I just went to the Vista Lab Corp at 2067 W. Vista Way in Vista and I had a lovely experience. When…read moremy name was called I went to the window of a lady named April and she was so sweet and helpful and very understanding to my plight. She has a beautiful smile and such a pleasant way about her. She put me at ease right away. Then there was Tony the blood man that draws your blood. He did what no one usually can do,find a vein the first time and not feel the needle at all. What a great way to start my 80th birthday. I hope you all get to have the same experience I did. This is my go to place. Blessings to all.

THE WORST!!! GO SOMEWHERE ELSE!!!…read more Let me start by going back over a year ago for this loser place. During my annual exam, my doctor sends over the lab work orders for routine blood work, which always includes a fasting blood test. I show up all fasted, and my orders aren't there. It happened to be when my grandchildren were visiting, so I opted to come back another time. The following year, I showed up again, fasted and ready to go. Guess what? They didn't have the orders AGAIN! I was told that I had to call my doctor's office to get the orders!! I'm paying them, but okay, I have to do the work to track down the order. I called. The receptionist confirmed that orders had been sent over three weeks before my appointment, but she had me wait while they faxed them, and she verified they went through. I guess they've been through this before. I returned to the receptionist, and she told me that she hadn't received it yet. I checked again in 5 minutes, still nothing. Again in 5 minutes, still nothing. After 20 minutes of waiting for them to get their act together, I left. I had the bloodwork done at a different lab that wasn't covered by my insurance. Another doctor gave me paperwork to take to them for some pre-op work. I made another appointment, fasted, and showed up with paper orders. I didn't pay too much attention to the orders since there was really one test that was a follow-up from an abnormal reading from the earlier test. I was given a urinalysis cup, but I didn't pay attention to the blood tests they were running because I couldn't do that. When the results came in the next day, the one test my doctor needed wasn't included. When I looked at my copy of the orders, there was never supposed to be a urinalysis. I suspect that the receptionist misread the orders and ordered the urinalysis (which was the item below the test I needed) instead of the blood test I needed. I say suspect, because I can't get hold of anyone to verify this for me (including my doctor's office). My entire surgery could be at stake here if I don't get that blood test, but I can't find out what happened. This entire operation needs to be shut down.

These guys just got bought out by Lab Corp. We used to able to get in and out in about 15-20…read moreminutes without an appointment. Now, we've been sitting here for an hour waiting. They erased all of our data from West pac so have to enter everything new. Patients with appointments are cutting in front of us because we did know you could make appointments. This place is horrible now. Just go to the regular Lab Corp instead of this place. A lot of people just left instead of waiting hours. What a shame, this used to be so good....

The woman who runs the front desk has some serious listening probs. I went in I showed her and the…read moreperson drawing me my lab order. But they SCREWED UP my last labs so they just ignored it. Everyone makes mistakes but not on a 6 TUBES of BLOOD ! Yet they didnt care. They just thought Im not a person. Im a walking blood bank. So the repeated all 6 tubes of blood and failed to complete the order I came in for ! I went ballistic. This was just a place that makes errors constantly and they didnt seem to care. I really think the front desk woman has something wrong with her. She needs help and I'm not saying that to be mean.

I take my mom to Labcorp for her bloolabs . This is a very professional atmosphere, with two…read morekiosks for easy check-ins. The lobby is clean with a large screen TV that lists who is next to be called. The Technicians are very patient with older patients regarding communication, hearing and mobility.

I gave one star because it won't let me put zero stars. This entire network of "Labs" are a joke…read more You can NOT contact them, they will take your phone message but NEVER return your phone calls. I have tried contacting EVERY Labcorp in the area and NONE of them answer or return calls. Sickening, not even up to a substandard level. Totally horrible. I have been calling just to see if they received an order for bloodwork and you can't even check. So you go there and PRAY they got it, or your reschedule. WORST LAB

Highly recommend. Quick results and easy instructions. I'm glad I found this company!…read more The whole experience exceeded my expectations. The instructions were in plain English, straightforward, and simple to follow. The results came back quickly, and I was impressed by how accurate they were. I took a similar test for a physical I had to do recently, and results of this test are the same. The hours I work are long this time of year. The convenience of getting this done without needing to schedule an appointment, or go to an office and wait in line, was great!

I did testing here. Everything was super smooth. Great customer service. Owner very responsive…read more Definitely recommend this company. Can trust their professionalism

At the end of a 37 year on and off battle for my American citizenship, my ins officer said she…read morewanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!

Jack and D. Ann at Andergene Labs provided absolutely stellar service and went above and beyond the…read morecall of duty in completing the DNA testing for my son's CRBA application.... Jack arranged for expedited delivery of the collection kit, expedited return, and expedited processing. He kept me posted every step of the way... He emailed the results to the Embassy less than 6 hours after receiving the samples back.... I got my son's passport the next morning... The consular officials couldn't believe the turnaround time. As far as I am concerned, these guys walk on water. If you need DNA testing to support your processes at an Embassy, look no further, these are the guys you want on your side. I only wish I could give them more stars because 5 isn't enough.

