Excellent service and nice staff. Good tire program. Fast and efficient service. Waiting room and…read morecoffee available.

Dangerously unethical. I called. They said bring it in. (I throw this shop a lot of business) Guy…read moresaid he wouldn't charge. Husband went. Was told tire rot. Refused repair. Didn't offer a solution. Knowingly put him back on the road. 10 min later, shredded. 2 other shops in town told me they broke the law. Car should have been towed or repaired. Not driven. I will never return. Their integrity is shot & they work unethically to gain the green. ​​

Bought tires for $612 With the premium Installing insurance and it was purchased online And since…read morethis place is a retirement community. I highly doubt that anyone uses the internet for online shopping to the same extent the younger community does. Furthermore I scheduled on the sixteenth for a installment, When I awoke this morning I found out that it Cancel without my permission. And not only was it canceled without my permission, But the system is now glitched. Where I can no longer schedule to have the tires installed at Store Or online And Walmart online customer Service was no help. I'm laying here in Walmart limbo. I wonder if I can just take the tires and go And install them at tireworks But I don't even know if They will even release my money for the installation That can't be done. Update now i'm a 86 dollars short because they would not refund my Installment Never get the installation payment through the internet. Always pay at the store because they will rip you .

I just want to give Scott the manager and his whole staff of the Auto Care Center in Parhump a huge…read morethank you and compliment for all the help, kindness, and consideration they showed 2 weary travelers from Los Angeles who were having vehicle problems. Scott and the young lady working at the counter that day (I think her name was Ash?) were simply amazing and both went totally out of their way to help us out with a kind of strange problem with warranty, and never stopped until they got to the bottom of it and took care of the problem! Excellent customer service and a totally pleasant surprise it still exists out there in the world! Thanks so much again!

This is the third time I went to Drew's for different tire problems. Each time was great. I had a…read moresimple flat from a nail and it was fixed quickly and has held up for several years. I needed two tires replaced on my Wrangler. They did it well at a pretty good price. This time I got a whole new set of tires for the Tacoma. The price was so low it really surprised me - for real. Shout out to Drew, Dave, Marty and Mona. They all did a great job. Thanks!

I had an issue with one of my rear tires losing air and stopped by Drew Tire & Automotive right…read morewhen they opened. They took my car straight into the bay and quickly found a nail in the tire. The repair was done promptly, no questions asked, and the pricing was extremely fair. What really stood out was the honesty--there was absolutely no pressure to upsell new tires. The manager (I believe he was the manager) even pointed out that my tires still had good tread and told me to come back when I actually need replacements. He was polite, professional, and courteous throughout the entire visit. Great service, honest advice, and a smooth experience from start to finish. I would definitely recommend Drew Tire & Automotive to anyone needing tire or automotive service.

My check engine light went on so I called Tire Works for an appt. I was able to get in fairly…read morequickly. I spoke to the young man at the desk. Vey nice young man. Long story short it took abut 15 minutes to get it fixed and and was reasonable priced. Everyone there is very helpful and very nice. Hope you will try them out .

Walked in yesterday told me 2 hours called me an hour later told me my car was ready awesome…read moreservice friendly and over all great job by the crew

My experience here with Dylan in sales and Big Ben in finance, made this a seamless experience. I…read moredid an initial inquiry on line about a vehicle and Dylan sent me a breakdown of the vehicle purchase costs, so I set up a test drive. I was met by Dylan and off we went. I also did a credit application online. After the test drive, I was again presented with the same purchase numbers and we moved forward. When meeting with Ben in finance there was no list of add on costs, I was presented with some options but no at no time pressured to need them, so after the purchase was complete Dylan knew I had driven from Las Vegas and offered to deliver the vehicle that day. He had the vehicle detailed while the paperwork was completed. I have purchased several new vehicles and this by far was my best experience.

I purchased a 5th wheel RV 2 weeks ago. I was given a walk through last Tuesday. I left to go to…read morethe RV Park where my unit was to be delivered. While loading, a rv tech dropped the nose hitch of the 5th wheel off a forklift arm which allowed the steel arm to break the fiberglass creating a hole and several scrapes in the paint. I was told 4 times by the RV Mng. that he was taking care of the problem. I even left a text for the GM of the dealership. All efforts fell on deaf ears. Read the reviews before going to a dealership

I don't take my car anywhere else. TJ makes sure all my cars needs are addressed. And my car gets…read moregreat service at a great price! Thank you for that.

Ryan made the entire out-of-state buying process easy. I flew in from California to purchase my…read more2023 Lexus ES 300h F Sport, and Ryan went above and beyond by picking me up from the airport, which was about an hour away from the dealership. Throughout the process he stayed in communication, answered my questions, and made sure everything was ready when I arrived. The vehicle was exactly as described, the numbers were transparent, and the team worked with me to improve the financing terms. Buying a car from another state can be stressful, but Ryan made it a smooth experience from start to finish. The car was clean, drove great, and I made the trip home confident in my purchase. I appreciate the extra effort and would definitely recommend Ryan and the team to anyone looking for a vehicle.

