommend .

This place is great! I found the car I wanted on their website but unfortunately I live about 8…read morehours away. I called and spoke to Sal, we worked out a deal on my trade and the deal on the car all over the phone. Driving down I was so nervous- I was worried they would change the deal when I got there or the car would not be as expected. I hit traffic a few times on my way and I arrived a few hours after they closed on a Friday; Sal was happy to wait and never made me feel rushed or uncomfortable. When I finally arrived at the dealership the car was absolutely immaculate! I purchased a 2017 Maserati but it literally looked brand new! Like not even a finger print or a speck of dust was on that car. Sal took his time with me, walked me all through the car and explained everything. After he asked me if I was comfortable with everything and ready to buy, but again I did not feel rushed and there was no pressure even though it was so late. When I went in the room to sign the papers everything was ready to go- I was in and out within an hour! Long story short I had a really great experience here! There was no pressure, no haggling, and most of all no surprises. Even though I live far away I will absolutely buy my next car from here. It was well worth the drive and I am VERY happy with my purchase and the entire experience was great. Highly recommend!

I took my car in for some warranty work. I really feel like Foreign Cars of Charlotte wants to…read moreprovide a different level of service. My Alfa Romeo was treated with care and returned to me very clean. The dealership has a couple of different waiting rooms as well as some secluded quiet space. I took a walk around the car lot to get a little exercise, and I had two folks approach me in a very casual manner to see if I needed anything. The Alfa Romeo service advisor is great and easy to work with.

Everything that they said that they would charge, there it was. I appreciate all the effort and how…read morethey checked on us. The only negative was when you run out of mileage and we had to keep buying miles. However, when we renewed, we just upgraded our mileage plan so we wouldn't have that issue again. We actually have two cars now. We love it!!!

**Extremely Disappointing and Misleading Billing**…read more I used Flex car over a year ago, and while the customer service was mediocre, my biggest issue came a full year after I had returned the vehicle and finished using the service. If you rent a vehicle for more than a week, Flex car requires you to sign up for an annual maintenance plan. What I did not realize--and what I don't believe was adequately disclosed--is that this plan automatically renews and charges you another $300 one year later, even if you haven't rented another vehicle and are no longer using Flexcar. They don't allow any refunds of this charge.  I returned the car over a year ago and reasonably believed my relationship with Flexcar was finished. Then, completely unexpectedly, I noticed a $300 charge on my credit card for an annual maintenance plan. There was no notification or reminder that I was about to be charged for another year of a service I wasn't using. Automatically renewing a $300 annual plan for a customer who hasn't used your service in a year, without clearly notifying them beforehand is **predatory and stealing** in my opinion.  Customers should not have to discover a surprise $300 charge on their credit card a year after they stopped using the company. At a minimum, Flex car should provide a clear advance notification of the upcoming renewal and make it easy to cancel. I would strongly recommend checking your credit card statements if you've used Flex car in the past. You may be charged another $300 a year later without realizing the maintenance plan is still active. I will not be using Flex car again and don't recommend others use it either.

My sales rep Zeus was wonderful, very knowledgeable and helpful. Anytime I'm in the market for a…read morecar City Chevrolet will be my go to.

Caveat Emptor; This…read moredealer advertises cars they do not actually have available, in an effort to entice you to the lot so they can sell you what they have and need to move, bait and switch. Predatory dealership. Avoid at all costs. Beware. Hendrick is a VERY large dealership with multiple brands and makes. I'd avoid all of them but, caveat emptor.

