The time of repair given and the estimate of cost were far better than I could have imagined. Leo,…read moremy service writer, was spot-on with his desire to give me the best quote available, provide me a ride home after drop-off, and having the job done by the service team incredibly early on pick-up day. I will definitely keep Keith Schultz Auto Repair at the top of my list!

Hands down the BEST auto shop I've ever been to! From the moment I walked in, the entire team was…read morewelcoming, professional, and genuinely helpful. As a young woman, it's rare to find a place where I don't feel talked down to or taken advantage of -- but here, I felt completely respected and taken care of. The front desk staff is amazing -- they break everything down in a way that's easy to understand, they're honest, transparent, and you can tell they truly care about their customers. No pressure, no BS, just real, trustworthy service. They took great care of my 2016 Toyota Tacoma and made the whole process stress-free. Huge shoutout to Jake for being super helpful and understanding -- especially in moments of frustration. His patience and kindness didn't go unnoticed. I recommend this place to everyone I know -- they've definitely earned a loyal customer for life!

Jessie and your team are incredible. Took a roadtrip/mission up to Gresham OR from San Diego CA to…read morepick up a '96 F250 project. We stayed in Ashland and had them take a deeper look into the vehicle and turned out it needed a new head gasket, new turbo, and other minor parts... We had to leave and head back to CA for work and they kept the truck until those repairs were finished than we had it towed back home. Upon Jessi and the crew working on the vehicle they were incredibly generous and great on labor time and telling my wife and I exactly what was going down. When we stayed they even gave us some cool pointers around the town to go check out. You guys ROCK. Cheers Mitch and Julia

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Chris is fantastic, gets the work done quickly and efficiently. Was great to talk to and kept me…read moreinformed with the issue I had with my Honda Pilot

I had driven by HR Automotive many times on my way to another business for the last several years…read morebut never stopped in. When my Honda Pilot suddenly experienced rough running as it had in the last couple of years and I couldn't even get into the dealer service for a week and would have to leave the car for up to a week, I called HR. I talked to Chris on the phone and described my problem, he said to bring it right in and he would run a quick diagnostic check on it. I was very impressed by Chris' knowledge and trouble shooting capabilities when he solved the problem in a matter of 15 minutes. He turned out to be the new owner purchasing the business about 4 months ago after gaining years of experience and knowledge at a large local Honda dealer. He also changed the oil, topped up fluids, gave the car a quick once over and charged a very reasonable amount for his services. What a find! I highly recommend Chris to any Honda owner!!

I didn't even end up bringing my car into the shop. I spoke with Eric over the phone and explained…read morein detail the service I needed. I'm mechanically knowledgeable and had already diagnosed the issue, so I had pre-purchased the necessary OEM parts. When I mentioned this, he dismissed me outright, saying it was foolish and likely a waste of money, and that there was no way I could know what was wrong. The tone was unprofessional and came across as unnecessarily condescending. Clutch World had been recommended to me by a friend, specifically Eric by name, which made the experience even more disappointing. Instead, I took my car to H & R Automotive, where James was respectful and completed the work exactly as requested using the parts I provided. As it turns out, my original diagnosis was correct. Overall, the interaction with Eric left a poor impression and fell well below the level of customer service I expect.

Eric provided excellent customer service. He's a great guy and super knowledgeable and doesn't…read moreoversell fixes that aren't necessary. I've taken my car here for 2 major fixes; my starter and suspension and have always left feeling safe in my vehicle. Super grateful to have found a mechanic that I trust and rely on since I beat up my car on big road trips and camping. I would definitely recommend this place.

Ashland Automotive did a great job for me, diagnosing an axel problem on my truck. They got me in…read morequickly, their communication throughout the whole process couldn't have been better, and they were honest about expectations from diagnosing the problem to making a recommendation of where to get the problem fixed. It was a warranty issue to had to take it to a Ford dealer. Two thumbs up for this shop!!

I like the idea of supporting a local business, and the work here is solid, the parts are good…read morequality, excellent warranty, but only open M-F until 5pm which is not always convenient. I always check with Ashland Automotive 1st, but for the last few years they are consistently The Most Expensive; even more expensive than the Dealership for the same services. I didn't think that was even possible. It's worth making a call or two for anything other than an oil change, which is also cheaper at the dealership but not as convenient.

I brought my car in for normal service. They knew all the items that had to be serviced and showed…read moreme what they were. They did the service on time and gave me the car back completely clean. Very good shop.

Ken Scales Automotive has provided consistently exceptional service for our vehicles for almost a…read moredecade. The front desk staff and the technicians in the work bays, with the grease on their hands, are knowledgeable and have years of experience. It is a comforting feeling when you know the person working on your vehicle is performing as though that vehicle is the one they would be driving home. You can sense a family atmosphere the moment you walk in the door, with a welcoming smile and a comforting feeling that you're now considered part of that family. There are numerous automotive shops in the valley, and all have varying levels of professionalism, technical skills, and pricing plans, etc. Once the work is completed, you will be able to leave with your vehicle. At Ken Scales, we always leave with our vehicles and the special additional benefit, Peace of Mind. Without qualifications, we recommend Ken Scales Automotive for all your vehicle needs. Tom

If I could give them ten stars, I would…read more Blueline was the towing company registered to operated on I-5 when I burned out my brakes coming down Siskiyou Pass. I wound up having to pull off at the second runaway truck ramp -- a very dangerous place to be, but unavoidable. After more than an hour of wrangling with my roadside assistance service, which was trying to wriggle out of its commitment to provide the services I pay a good deal for (beware, RVers -- Good Sam Roadside Assistance was ANYTHING but a good Samaritan in this case!), I got them to send a tow truck to take my travel trailer and truck down off that scary mountain. Good Sam told the tow truck operator, once he was there and had my vehicles hooked up, that they would not honor my claim and pay them. To his credit, Christian called Travis, his supervisor, to explain what was going on. Travis did the right thing, saying, "Get them off that dangerous spot, and we'll deal with their service later." I am hoping he was able to recoup his costs from Good Sam, because Blue Line is a great, very capable tow service with good human beings who did the decent thing. I will never forget my sense of relief coming down off that steep grade. Thank you, guys, for being the anti-jerks and renewing my faith in human nature!

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.