Took my vehicle in to have crank seal replaced they told me that the metal in my block was too…read moreporous and it will leak oil out of the block so they told me I had to have the motor taken apart and put a magic sealer in there and then cook the block at 400° and then put everything back together and it would only cost $6,500. Pure bullshit. And then charged me four and a half hours labor to take a primary cover off and take one bolt off of the clutch pack. Total con men! Beware of the shop

We had a good experience with this business last November, or so I thought. When I drove our RV…read moreback to our home in Amargosa Valley, after getting our brakes, routers and ABS System replaced, I noticed when I braked that I vered to the right, also the ABS light would not go out. Supposedly the mechanic at this shop wasn't going to pay for a computer to clear such codes either. I told this to my husband and at the time he didn't want to take it back since they already had it at the shop for a week or so. Later on down the road we took our RV to Reno, obviously the brakes were not going to fix themselves and even though my husband cleared the code for the ABS, it still stayed on. I called back a few times to get our RV in but something always came up on our side and couldn't make it in. Finally I called back, we weren't busy, nothing outstanding and asked if it was OK to bring in our RV, and she said sure. A few months ago, I spoke with Rhonda and she informed me she was training someone to take her spot, she was going to retire, and when I did call and found out that it was fine to bring the RV in, we did. When we rolled up we noticed how slammed they were with RVs in their lot, we spoke to the mechanic, told him the issue, that it was warranty work etc, he was good with that, and as we were departing he asked if we were in a rush, we were, but we weren't. I called after a week when our RV hadn't budged and asked about the status, the lady indicated they got slammed "all of a sudden" with a/c issues and they were emergencies. We have a camera on top of the roof of our RV and to be honest, I never saw anything different from when we dropped it off to when i went to talk to this lady at the office. When I went in to talk to her, I asked very kindly if someone could keep me abreast with what is going on with my RV, and she told me someone will. When Rhonda was running this office, she would either email me or call me, plus, she would know how busy they were and give me the best time to bring in my rig, since we live a fair piece away. This person that Rhonda hired to "take over" her job is useless....Our rig sat in their parking lot for 3 weeks without it beig looked at, and when my husband called the monday morning before picking it up, the lady told him that nobody had looked at it and all the workers had walked out. I can't say that I am surprised, when I walked into that office all they were doing were sitting on their asses and talking to one another. I DO NOT recommend anyone to take their RV there because they don't work on warranty work, and the mechanic they had there before that did the job on our RV, did a shitty job! We are going to find a Ford dealership to fix their work and sending them the bill. We payed over $4,000 for this work, and for them not to back up their work is shitty and irresponsible. Rhonda would of not let this happen. Very unhappy customer.

If I could leave zero stars? I would…read more I had an extremely disappointing experience with Parker's Kawasaki in Pahrump and hope my experience helps other buyers avoid the same situation. A few weeks ago, I purchased a Kawasaki Z125 from the dealership and worked with Travis throughout the process. During our initial discussions, I was told my monthly payment would be approximately $50-$60. After my financing was approved, I was asked to return to the dealership instead of being informed over the phone that the payment amount had DOUBLED. When I arrived, I was told the payment would actually be $100 per month, then "no more than $107." After completing the purchase and reviewing my financing paperwork at home, I discovered my actual monthly payment is $112. This was not what had been represented to me during the sales process, and I believe the final payment amount should have been clearly and accurately disclosed before I signed the contract. I also made it very clear that I was concerned about whether I needed a motorcycle endorsement to legally ride the Z125 on the streets of Pahrump. I specifically asked because this was an important factor in my decision to purchase the motorcycle. I was told that if the motorcycle was registered as an off-highway vehicle (OHV), I could legally ride it on local streets (excluding Highways 160 and 372) without obtaining a motorcycle endorsement. After researching Nevada law and speaking with local law enforcement, I learned that this information was incorrect. As a result, I purchased a motorcycle believing I could legally ride it under circumstances that were not actually permitted. After I raised these concerns, the owner, Kevin, offered to pay for my Motorcycle Safety Foundation (MSF) course $251 & pay for registration. While I appreciate that an effort was made to address the situation, it does not resolve the additional expenses and inconvenience I now face, including travel to Las Vegas for the course, fuel costs, possible lodging, time away from work, and the difficulty of legally transporting the motorcycle until I meet Nevada's licensing requirements. Not to mention $251 doesn't cover the course & the registration. The motorcycle itself was priced at $3,699, yet the total amount financed is $6,776.83. That makes it even more important for buyers to fully understand every financing term, fee, licensing requirement, and legal obligation before signing any paperwork. What concerns me most is that during my conversation with Kevin, he acknowledged that Travis had caused similar issues with customers in the past. However, I was also told by Kevin's wife that nothing like this had ever happened before. Those conflicting statements left me questioning whether these problems are being taken seriously. This purchase was especially meaningful to me. My brother was killed in a motorcycle accident on July 7, 2025. Buying this motorcycle was my attempt to overcome my fear of motorcycles and find some personal healing. Instead, what should have been a positive experience became stressful, confusing, and incredibly disappointing as well as financially straining. My advice to anyone considering purchasing from Parker's Kawasaki is simple: * Independently verify every financing term. * Research Nevada licensing and registration requirements yourself. * Never rely solely on verbal explanations. * Get every promise, representation, and clarification in writing before signing anything. I cannot recommend this dealership based on my experience. Buyers deserve accurate information, complete transparency, and confidence that they are making an informed decision. Unfortunately, that was not my experience. If you're willing to make the drive to Las Vegas, I believe it's worth considering dealerships with a stronger reputation for transparency and customer service.

While riding the Nevada BDR, I needed to install new tire's I showed up at 10:00am with no…read moreappointment, was greeted warmly and they said no problem, we can get to it immediately. About an hour later, all done and ready to hit the trail. Everyone there were professional and polite, wish I lived in Pahrump they would get all my business.