Zero stars for system and kiosk 5 stars for Vicki! Nedi!…read more Making appt is simple through the app but complicated for sr adults that need to communicate with a person. Huge problems with the sign in system. It didn't work yet again this visit. Didnt see my appointment even though I had it on my phone and quest tested me a reminder and I checked it via the text. But I still had to use the kiosk which refused to recognize I had an appointment. Ladies that take blood had to fuss with it and still it wouldnt work. They saw the quest text on my phone and the app showing my appointment. Yet they didn't know if they could see me because kiosk wouldn't recognize. So much stress and aggravation each and every visit all because of system mess up. Last time internet went down, time before they could only accept paper referrals. Why is it always something. The workers have so much work to do and on top of that they have to deal with the system glitches adding more work onto them. It's not fair for the workers and not fair for the patients. Some ppl there poke several times and can't get a vein but Neri and Vicki are one stick and done, efficient, personable, professional, thorough. They do their work quickly yet you still feel welcomed and well cared for. That's talent. Sandra at Vista and Jackie (I think she moved to Escondido maybe) are also excellent. They are why I jump through all the hurdles of quest nonworking systems, they are huge assets to Quest. Give them raises so you get to keep them.

I went in for a last minute blood draw without an appointment. Their online appointment schedule…read morewas full so I took a chance as a walk-in and hoped for a lucky break. I checked in using their convenient kiosk and was taken in almost immediately by a great phlebotomist named Rio. I had met her previously on an earlier draw. She was professional, friendly and got the draw on her first stick! If I need to have a blood test drawn again, I will come here without hesitation.

I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

Another all star employee experience at this location. I am always uncomfortable with blood draws,…read moreand Felicia was as friendly and caring as can be. She explained every step of the process, the when, why, and how we are doing something, and did it all with a smile. She checked in with me at every step to make sure I was comfortable.

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Closed. Number out of service. Location not found on Quest website. Lights are out. No one there…read moreduring Yelps posted hours

So when you make an appointment you are talking to people out of the country who have thick accents…read moreand I was hung up on 3 times. I booked the appointment and insurance doesn't pay for it so the woman told me she would be right back to tell me how much is owed at the time of my appt, the problem is I was on hold for 20 mins and she never came back. I called 2 more times, the first person asked 20 questions and then put me on hold and then hung up on me, then called back again and was put on hold again and it's been 10 minutes. THIS IS RIDICULOUS! Have your doctor send orders to another facility. Now I have to drive there this week to get an answer as to how much this appointment will cost. STOP sending our calls to call centers outside of the US and give jobs to people here who would do the job right - MY GOD!!!!! So I filled out all my forms on line (I'm here now) and they said they didn't get them. Another 1 star for that and my appointment was 11:00 and it 11:30 and still waiting. Go somewhere else my friends!

I didn't even step foot in this place and I can tell it's ripe with "training issues" as Reeham has…read morestated. I received a referral to SimonMed for dual shoulder MRI's with contrast. I actually had a referral somewhere else, but it was out a month and a half. My insurance called other providers before redirecting the referral, to make sure that they; 1. Provide the services needed and 2. Had availability sooner than what I had scheduled. Great. They had availability "as soon as today or tomorrow if (they) had the orders". Wait the 2 days for it to be redirected. I call (June 30th) and speak to someone who books me an appointment by LOOKING UP MY AUTHORIZATION. I am scheduled for July 11th at 10:15am. I then receive a text message on July 2nd saying that they hadn't received the order and would need to reschedule unless I got it to them. So, I call my insurance the fax it over and it is confirmed as received. I get another text message confirming my appointment and providing me with a link to fill out forms. Fast forward to July 9th. I receive another text message that says they cancelled my appointment because they don't have the order. I spend an hour and 45 minutes with my insurance on the phone as well as SimonMed on the line with my insurance. Appointment is moved to July 16th. They have the order at least... So I called SimonMed Imaging and they tell me that there's an issue with the order and that I need an MRI with contrast and without. Because they won't be able to compare. Ok... kinda makes sense. THEN...I get a text message this morning saying that they don't have my order for my appointment and that they will need to reschedule. So, I do what? I call again. I file a grievance with SimonMed Imaging. 45 minutes later. I learn that we are at an impasse. BUT I get a text with a link for forms for the appointment. Just got of the phone with Reeham (spelling?), who called me, and said that they don't do the service I need and that I will have to have my referral sent elsewhere. I ask how this happened. I was told it was a training issue. I seriously questioned that considering that between my insurance and myself, I spoke to 5 different people. This is a foundational issue. How would I even be able to trust any of their radiologists to even read the images? Sounds like a company that expanded too quickly, has a high rate of turnover and an abysmal management. Do yourself and spare yourself the headache and anger, go somewhere else. This is a laughable attempt at being a medical provider.