Went in for a single pass thru their washer. Waited 5 min at entrance to washer. Even after tapping my horn o one came to take my money and assist. Happened at this location on Mon, 5-18-2026 at about 12:15 am (near noon). As I was driving out I spoke to employee wiping down a car and told him no one was at the entrance. He said "sorry about that". Left there and drove 2 doors down to stop at American Pride Xpress car wash. More expensive but their customer service waa GREAT. read more

I stated in my review the location and the issues that I experienced. The manager responded by asking for the location and the issues. It makes me feel like she didn't read my message and the response was just a generic one. If she didn't care enough to read the reviews, she has no intentions of truly making changes. read more

Jacob was awesome and a gentleman. He took care of a issue I had with professionalism

This is a follow-up on my review from 03/29/2025, As of today I received a called from the Charlotte office offering me a refund for the amount that was paid. I appreciate how promptly they offer a refund. This time the customer service handle it professionally and provided a resolution that I can value. Overall I appreciated their effort to resolve the matter and their dedication to customer service satisfaction. Linda L. read more

I used to LOVE this place. The last 3 times have been a terrible experience and a complete waste of money. I tried to give them another chance more than once because I have used them for years but never again. So disappointing. read more

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*Vehicle was damaged in car wash* My husband took our vehicle to Autobell in Garner on 8/20 for a car wash and detail. When he returned home (8 min away) to show me, we immediately noticed small paint chips all over our hood, brush scratches running in a line up the hood, and multiple pits in the windshield. We knew that this damage had to have come from Autobell, because none of this was present prior to going through the car wash. Our vehicle is kept in a garage unless we are driving it. Immediately, we called Autobell and described what happened. There was no manager present at that time so we were asked to come back the next day. We also began a claim with our insurance company to document what had occurred. When we brought the car back the next day (8/21) only the Assistant Manager was present and he was concerned that we had left the previous day. He actually said "Now, I'm not saying you're lying about it..." We left the previous day because we were not expecting damage to our vehicle after a simple car wash. We only noticed the damage upon arrival home when I walked out to look at the car. He also stated that it looked like the "bug damage" that he had on his truck, which is irrelevant and not the damage we witnessed. He was in touch with the manager who suggested running the vehicle through the car wash again to "prove that the damage couldn't have come from their machine." The car came out with more damage of tiny paint chips on the doors that was consistent with the damage that had occurred on the hood the previous day. The assistant manager did not acknowledge this damage. He then proceeded to explain that in his opinion the damage wouldn't warrant a claim for them to cover the repair. Regardless of his opinion, our vehicle was damaged by this company and needs to be repaired. We were told to come back on Monday to speak with an actual manager. We returned on Monday 8/23 and spoke with the manager, Brian. He just kept saying there was no way his machine could have damaged the vehicle. He did not listen, empathize, or do anything to provide customer service that would be expected of a business manager. He disrespected my husband and accused him of lying when he stated our daily driving consists of ~5 minutes to/from our daughters daycare. He tapped his clipboard and said "Well, your mileage reflects differently." Our vehicle mileage is irrelevant. The fact is that our vehicle was damaged - chipped paint, brush scratches and pits in the windshield. This needs to be rectified. We have submit a claim with Autobell, and we will not stop pursing this until Autobell takes ownership of this damage and compensates us appropriately. read more

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Now that 'Pollenpocalypse 2019' is over and there isn't rain (aka nature's car wash) in the 7 day forecast, I decided to pay for a exterior car wash and interior detailing. (Black cloth seats & two shedding Beagles do not mix) This Autobell is on my drive home from work, so it's most convenient for me. I've used this Autobell once for just an exterior car wash and once previously for a Full Service Wash. Both times I was really impressed so I expected the same today. When I arrived, there was 8-10 cars waiting in the area in front of the car wash. Still, I was already there so wanted to get it done. I paid for a Full Service wash then walked through the building to the waiting area. The indoor area was totally full, so I waited outside. Since it was so busy, I sat in the sun for quite a while, which got toasty. They could benefit from more indoor seating. My car sat for a while, until a young man started cleaning the interior, cleaning the doggy nose art off passenger windows and wiping down the front dash. Then he drove the car around to the back of the establishment, I assume to vacuum the interior. The seats and floorboards of the front of the car were pretty clean, but I could see some dog hair still in the back seats. Not a big deal, I know how hard it is to get dog hair out of cloth seats. However, as I drove away, I looked in my rear view mirror and saw the dead bug that has been taunting me for the past few weeks still on the rear deck. I get that the full service includes "seats and floors", but I don't think it would have hurt to go the extra mile and vacuum up the nasty critter. Long story short, I guess when it's busy, the quality diminishes. I think I would come to this Autobell again for a quick exterior wash, but might look elsewhere for exterior and interior cleaning. read more

