I brought my vehicle in after an accident on the Queensway. My insurance company directed me to…read moreFix It on Youville in Orleans. I was reticent as they were affiliated with Jim Keay Ford-Lincoln and questioned the capability to fix my Toyota. They did an excellent job, looks like new. There were minor issues but all resolved within 24 hours., & that's impressive. I am very satisfied with the quality of their work, their commitment to delivering on time and their friendliness & their professionalism. Thank you Kevin & team you all did a great job.

Horrible service!!! Kept my vehicle originally for 2 weeks…read moreand didn't complete it all. I had to keep going back week after week and leaving my car in their shop so they can complete it which didn't happen until after 2.5 months. I have filed an official complaint with my insurance company and will certainly never go back to this shop. They claimed so much more damage than what was actually there. Rip off artists with a bad attitude. NEVER AGAIN!

Sent an online appointment request for the next day in the afternoon at 8pm. At 8am the next…read moremorning they called me with a 2pm appointment. They said my car would be about 2 hours..I had a call in just over an hour that it was ready! Reasonable price. Put my all season tires in bags. I didn't have any. Left my radio volume where I left it and my car seat in the right position. All little things but they made this customer happy. Very friendly staff

Long waits. Expensive. Not good service. Mechanic complains…read moreif you actually give him work to do. Feel like a 3rd rate person here. Don't go here.

This is not an effectively run business. I give it 1 star as the cleaning of my seats was not even…read moredone to a competent standard and had to be repeated. Some of issues are with the owner not knowing where his employees were, and not knowing that his shop was actually closed on Saturdays when I made an appointment, through him personally, for a Saturday appointment. Further, the main entrance to his business left me feeling like I was in a greasy used car lot. Dirty, unkempt, sparse and completely in need of a makeover. The "open" sign was flashing, the business hours sign showed the business was closed on Saturdays and a third sign read "open will be back n 15"...and all that was in place before the employee even arrived. What??!! His employee showed up late, and while I made the appointment to have my seats and floors steamed in the front and back row, I settled on just the front row because I really didn't want to be there. Once the employee arrived, he received three separate phone calls and two of them involved him arguing loudly about him not doing his job and him being upset that his boss was calling everywhere looking for him which caused family members to be concerned. I really didn't need to be aware of all that...unprofessional. Prior to getting my vehicle into the shop, he had been running a vehicle, inside the shop, for about 5 minutes, and fill the customer lounge with exhaust fumes. When he asked me to come and inspect the work, the seats weren't cleaned at all. He said he had done the best he could but shampoo can only do so much. Two things wrong with that; 1) the seats are only dirty...not stained and requiring special attention. 2) I specifically booked this appointment for my vehicle to be steam cleaned...and the employee didn't know that. And it seriously does not help the company image that the workshop area looks like it was hit by an earthquake. Seriously in need of a competent manager. In the end I had to haggle over the bill. I was quoted one price for steam cleaning all seats and floors, he shampooed the front and then had to steam them as I requested, and was only willing to knock off $10. Him not knowing his task and having to work harder is hardly my fault. $10 off...not likely. This lead to him calling the owner and engaging in another displeasing conversation. Nothing will bring me back to this business.

I'll start by saying that I don't think I have ever had such great service from an auto shop of any…read moresort than I got with Jas Auto Spa. I took my car here for some rust repair/proofing as well as a bit of cosmetic damage repair. Not only did they repair the damage better than I could have expected but the rust repair work was second to none, plus they cleaned out the interior really well. My old car feels a few years (and about 30,000 KM younger)! Not only was the work quality superb but the quality of service was also excellent. Jas, the owner is a really calm and friendly gentleman while the person who did the work, RT was really nice. He was so enthusiastic about his work, RT loves cars and loves giving them some TLC that they sometimes need. I don't think I have ever had someone show me some rust repair work with so much pride and enthusiasm! If he was that excited by my decidedly average 10 year old car, I can only imagine how excited he is about working on cars that are actually nice. The pricing was also excellent for the quality of the work he does. My girlfriend took the car in and did not feel pressured or intimidated. Jas said that as the father of three girls, he understands how some shops make women feel intimidated so he wants to make sure that everyone feels at ease when they take their vehicles to him. It's also a really nice touch that he gives opportunities to people with disabilities to work at his shop. All in all I highly recommend Jas Auto Spa!

Good service and great prices. You don't wait long to get an appointment. Staff are friendlyread more

Anne and Steve are a good team. Was very satisfied with the work that was done on a modified limo…read morethat had the water pump severely burnt. They went above my expectations both in service and pricing.

A condescending, rude and sexist man at the front desk. I went in to get a few minor repairs quoted…read morewhen I asked a few basic questions the man became really defensive and told me if I was going to be high maintenance he didn't need to bother with my business (he even did to impersonate me). He spoke to me this way in front of another customer, and it was embarrassing. I wrote them a note afterwards to tell the owner I had a negative experience, and they never responded. I guess they're ok with this behaviour or he is the owner. Anyways, I would not recommend wasting your time going there for a quote, especially if you are a woman.

I brought my vehicle in to have a dent removed and the area refinished. It looks like there was…read morenever any damage there; they really did a great job!

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

Amazing service! They did body work on my car and went above and beyond. I can't say enough about…read morethe friendly service and the quality if work. My car came back looking brand new! It can be hard to find a garage that you trust, especially when you're a woman. I find a lot of places talk down to you or try and scam you for extra money. I can't count how many times my brother would say "can you please take me with you when you go to the garage???" I am really happy that I found ACG and will definitely recommend them to anyone who needs body work done.

I was scammed by ACG collision Center. I was very disappointed. Very bad experience with this…read moregarage, he did a very poor job and I had to push him to finally still get a poor job. Once I paid the money, he became very busy, never answer my phone calls. My AC is still not working btw. Always double check his work before paying, he always say that it is done but in reality it is never done. Please be careful not to be the next scam. He ignored me when I came back with my car at his garage to get him to do the job that I have already paid for and he completely ignored me. I had to go to Gatineau to get my car repaired for half cost.

Excellent quality service. The staff were friendly and understanding. They went above and beyond to…read moreidentify and review what needed to be done and the time frame to get the repairs completed. I am very grateful for their quality of work and that the timelines were respected. I would not hesitate to recommend them for their quality and professionalism. Thank you Laura and members of the team. Madelaine

They are so slow and made me pay extra rent , and uber because they had my car to fix only one door…read morefor nearly 2 months and still Until noemw I didn't have my car and paying installments on it because its financed and my insurance covered my rental car for only 1 month and the rest i was struggling we are in the mid of winter, i have work and my kids either sick or at school so i take uber and pay alot as well. I will never tell my insurance to take my car to them again because they affected me financially and mentally as iam struggling with my kids for a whole month until now. and there excuses we are on vacation and short of stuff, vacation from November!!!!!and we are in January now.