Top-Tier Experience at Palmen Cadillac - Kenosha…read more I had an outstanding experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. From the moment we connected, Bill delivered true top-tier service. His knowledge of the vehicle's features was impressive, and he took the time to really understand what I was looking for -- not just trying to make a sale, but making sure the vehicle was the right fit for my needs and lifestyle. Bill was professional, responsive, and genuinely easy to work with throughout the entire process. You can tell he takes pride in making sure his clients are well-informed and confident in their decision. A big shout-out as well to Zach in Finance. He made the paperwork process swift and seamless. Zach was extremely knowledgeable about the vehicle I was purchasing and clearly experienced in structuring the deal efficiently. He explained everything in a straightforward way and kept the process moving without any pressure. If you're in the market for a Cadillac in the Kenosha area, I highly recommend connecting with Bill and Zach at Palm Mann Cadillac. Truly a first-class buying experience. -- Mike

My salesman, Ray Hilburger, just sold me a Jeep Compass two weekends ago. The process was so…read moresmooth, and we got the financing that we wanted! Ray is a people person and very knowledgeable on many types of makes and models. His background and experience shows remarkably and his deminer as a salesperson, well he doesn't come across as a "salesman". Not pushy and very understanding. He was very pleasant to deal with, and I am really glad that we got to meet in on that Saturday morning! Thank you Ray...this is our second car from Palmen and if need be we will be back for another!

We had an enjoyable experience at Anastos Motors. Joe Rangel was our salesman. He was friendly,…read morefun and informative. We pulled up and the car we were interested in was ready and waiting. Looked like it was washed and cleaned just for us. Joe answered all of our questions regarding the vehicle. We moved on to the financial portion of the purchase. Larry was very knowledgeable. Was very clear and took his time with all the paperwork answering every question we had. Thank You Both! Gayle S.

Got what I was looking for and what I wanted for my trade in. Great service, would recommend.read more

This is the fifth vehicle we've bought from Lynch. The last two we worked with Marcus. He is a…read morejoy to work with. His excitement with a new vehicle rubs off on us as a customer. He is very fair and takes super good care of you. The sales at Lynch are not high pressure. Marcus works with you to make sure he's understands what you are looking to buy. He is very accommodating. He explains everything to you in simple terms. Love dealing with Marcus. Graham was our finance guy. This was also a very pleasant experience. No high pressure..

Liked the non-stereotype salesmen. Friendly and seemed to want to help. Stopped in and salesman…read morePhil met me at the door. Asked me what I wanted and not what he wanted me to buy. No pressure after the test drive. Put a deposit to hold the truck, would return if I didn't want it. Three days later I drove out with the truck in just 2 hours from when I came in, Sweet! The after the sale upgrade pitches was the only high-pressure point. Thanks Phil.

Extremely disappointing experience. This dealership went back and forth with my husband multiple…read moretimes, repeatedly promising specific terms and accommodations, only to ultimately not deliver on what they had clearly stated they would do. Each conversation seemed to change the story, and commitments that were made suddenly no longer applied. Originally were upfront about additional fees and removed the $3K in fees for ceramic coat BS and door guards, but then came another $1K fee hidden that they verbally agreed to waiving on the phone but then refused when he got there. What a waste of a drive, time, and money. We wasted a significant amount of time based on their assurances, only to find out in the end that those promises meant nothing. This kind of inconsistent communication and lack of follow-through is frustrating and unprofessional. If you want other people spending your money, then this is the dealership for you!

Buy your next car here! I bought my new Tucson SEL here because of the great deals they found for…read moreme. Thank you Carlos, Alan Tapper and Scotty, you guys answered all my questions and showed me 6 different vehicles to choose from. Marty set me up with the financing I was comfortable with. Friendly staff, the Best place to buy your next car!