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Not what it use to be. Mediocre wash, dashboard still dusty , didn't vacuum the back seat (I had to ask for that to be done ) and all my coins in the coin holder were missing. One the plus side .. they cleaned the windows . For $24 + tip I expect a little more. read more

Autobell Car Wash - Mediocre wash - Car Wash Near Me - Garner, North Carolina

Auto Bell is conveniently located on the southbound side of 401 I frequent this location and have been there at least once a month probably been there over 30 times so I'm not sure I understand about The lower reviews Auto Bell offers a variety of services from the five dollar drive-through with the wipe down all the way up to full service packages for interior and exterior I find the attendants to be very focused on what they're doing detail oriented and always willing to spot check something after we do the once over inspection Cars look great when they're finished so I like going there read more

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I prefer washing my own car, there's something therapeutic about cleaning ones own vehicle, but just like anything else in life, there are moments where I just don't feel like doing the Heavy lifting. That's when I turn to Auto Bell, always thorough, always professional, the care from each attendant is impeccable. More specifically, Danny. The guy may be short in statue but his heart is that of a giant. He tends to my vehicle as if it was his very own and for that he is like family. I try to give him a tip, and he never takes it, he does his work without wanting any acknowledgement. Auto Bell, you've got a great set of staff, VALUE THEM, for they are the boots on the ground who uphold the value in riding clean. read more

Autobell Car Wash - Dan the Man - Car Wash Near Me - Garner, North Carolina

keys removed from vehicle and not returned leading in rekeying entire store, a write up, and mental anguish. make this right District Manager Brian Smades read more

I haven't been to an Autobell recently or so many times, but the times I had, I am thoroughly impressed by courteous, kindness, cleanliness of facilities, and professionalism to service. If and when I recommend a carwash to a person, I will recommend Autobell as my first and last endorsement. I was in the USMC for a spell and I want to thank your organization for their attention for their services and attention to detail. Again I say, thank you. read more

Used to be a good place get a car wash, kids that work there don't care. I asked specifically for rims to cleaned extra and the kid puts tire shine on without cleaning rims, missed back glass, didn't scrub bugs any. I paid 20+ dollars for exterior special and didn't get a special nothing. Never flipped his towels while drying truck it's sad I try to save time by paying to get it done and still have to go home and do it all myself. Waste of money to go there. read more

Autobell Car Wash - Cost way too much for crap job. Might as well go to the sheetz drive thru one - Car Wash Near Me - Garner, North Carolina

I find it to be very rude that a Gray Ford F150 parks in the lane of traffic and everyone needs to turn around and go out the driveway the other direction because he feels he has the right to park there. This is the inconsiderate and rude service that Autobell gives which makes me not want to come here. read more

I just left the car wash and the interior was still dirty ,dust on the dash,dust on the seats,dust on the center console,the kids working there seemed more interested in cleaning there own cars then the customers.If I wanted to come home and clean my own car I wouldn't have gone to the car washI would not recommend this place to anyone read more

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Just took my van to be cleaned. I just wanted it vacuumed well, interior wiped down, and an exterior wash. The employees were kind. But they missed an entire area of vacuuming. I have a smal trash bag in the front, and it wasn't even lifted up to be vacuumed and wiped. Come on guys!! read more

Autobell Car Wash - Couldn't take the time to lift my trash bag and vacuum/wipe this area down... :/ - Car Wash Near Me - Garner, North Carolina

Used to be my favorite location. I have a dog and after the initial 2-3 seconds with the vac as the car is rolling in, they would bring it back around and vac the rest of the hair out. The last couple of times I have gotten the "Managers Special" they have stopped being thorough with the vacuum. I asked my guy if they vacuumed and he said "yeah, our vac doesn't really get pet hair out". Unfortunately I purchased the xmas special for 20% off with two visits so I will have to return one more time. I recommend "Men at work" if you really want a good job. It's a little more but you have a clean car after. read more

Awful service. Went to this location and my tire was torn and "ERASED" and they said that their brushes couldn't have done it meanwhile after the car wash I went straight home and a few hours later my tire was completely flat to the ground. Funny how they are trying to say that it must've happened elsewhere. All they had to offer me was free car washes when I don't ever want to step foot in an autobell ever again. They left my car dirty which I had to finish cleaning....big waste of money. I guess I'm out $220 for a freaking tire that if I would've brought my car to a different car wash would not have happened. Can't wait til the new car wash that's coming to 70 "Men at Work" opens up. read more

Autobell Car Wash - Rip and writing erased which only a machine can do!!! - Car Wash Near Me - Garner, North Carolina

