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    Hendrick Acura

    3.8 (131 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Hendrick Acura

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto wheel and tire repair

    Routine automotive maintenance

    Hendrick Acura Photos

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    Josh M.

    I have four cars from Hendrick before, but the Acura dealership has taken well care of me throughout the years. I will have to give a shout out to Eddie Roseman who's always looking out for me when I have any questions. I will probably buy here again in the near future.

    Our RDX we picked up last year at Hendrick Acura.
    Nicholas S.

    My wife and I purchased our Acura RDX here and also use the service department for all of our vehicles. Even the non Acura's we own. Everyone we work with is always pleasant and friendly. Our experience has always been outstanding, and look forward to using them again in the future.

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    3 months ago

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    Kathleen W.

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    6 months ago

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    Kathleen W.

    Hello Nakia S., thank you; we appreciate your feedback!

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    3 months ago

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    6 months ago

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    1 year ago

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    Hello Tiffany V., thank you; we appreciate your feedback!

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    1 year ago

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    2 years ago

    Danny made it very easy to get a deal AND to reduce the time required for all the paperwork. Good job!

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    Hello James C., thank you; we appreciate your feedback!

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    5 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    Carley W.

    Thank you so much for your feedback!

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    7 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Hendrick Acura

    Review Highlights - Hendrick Acura

    Traded in the car bought from my previous review in 2013 for an RDX this time, with Jeff Williams once again.

    Mentioned in 13 reviews

    Read more highlights

    Compact Car Service

    Compact Car Service

    4.6
    (42 reviews)

    Compact Car refused to make a repair they knew was under manufacturer warranty. Suggested I take it…read moreto dealership. No cost to me for repair.

    I recently was awarded a $5,000 judgment in Mecklenburg County Small Claims Court against Compact…read moreCar Service. Anyone can search up the case. That introduction likely says enough, but I would not recommend you bring your car here for service. In June, Compact Car Service replaced the front axles on my 2014 Honda Civic, a car that has an automatic transmission. However, instead of installing axles meant for an automatic transmission vehicle, they installed axles meant for a manual transmission vehicle. I had two different shops diagnose this same error, including an actual Honda dealership. As a result of the wrong axles being installed, my car was completely destroyed, I broke down on the side of the road in a different state and had to have an entirely new transmission installed after having the car towed back to my house. This was an extremely expensive and time-consuming endeavor. I had been taking my Civics to Compact Car Service for seven years prior to this error with only good things to say, and I completely understand that mistakes happen. The most egregious part of the entire experience was their response. When I reached out to Compact Car Service informing them of the error, they informed me that there was no possibility they could be responsible and would take no steps to even look at the car or acknowledge the possibility. Since they would not acknowledge any possibility of wrongdoing, I was forced to file a lawsuit. Compact Car Service, I imagine through their insurance company, brought a team of lawyers to argue that no wrongdoing had occurred. Fortunately, the judge agreed with the findings of the other mechanics, and they were obligated to make a $5,000 payment (an amount that does not come close to making me whole, but at least it's done now). If you come here, hopefully nothing goes wrong with your car because if it does, it will be a six-month legal battle and extremely expensive to get them to take any form of accountability. I imagine someone from the company will contest the contents of this review, but the case and its conclusion are public record for anyone to see for themselves. I advise in the future that Compact Car Service understands that mistakes can occur and at least tries to act like the responsible small business they claim to be.

    Eurofed Automotive

    Eurofed Automotive

    3.2
    (20 reviews)

    I'll be honest -- I had written this location off in the past because of issues under the old…read moremanagement. My experience then left me frustrated, and I didn't think I'd be back. But the new team in charge has completely turned things around. They went above and beyond to make sure everything with my car was handled properly. Communication was clear, service was professional, and the attention to detail was a night-and-day difference compared to before. It's rare to see such a dramatic improvement, but credit where credit is due: this is a whole new shop now. I feel confident bringing all of my cars here going forward, and I highly recommend anyone who may have had a bad experience in the past give them another chance.

    My boyfriend is having a horrible experience with the Charlotte location of Eurofed off of…read moreIndependence. They have been giving him the run around for 9 months!! Here is a video we captured today which further illustrates the condition of his vehicle and the mishandling it has endured. Here is his review: I am extremely dissatisfied with the service I have received at Eurofed of Charlotte, NC. This is now the second time I've brought my Bentley in for the exact same issue that was supposedly addressed just a few weeks prior, yet the problem persists unresolved. What makes this situation far worse is that my vehicle has been sitting in their shop for over nine months. Throughout this entire period, I've been given repeated assurances and promises about completion timelines that have not been honored. Communication has been inconsistent at best, and ultimately, the manager admitted they are unable to deliver a satisfactory repair. The condition in which my vehicle has been kept is completely unacceptable. My Bentley has been left outside with the windows down and, unbelievably, the keys left sitting on the driver's seat. Additionally, various parts from the dashboard, engine bay, and trunk have been removed and carelessly thrown into the back seat on leather upholstery showing a complete disregard for my property. This experience reflects not only poor workmanship but a troubling lack of respect and professionalism. It feels as though there is a clear disregard for certain customers and a lack of accountability in how business is conducted. I cannot recommend this shop based on my experience and intend to consult with my Attorneys.

    Hendrick Acura - car_dealers - Updated June 2026

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