My boyfriend and I are looking for a new vehicle. We decided to stop at Lot 31 because a friend of…read moremine raves about the place. We arrived and the one man that was writing out checks at the desk in the corner ignored me until I went up to him. I asked him if I could look at the Hummer and the Escalade he asked if I wanted to drive them and I expressed I just wanted to look at them at that moment. He asked a porter to go out and open them up. The Hummer would not start, smelled like urine, had bad interior as well as rust all over the running boards. We decided to pass on that one all together. The young man pulled the Escalade out so he could put air in one of the tires that started to go flat. After he pulled it up we were looking at it and the first thing on the dash said the airbag needed to be serviced. Upon further examination of the vehicle we found that it needed a tune up (possibly something else) the drivers side wire on the back window for the defrost had been pulled off. The button for closing the hatch did not work. The young man said if we had any concerns to speak with the owner Ron. We took the vehicle for a ride and there was a shimmy to it like there was something wrong with one or more tires. When we returned we went into the dealership where the man who ignored me at first was walking out the door. My boyfriend handed him the keys and started to share our findings being told I guess thats not the car for you dude. I couldn't believe that came out of mouth. I feel we were prejudged on what we could afford and he just didnt wanna take the time with us. What he didnt know is we were prepared to pay cash for a decent car. With the ass of a sales man and the issues with 2 vehicles we looked at I personally wouldn't waste my time there.

Best car experience ever! Mark and Ron were so knowledgeable I love my new car and service package!read more

First time here. I bought my car in Greenfield, but Kenosha is closer to my home and work. Since…read morethis was my first oil change (& tire rotation) since I bought the car, it was free. I thought that was fantastic. The Service department personnel were very friendly and accommodating. The complementary snacks and coffee were also a plus. I noticed there were a lot of negative reviews. All I saw was positive when I was here! I didn't come in for any major repairs, so I cannot speak for everyone else. Definitely well managed.

Poor customer service and the diagnostic testing took days to finish. They did not rotate tires as…read moreI requested and they charged me for it. Ultimately did refund me but I should not have had to ask. I know they did not do the work due to cupping on my front tires only... where it remained after the TR. also they broke a part and covered it up instead of replacing it. It was a harness that only a mechanic can get to. Another dealership took care of it after some back and forth. Sad that the garage has such a bad reputation. Not sure why you can't trust them but hopefully they figure it out. Beware if you have to get work done there. They never fixed my original problem, but another reputable dealership did. Good luck.

I recently purchased a new vehicle from Kenosha Toyota. The salesperson I worked with was Mark…read moreAnthony. I cannot say enough about the service and follow up I received. Mark communicated with me throughout the search process as the car I was seeking was in high demand. A vehicle became available and I pulled the trigger. The car was sold without any dealer add-ons. I was kept informed as to when the car would arrive at the dealership. On the date of purchase, Mark and I took the car for a test drive and explained all of the technology in a very understandable manner. The time spent with the F & I associate, Nick Kostadinov, was much more pleasant than expected with no pressure. It was refreshing to hear Mark Anthony as well as Nick Kostadinov boast with pride about working for Kenosha Toyota. If you're looking for a no monkey-business auto purchase transaction, Mark Anthony and Kenosha Toyota will exceed your expectations.

I had a good experience at Kenosha Toyota (at least compared to Honda Kenosha down the road - go…read morecheck out my review of them if you're interested). We dealt with sales consultant Arnold interested in looking at a 2026 Toyota Corolla. He was friendly and pleasant to deal with. Of course we had to do the classic negotiation with him and his manager and the whole wheel and deal the whole process of negotiating for buying a new car, but I didn't find any dishonesty/sneakiness that you find at a lot of other car dealerships. Toyota's offer was much more fair than Honda's offer for one of their vehicles and more fair on the trade in value of the car we were trading in and they were willing to price match if we found a better trade in offer elsewhere. Also, the sales consultants do not work off commission here which is a plus for potential buyers. So after dealing with them, and after doing our due diligence checking out Honda Kenosha, we ultimately purchased the 2026 Toyota Corolla from them. I highly recommend Arnold as the salesman you deal with at this location, and I am recommending the location overall if you want to buy a Toyota.

Been to the Kenosha CarMax twice. Nolan, can't call him a salesman, help with the purchase of a…read morecar, Nolan far exceeded my expectation, he was knowledgeable about the make and model of the car. Hard to do with all the different vehicles on the lot. At no point was there any pressure to finance or purchase an extended warranty. Second visit to CarMax was the service department, my problem was quickly diagnosed and repaired promptly! Sorry, I don't remember his name but he was great also

Very helpful people ! I walked right in and bought my first car here a few months ago , and they…read morehave some great programs that really help . Walk in and talk to someone even if your not sure what you want, go in EARLY they will help you find something that fits your choices and budget! Edit : I would definitely say do your own research and don't go in blind as that will more help you to find what you need