Extremely disappointed in the customer service here, went in the wrong way on accident and the employee was more than rude or disrespectful. I asked for help on how to get into the line and saw that there was a small road that lead there but was told I was not allowed to to prevent people from coming in the wrong way, as if I did that on purpose. This was my first time trying to come to this location so I genuinely did not know that this was not the entrance, as the "real" entrance is not marked clearly and is also the entrance to the business next door. After telling me he could not help me get to the line without me completely leaving and having to drive SIX minutes to get back, when there was a clear way for me to get in line in 30 seconds, he told me he did not care if I did not come back because they did not need my service. Will not be returning and will be filing a complaint with the company, as there was a better way for this to be handled, especially since I was clearly confused and needed assistance, not rude customer service. read more

Stopped by Sunday with two of our cars, a sedan and a SUV and paid roughly $50 plus $10 in tips for two cars. The crew was friendly enough and hustled, but maybe a bit too much. While the outside was nice and clean, the inside of both of our cars looked like they had barely gotten vacuumed, much less wiped with any attention to detail. We have 3 dogs and while I don't expect the cars to be spotless, the back of my SUV and the trunk of our sedan weren't even touched. I spent another 10 minutes once I got home wiping out my console, removing minor trash (wrappers, receipts, etc.) in the various drawers and spaces, all which would have been gone had a vacuum come within eve shouting distance. If you need a quick clean to the outside of your car, it seems like they'll do a decent enough job. But save your money on any of the services that advertise cleaning anything in your car. My better half also noticed a tear on her backseat that she's fairly sure wasn't there before the cleaning. I can't conclusively say that this happened during this cleaning trip, but it just added an additional "let's not do that again" to a disappointing carwash trip. read more

Took much longer than expected, were understaffed. Still the employee paid great attention to detail and gave a solid detail job for reasonable price. read more

Quick and easy and almost always some type of special going on. I have nothing but good things to say about the Garner location.

Went to location and my new tire was trashed from the track at autobell. Went back to the location and they said it NORMALLY doesn't happen on the rear tire so I take this as it normally happens on the front tires but just sometimes on the back.I called to do a claim and the same manager that told me the info above denied my claim and now I'm out $220 on a new tire. I should have never went here because even if the tire wasn't damaged the car still was dirty and the recycled water they use smells like sewage. You're better off letting rain clean your car. Heads up Garner there is an awesome place opening up called Men at work car care and it's right across the road. I'll take my business there. read more

Autobell Car Wash - Don't let this happen to you. - Car Wash Near Me - Garner, North Carolina

I've been here ~8 times over a couple of years and typically get the double poly process or the manager's special for about $20-$25. This includes the works for exterior (except tire gloss) and vacuuming interior seats and carpet/mats; wiping consoles, dash, and door panels; and cleaning the interior windows. Overall, this is typically done well by a hard-working staff. Generally my only knocks are that I regularly have to remind them to clean my trunk and fully clean my windshield (they often just do a couple of circles with their rag - this is very evident under certain lighting conditions). Just make sure to look over your car before driving off and let someone know if they missed something - they're always happy to fix it for you. read more

They gave my Jeep a thorough wash inside and out. I watched the whole time they wiped it down at the end and they got everywhere I could even think of. read more

Went today for $25. No one was at the start of the car wash for about 10 minutes and then someone find showed up from inside. But there was no soap only water. read more

I like Autobell and they are typically a consistent company. The Garner location has been my favorite for the last 3 years. They staff hustles, and I rarely have to ask them to correct something when the vehicle is ready for delivery. I have to say that lately, this location has seen a slight dip in quality, but maybe that is due to the economy picking up and making it harder to find good staff who are willing to wash cars in the hot sun or freezing cold day in and day out. I'll still give them more chances to get it right, and I hope that this is a temporary change. Overall, a great company and location. I recommend the Full Svc wash, add Tire Shine, add Rain-X front windshield! 5/29/11 Went back today w/ my car and they were REALLY busy. I noticed two customers who were not happy with their service, but to his credit, the manager seemed to be handling it well and it looked like the issues were resolved in the end. I continue to notice a general decline in service here. It's the little things - since it takes a while after the car comes off the wash line to finish it up, I ended up w/ some spots inside the windows after washing. I should not have to deal with this since this is such a basic part of the overall wash experience! Also, this location usually does a good job getting any remaining brake dust off the rims (it's one reason why I go there instead of Bunky's), but today, they were a bit off. I pointed it out, they worked on it some more, but in the end it still was not the quality job that I have grown accustomed to at this location. I think some of it has to do with not enough guys working today to manage the load. It's a holiday weekend, sunny, nice, hot. Did they not think they would be busy? I'll let the 4-stars stand - for now. If this keeps up, I will reduce this location to a 3 and start looking elsewhere. read more