This review pertains specifically to the service center, though unfortunately it's affecting our…read moredecisions around future purchases. My wife has asked me twice now to contact the department after feeling dismissed by her service advisor--a sentiment echoed in several reviews, so it's clearly not an isolated experience. Our Ascent currently has 44,000 miles on it, and we've relied exclusively on South Charlotte Subaru for all scheduled maintenance (except for tires, I believe). While vacationing in Asheville in 2023, we first noticed squeaking in the brakes. For two years, we've inquired about the issue, and even received a notice from Subaru of North America about an extended brake warranty. Yet somehow, South Charlotte Subaru has never had the parts to perform the brake pad, rotor, or caliper replacements. It's astonishing that in a city the size of Charlotte, not a single other Subaru owner has apparently needed brake service over the past year--especially when new cars continue rolling off the line, fully equipped. During one visit, my wife was advised to get an injector cleaning, even though it wasn't part of the manufacturer's recommended maintenance schedule. She called me when she saw the bill--almost double the cost of an oil change. They removed the additional charges and only billed her the $80 for routine service, which--while expensive--is consistent with dealership pricing. Our most recent visit led us to call Subaru of North America directly and open a case to get warranty service approved. We purchased the Gold extended warranty under the impression that it functioned as an extension of the original Subaru warranty. While warranty decisions are handled by Subaru of North America, what's frustrating is South Charlotte's reluctance to even contact them for clarification or support. For example, the rear cupholder--which they repaired under warranty a year ago--broke again in the exact same way. This time, however, the service manager refused to reach out to Subaru to confirm coverage. It's discouraging, especially for a car we genuinely enjoy and a brand we were considering for our son's first vehicle in a few years. I initially believed my wife might've been exaggerating her treatment, especially since the dealership recently invested heavily in revamping the service center. But after she picked up the car--with parts left disassembled--I saw the issues firsthand. I was also close to purchasing a Subaru Legacy, but instead chose a Volvo S60. The difference in service has been stark--Volvo's support is leagues ahead despite South Charlotte Subaru's newer, flashier, and more spacious facility. You can do better, South Charlotte Subaru--or at least return to the standard you upheld before trading real service for a shiny new building. I'd gladly take the cramped, no-frills facility if it meant consistent care, rather than just a prettier place to wait while things fall through the cracks.

So we had an interesting experience with our Subaru Outback ... we drove from Chicago to Charlotte,…read moreand the OEM battery pooped out a day later (we had 55,000 miles on it). We used the Subaru Roadside Service for a free tow, and went to Subaru South Charlotte for repairs ... but the tow truck driver took the car to Williams Subaru. So the only thing we did at Subaru South Charlotte was get help finding out where our car was ... the service people here were very nice and helped us get to the right place. Beautiful dealership, and we'd not hesitate to use it correctly one day.

I have unfortunately been in 2 rear end car accidents since I bought my new car! I took my car to…read moreKeffer the first time because it was close to where I lived and the other driver's insurance company suggested them. I had no previous knowledge of their work before handing my keys over but not only did Keffer get my car fixed sooner than they had even projected but they had helped me with the rental car pick up and turn in, and had my car washed and cleaned when I came to pick it up! They also stayed in touch with me throughout the whole procedure! I was so impressed that when luck would have it that I was in yet another accident, I brought my car back to Keffer! They remembered my name and were very friendly and and all the staff are a pleasure to work with! The second accident was much more severe so it took longer to fix but the car looks brand new again and their service standards in going above and beyond in every way, where as wonderful, if not better, the second time around! I fully recommend anyone to Keffer Collision!

The overall customer experience I received when dealing with Keffer Collision was FANTASTIC. I had…read morerecently moved from NJ to NC and Scott Myers and his excellent team thoroughly evaluated and estimated the costs. They went above and beyond and I can't say enough how this experience has made me a LongTime customer. I have never had such a great experience when dealing with any auto shops, but Keffer Collision especially Scott Myers and Brandon Brewer are first class professionals. I highly recommend this auto body shop!

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

I purchased my Lamborghini Huracan Performante from McLaren Charolette. The entire transaction was…read moreeasy and handled remotely -- the car arrived in NY seamlessly. I couldn't be more pleased with the experience. Ryan, Justin and Brian make up the dream team. They made the buying process incredibly easy and were helpful each step of the way. Brian is extremely professional, knowledgeable and great to work with (even after delivery of the car). 10/10 for inventory, pricing and customer service. I will definitely be back for a McLaren soon.

Expressed an interest in a vehicle that had been at the dealership for two months. When I began to…read morediscuss the price they went back on their website and increased the price $10k. Have bought countless high end vehicles but never experienced the bush league tactics that they play. No need to do business with them.

Williams Buick GMC is an amazing dealership with an incredible team, outstanding service, and a…read moretruly great customer experience!

My wife and I have had a great experience with the Sales and service staff. We have been given a…read moreloaner vehicle, we have been updated through any service visits and we continue to enjoy our GMC Yukon.