Horrible business and customer service, I tried calling them on different occasions because I had…read moreto speak with the finance guy and instead of letting me know that he was busy and to call later they would leave me on hold for more than 10 minutes. My car is presenting some problems and since I have my service contract I went in because I didn't know they are not the ones who fixes them but instead of helping me or tell me that in order to fix my car I have to take it to any mechanic shop they would try to sell me another car and insist on me trading in my car even after telling them that I don't want to trade it in. In the end they didn't gave me any information about where could I take my car or what I could do and just told me to go back if I changed my mind about trading my car.

Big Thanks to the new guy Anthony Garrett for making my purchase easy. I was hesitant at first. Him…read moreand The Owner made things convincing for me. I was able to get out of my dreadful 2012 Chrysler 200, which constantly broke down. And into a Newer 2021 KIA Sportage S. It's a decision I have been working on for 4 months. Thanks a bunch Own A Car and Anthony Garrett. You guys hired the right person.

Dominic Rodriguez was our sales man and he did an amazing job. He helped us out and got us into a…read moregreat car at a great price. I definitely would recomen coming to better all for your future car purchase

Not actually my experience, but rather my son. My son referred to Better All Auto Sales by a close…read moreand dear friend, which ended up being the best meeting of his life. All he wanted was someone to answer the lurking questions about price, credit, and financing. Sure, he went to his own bank, but they made him feel meaningless and unimportant failing to answer just three simple questions. Upon arriving at Better All Auto Sales, he was greeted and asked a few questions about his buying preference, later he met the owner and that's when all his headaches ended. Owner sat down with him for over an hour and went over the types of cars that were in his selected price range, the down payment needed as well as a list of financing agencies who would assist him. Brought all the information home, we went over the various payment options and two days later we went back, low and behold he found a great car, with a suitable downpayment and a sincere financing agency with terms he could afford. Thank you, Better All Auto Sales, for being generous with your time and patience in helping those who are in need of car buying assistance.

I had the pleasure of purchasing my truck from Phil. We struck a deal right away. He had the exact…read moretruck I was looking for and at the best price I've seen anywhere. He gave me my asking price for my trade. And got me the best loan rate, better then I hoped for. Super nice people ! Zero pushing deals. I drove my beautiful Truck home that day. Will do business with them again for sure ! I highly recommend them ! Thank you Phil for the great deal you gave me ! Norm.

Phil is an honest used car dealer. We highly recommend shopping there first. He didn't pressure us…read moreinto buying. He gave us a fair trade on our vehicle. He had no objection to us having our mechanic doing an inspection before deciding to buy. We were looking for a vehicle to suit our particular needs. My husband recently became disabled. Our Jeep was not roomy enough to accommodate, and difficult to load a wheelchair. We decided that a minivan would meet our requirements. I worked my way down the street, stopping at a number of used car dealers. I found a few minivans that turned out to be junk. And dealers failed to provide an online car report, which is an immediate deal breaker. Evidence of accident damage was glossed over by other used car dealers. Phil doesn't put junk on his lot. He readily provided an online report. Shop there first. We love our new (used) van!

" I ate it I'll rate it.", Well I rode it and bought it in this case. Yes this is one of many car…read moresale lots in Union Gap. Which I was told has low sales tax. I saw the Prestige lot and they has so many like new looking autos. ( meaning cars. Trucks. 4wheel drive trucks. From Chevy to Ford and more. I got a great deal and he came down of price. Showed me my pick on auto something? It showed the cost and all about my pick. I said I want that one. I didn't need to test drive it. He insisted I test drive it. Make sure that I really liked it. So I did. I loved it. They delivered my new buy. Wow I swear it was like brand new inside and out!!! Looked brand new. Perfectly detailed. Perfect. I'm so happy w my pick still to this day. Not one problem. One tire needs air now n then. Super. Car lot. Great variety to choose from.

My first review was deleted so I'll post again. I bought my…read morecar from this place. They advertise this car in a whole Nother state. They had the marketing manager lied to me about multiple features in this car that didn't exist yet I was told existed based off of the photos and text messages and emails from the marketing manager. Beyond that when I finally received the vehicle, the vehicle had a lot more issues and undisclosed accidents that ended up costing me a lot of money.. why do they cost me a lot of money even though I had the 30 day warranty from them that would be because they did not honor their warranty. They tried to tell me they would only cover 50% not 100%.. so they sent me a check for 50% of the cost to repair broken AC and broken control arms that they told me I didn't have problems when I was purchasing it from another state. On top of that, they did not disclose the over $2000 in DMV fees associated with the car because they failed to register the car properly in their state when they bought it from the auction. Fully took advantage of me fully lied about the condition of the car fully failed to help me when it came down to getting repairs done or getting the fees from the DMV taken care of I would not recommend this place to my worst enemy. Now I did take this car to a local mechanic to get the fluids checked. They didn't do a super great job. I'll have to leave a review for them as well, but that doesn't change the fact that prestige motors did not disclose an accident. They lied and said the car was pushed to start and remote access which it does not and they also did not honor their 100% cost warranty. They only gave me 50% which to me shows just how much of a scammer this dealership isnot to mention they've had this review deleted three times.