Autobell Car Wash - Car Wash Near Me - Garner, North Carolina

Always great service and a clean and happy car I have found that the $6.99 outside pnly wash does the trick and you save a lot of cash I vacuum next door for only $1.25 read more

I go there often but ONLY spend $6.00 on the drive through, go home, and do the rest myself. It gets really pricy after the $6 wash, then... they rush so much your car is left with water spots, a quick wipe down that is anything but thorough for the money you spend, hardly a descent job of vacuuming.... it's nowhere near worth the cost of anything more than the $6 wash. Then, you leave a tip! It gets way to pricy for the quality you would expect. If you are able, ride through and do the rest yourself to have it done the right way. This place use to be great but has it ever changed. You can expect to get about half the service that you pay for. read more

All I wanted was the interior of my car cleaned (particularly because it was raining) the cheapest price I could get was $26.99 with the Armor All. The first time I checked out my car, they missed a lot of the vaccuming. The second time they missed the side pannels. I spoke to another woman waiting for her car and she said she was waiting for them to re-vaccume as well. Autobell needs an Interior only option, especially in parts of the country where it rains all the time, and they need to do their job. $26.99 + tip is a ripoff for a botched vaccume job. read more

When customers are paying for a premium service, they should get what they are paying for--and they shouldn't have to keep telling the service provider what to do and then having to check behind him several times until the job is done correctly. But this describes my experience at Autobell in Garner today. Whew--what a tiring experience that was. read more

Great service. Clean car. Smells great. Boys went the extra mile They were kind and efficient read more

I just left here and I am very disappointed. I paid for the 28.99 interior and exterior wash. My back seat was not vacuumed, the seats had dusty foot prints (from my dog) that would have taken no effort at all to wipe off, yet they weren't. My middle console was left completely untouched. My trunk was not touched even though I was assured they would vacuum it. My weather tech mats were BARELY vacuumed. My 3 year old niece does a better job and they didn't even vacuum under the mats. the front of my car looked like it hadn't even gone through a car wash and there's a large paint chip on the roof of my car from I'm guessing the car wash itself. I have photos of all of these things and plan on posting them to google reviews as well. read more

My first time going there. Paid $40.00 for nothing. Not a good job at all! They didn't even wipe down nothing in the back seat area, dirt still on the door panel and rims. Vacuum was the only good thing about it! I won't be going there again! read more

I went there with a coupon I received in a bygo special they had going on. The first time I went they did a really good job. The second time I went and used the coupon was horrible. They didn't do a good job vacuuming my car. When I went to get in my car it was still dirty on the inside so they vacuumed it again. And I complained about that aspect. And also they didn't give me the scent in my car that I paid for which was also very disappointing and part of my window was still dirty also I just won't be visiting them again being I paid 40.00 I can go somewhere cheaper and get better treatment. So I will not be returning here they need to take there time when cleaning and drying the cars read more

This place is terrible. Their equipment scratched my bmw in multiple places and on top of that there was still bird shit on my hood. 6 large gashes ruining my paint in several spots. I called them was contacted by a scum bag manager who told me I had to drive it there so he could run an investigation. Thing was I was getting it towed to my dealership already. So longer story short now I'm going to have to take legal action against them. Do not go to them, kangaroo instant car wash does a better job at half the price. Used to get my jeep wrangler cleaned there. Thought autobell would be better for my expensive bmw. They facked up my beamer, scum bags. read more

The last 2 times I went to Autobell they have left streaks on my windshield (even after I asked that they use clean rags this time because of the last time). Today they didn't vacuum the back very well at all. I'm very disappointed & won't go back. My husband is very upset as well with the service. read more

One of the worth if not the worth car wash I have been too , every time I come I have to go over the car with them , it's hardly vacuumed , trash everywhere , always excuses for confusing the package I got with this basic, just don't go there .. wash yr car better read more

I have a Dodge Ram that is babied. It is kept in a private driveway on a separate concrete pad and under a Budge truck cover. When I do drive it, the mirrors are always pulled in after it is parked. After my last visit to Autobell, I went home and covered my truck which is when I noticed deep vertical scratches on my passenger mirror. Embedded in the scratches were a distinctive blue color, the same color of the Autobell wash components. I am a long time customer and never had any issues before but management denied my claim. I have given away my remaining gift cards and found another car wash. I wish I had read the earlier reviews. I only wish I could post pictures of my truck. read more

They got one star because I couldn't give them zero stars. There is nothing I can say remotely good about this place. They did such a bad job on my car that I eventually left, after several attempts to get them to clean this and clean that, that they missed very mad to say the least. I will never go back there again because if you get anything other than a drive through you are being ripped off. Maybe some the workers are OK but my last couple times I have only gotten the very poor, unmotivated cleaners. read more