I stopped the monthly plan because one of the "main people" who work there, just became a nasty…read moreindividual for unknown reasons to me. After cancelling the membership, and removing the sticker, I realized a few months later that I was still being charged. Had to go to my bank to have them blocked because they just played games.

I'm a member here and I pay for monthly unlimited washes. The last 4 times I've tried to come, in…read morethe middle of the day, prime car was time, it's been closed. The last time there was a sign saying you could use a location in Centereach. Pretty annoying, and I'm sure we won't be credited for the time the place was closed...

I always come here if I want a car wash. Always a thorough job, never a long wait! You get a free…read morewash with an oil change.

I have been a loyal customer here for years, but unfortunately, I will not be returning. After a…read morerecent wash, I discovered significant damage to the hood of my car--a noticeable area where the paint had been completely stripped away. The car was not wiped down after the wash, and I initially mistook the damage for dried soap. When I brought this to the attention of the staff, I was told by Nelson that the damage did not occur at their facility, with suggestions that it was caused by my windshield wipers or a pre-existing issue. As this is a one-year-old lease, I am concerned about the significant impact of this damage. While they offered me touch-up paint and a free polish, this does not address the underlying issue of the paint loss. I am disappointed in both the lack of accountability and the quality of service provided.

great job inside and outside. They take their time to get it right. Nice and comfortable seating…read moreout back as you watch them care for your car or truck.

My vehicle was scratched and damaged very badly from my car wash today. Not sure what is going on…read morerecently because I never had an issue before. I have pictures of all the damage from my car wash

I really need to take my own advice. Eight years ago I swore off Spring Lake. But here I was…read moreagain in rush to get the car freshened up as it was way overdue. After a year of lock-down plus at least the year of "i'll do it tomorrow" it really needed some TLC. My goal, get a Wash to see if there was a need to go into a deeper detailing service. As the car has leather seats, and full WeatherTech floor liners, getting out the dust and crumbs should be easy sledding. Not so fast apparently. I again chose the highest service wash they offer and as I got out of the car the attendant looked in the car and said "We can't do that for your car". After I questioned why, he replied that the car was too dirty and needed an appointment to have detailing done. I said I just wanted to have the service complete and I would decide if I needed additional services after I saw the outcome. to this he told me, "We can do the outside, not inside". I asked "Don't you have a vacuum?" the reply came and stunned me "Not for your car. You haven't been here in two years." The kicker to all this is when I said to him "I don't understand" of course meaning "I do not understand how a Car Wash is refusing to WASH a CAR because it is too dirty, his response in Broken heavily accented English was "Do you speak English?" THAT'S IT. Final Straw! Camels back is Broken. I will never be back here again. Watch for my positive review of the site that took this same car 10 days later and did their full service top of the line wash, no muss no fuss and no condescending attitude. I said i eight years ago, but this time I'll have the courage of my convictions. I'm adding them to my Dead to me collection, never to be resurrected.

I took my car here last week and spent $30. I no sooner sat down outside and my car was already…read moredone. The did a crappy job drying if off and doing the windows. I ask one of the ppl up front if he could doa better job and he turns around and says "ARE YOU JUST LOOKING FOR THINGS TO COMPLAIN ABOUT ".. What??? I gave your company $30 to wash my car and if i feel it wasnt a good job im going to let you know. I will.never be back!!! I'll take my money elsewhere. Not sure if the changed ownership but they were terrible. If i could give no stars I would have

For the most part your vehicle comes out pretty clean compared to other drive through car washes I…read morehave tried. The guys who dry the car have to do a better job with the door jams & windows.

This place is slow as hell and the wash is subpar, use to be a great car wash need NEW MANAGEMENT…read moreASAP.

I have been going to this car wash for the quick outside wash. I decided to have them do the inside…read moreas well this time first time. I can see why not many people use them to do the inside too.

They have 2 stars for a reason... literally just came from this place and I have never in my life…read moreseen a business care so little about their service reputation and their patrons... unless this place is laundering money, idk how they are still in business... i paid $60!!!!! for a carwash, I would've done better with the money if I had just thrown it in in the TRASH... The car looked dirtier after the wash than before the wash... Hard to believe??? Look at the armrest... I asked the manager if they could do a better job after showing him all the spots that they missed and created... he still said no... as a costumer I pulled the only card I had left and said I wouldnt patronage his establishment again if he could not right this wrong and he boldly said "I don't care if you don't come back, I wouldnt want you back here anyway" So here I am hoping to warn others. This place does not care to actually wash your car in a satisfactory way... save your money, save the hassle, go somewhere that cares or do it yourself.

This is a new review for this car wash for me. My last review several years ago was positive. This…read moreone is not positive. On Saturday I brought my wife's car in for an exterior wash. As we're going through the tunnel I noticed the brush on the drivers side is not working, just hanging there like a wet noodle. I mentioned it to the guy at the end of the tunnel but he just shrugged his shoulders. Next stop the guy to dry the car and polish the tires. Well the put a lot of effort into pretending to polish the tires. Sunday morning I take my car in for the same wash. Brush is still not working. So I mention it to the guy drying my car. He says oh yea I heard that. I guess there's no plan to fix it. I noticed that the mirror that's not getting brushed is filthy. The dryer guy doesn't seem to care, why should he. Next he puts a dirty rag on my windshield while pretending to polish my tires which left a big smudge. I ask him to clean it and he looks me like I have a lot of nerve. So let's get down to the nitty gritty. In my business I'm very familiar with this type of business. They're known as "cash cows ". That's right stand a couple of monkeys outside and just collect the money. Well what I typically see is when a business starts having financial problems they stop maintaining the equipment. Could this be the case? You decide for yourself. I've already decided and I'm not going back.

A month ago I went there , stood in line for about 20 minutes, they were having mechanical problems…read morewith the belt. They finally closed the car wash and said to bring your receipt in the next time and you will get your car wash, because I had already paid. Meanwhile, I went to another car wash. I go there today, a month later, to get my car wash, present my receipt, and the first guy who worked there said " oh this is a month old, you can't use this". I explained to him there was no time limit on this and that I don't get my car washed every 2 weeks. The 2 nd guy said he's never seen this kind of "situation ". I asked for the manager. I waited 10 minutes, then asked for him again. They kept on telling me he was coming. Waited..... Here comes a man walking angrily to my car, annoyed. He states that this scenario never happened at his car wash because the workers would never do thst. He said They would give peoples money back. He treated me like I was lying about this. He said many times that this did not happen at his car wash, He was very aggressive. Meanwhile, a month ago there was a whole line of cars that left with their receipts and no money back. He was arrogant, aggressive, and was trying to intimidate me. I am a small 50 year old nurse, who was wearing scrubs and not being completely calm. Then he said, that he was going to watch the video footage and then immediately fire whoever did this. It was so ridiculous. For a $40 car wash. Needless to say that he was so belligerent, I did not even want him washing my car. I will never go there again.

Came to use the self power washer only and it works well. Six bucks for six minutes. Good for…read moreblasting off winter dirt and salt. Bays are clean and machine takes cash or card.

They have 3 bays for self car wash and 2 automatic car washes. Came here for the self car wash…read more They accept credit cards, paid $6 for a little over 7 mins which isn't bad. I used the high pressure soap and high pressure rinse settings and they were good. Did not use the foam brush, the brush looked worn out. Also used their vacuums which they have plenty of, $2 gets you over 3 mins and those also accept credit cards. The vacuum I paid for was not good though, very low suction. But I will definitely come back for the self car wash when I'm in the area.