I purchased a used car from Bill Harris in July 2024. I had a very positive experience during my…read morepurchase. Since then I have contacted the service department on several different occasions. I've asked questions about the cost of their oil change, a sensor that needed to be turned off, a burned out brake light, etc. EVERY SINGLE TIME, I was told to come in and they would "take care of me". And they have! Chris, the service manager is amazing! He works me into the schedule promptly and always treats me with the BEST customer service! Recently, I was told my rear brake light was out. I called Chris, he told me to come in the next morning, which I did and within 10-15 minutes a new brake light was replaced. NO CHARGE. Chris said again, "since you bought the car from us, we're going to take care of you". I've never felt as confident in a car dealership, as I do with Bill Harris. I give them my highest recommendation and when the time comes for another car - they are the first and only dealership I will visit!

upon test driving a vehicle, I noticed that the air-conditioning was not working, I let them know…read morethat I would like to buy it if they fix the A/C, the mechanic told me at purchase to schedule an appointment and bring it in to charge the system with dye to checking for leaks. 1st service appointment found no leaks, schedule a second appointment to have the compressor replaced, replace the compressor and that didn't fix issue, scheduled a third appointment replace a couple more parts that then fixed the air-conditioning to working order, the mechanic told me come summertime if there's any problems just get back to him. I'm not disappointed with my purchase very happy with the work and service that they provided, I feel that they are an honest and friendly dealership.

Great place to buy a car.. Thank you to Nestor for the…read morewonderful Lexus 350 Sport. I love the red interior design. Would highly recommend

Terrible cars would go anywhere else, already jad to put 3k into the car and hasn't been 2 months…read more They don't care about the customers just getting rid of the cars i would go anywhere else.

Horrible service and they don't have many cars to chose from. I wanted a Range Rover but they…read moredidn't have so Wadli convinced me to get ford explorer. It broke down after 1K miles no refund no assistance no help..

They Were very helpful. I told them my situation and they did there best to accommodate me. Aldi…read morewas very nice and communication /honesty was very Good. 10/10 Would Recommend.

I drove my 2012 focus in to service dept. The "certified Tech" diagnosed and quoted a repair for…read more3400.00 now they have my car apart and say its 9,000.00 repair. They say they mis diagnosed it. They said if I dont want to do the repair its 1800.00 to put it back together and no gaurantee it will run. I drove it in there! Im waiting for a response from Ford headquarters. Had better service before it became Price Ford.

I purchased a 25 Ranger Raptor from pierre ford in lake city wa. At 160 miles it through a check…read moreengine light. As I live in Ronald WA I wanted to have the ford dealer in Ellensburg do the work. They gave me attitude because I didn't purchase the truck from them. I called price/Pingrey ford in Selah and they got me in the same day I called. The service Technician was knowledgeable and very helpful. My whole experience was 5 star would highly recommend price ford for any service work you need.

Used car dealer. Some are great, some not so much. The more experience you have with them, the…read moremore you know what to expect. Unfortunately, my college age son has never dealt with used car dealers before. I sent him to Bbl because they had a car on the lot that I felt was a good deal financially. They took it for a test drive, and afterwards spotted a different car and took that one for a test drive. They fell in love and decided that that was the car they wanted. Of course it cost more than my budget, but they loved it, so I told them to request a Carfax and if everything looked good I would purchase it for them. They asked about the Carfax, and the dealer told them that he had a copy and made it seem like it was no big deal. Of course, my son didn't realize that he should have looked at it in person. I pulled up the Blue Book Value based upon the information I had. The car had abnormally low mileage and for this reason, the dealership wanted to charge extra. I felt that was reasonable. Once they had purchased the car and had driven back home, I pulled a Carfax on it just to keep in my file. I could have kicked myself! Not only was the title not clean, but there was odometer fraud listed right there in big red letters. The dealer of course, had no problem selling this car to my young son who was completely clueless about the entire process. I called Nissan to see if they could find out the actual mileage from within the computer system, but the car is too old. If I lived closer to this dealer (I'm 8 hours away) I would have taken this car back in a heartbeat! Ask to see the Carfax!!

We found the specific make and model used car that we'd been looking for at BBL. We wanted low…read moremiles, a car that had not been modified by previous owners, and fewer previous owners. I called Robert and talked to him about the car, and he assured me what was posted on their site about the car was legitimate and that the car had been completely gone through by his mechanics. He had run a title search on the car and verified a single owner. He also assured me if there was major engine or transition issues, for example, that he would take care of them. Sight unseen, I put down a deposit as earnest money and planned to fly to Yakima the next weekend. Robert told he that he'd have someone pick me up at the airport, but that I should call that morning with my arrival information. I was met at the airport by Robert, Jr. with the car we were interested in, so I got my test drive on the way back to the lot. I later told my wife that the entire purchase process was very positive. Robert, his son, and their staff were courteous, polite, and I could tell from all of my conversations that Robert's word stands. I completely got the sense from my interactions that this is a family-run business success story (confirmed by others that I talked to in Yakima). BBL has a lot of used cars, a nice facility, and quite a few people busy working there. They buy cars from all over the west coast, and they do sell them (and ship them) to buyers out of state. The sales transaction was painless, and I was well taken care of. There was never any pressure or "slick" talk. I would recommend working with these folks. The drive home in the new car, by the way, was terrific. We got the right car from the right people.

I have purchased a total of 3 cars from Chris at Brian Harris over the years. All cars have been…read moregood reliable vehicles for our family. Our vehicles also came with Carfax and service reports. Each time the experience has been easy with no pushy sales tactics.

I've purchased around five vehicles in my life and have been screwed around by many lots in Yakima…read moreValley. I was recommended by a friend to Brian Harris used cars and I couldn't be happier the customer service and the quality of their vehicles is second to none I would recommend my mom, my friends, my grandma, my daughter or anybody else that I may know to this five star business. They stand behind their vehicles, which is rare to find these days.