I just went to the Vista Lab Corp at 2067 W. Vista Way in Vista and I had a lovely experience. When…read moremy name was called I went to the window of a lady named April and she was so sweet and helpful and very understanding to my plight. She has a beautiful smile and such a pleasant way about her. She put me at ease right away. Then there was Tony the blood man that draws your blood. He did what no one usually can do,find a vein the first time and not feel the needle at all. What a great way to start my 80th birthday. I hope you all get to have the same experience I did. This is my go to place. Blessings to all.

THE WORST!!! GO SOMEWHERE ELSE!!!…read more Let me start by going back over a year ago for this loser place. During my annual exam, my doctor sends over the lab work orders for routine blood work, which always includes a fasting blood test. I show up all fasted, and my orders aren't there. It happened to be when my grandchildren were visiting, so I opted to come back another time. The following year, I showed up again, fasted and ready to go. Guess what? They didn't have the orders AGAIN! I was told that I had to call my doctor's office to get the orders!! I'm paying them, but okay, I have to do the work to track down the order. I called. The receptionist confirmed that orders had been sent over three weeks before my appointment, but she had me wait while they faxed them, and she verified they went through. I guess they've been through this before. I returned to the receptionist, and she told me that she hadn't received it yet. I checked again in 5 minutes, still nothing. Again in 5 minutes, still nothing. After 20 minutes of waiting for them to get their act together, I left. I had the bloodwork done at a different lab that wasn't covered by my insurance. Another doctor gave me paperwork to take to them for some pre-op work. I made another appointment, fasted, and showed up with paper orders. I didn't pay too much attention to the orders since there was really one test that was a follow-up from an abnormal reading from the earlier test. I was given a urinalysis cup, but I didn't pay attention to the blood tests they were running because I couldn't do that. When the results came in the next day, the one test my doctor needed wasn't included. When I looked at my copy of the orders, there was never supposed to be a urinalysis. I suspect that the receptionist misread the orders and ordered the urinalysis (which was the item below the test I needed) instead of the blood test I needed. I say suspect, because I can't get hold of anyone to verify this for me (including my doctor's office). My entire surgery could be at stake here if I don't get that blood test, but I can't find out what happened. This entire operation needs to be shut down.

At the end of a 37 year on and off battle for my American citizenship, my ins officer said she…read morewanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!

Jack and D. Ann at Andergene Labs provided absolutely stellar service and went above and beyond the…read morecall of duty in completing the DNA testing for my son's CRBA application.... Jack arranged for expedited delivery of the collection kit, expedited return, and expedited processing. He kept me posted every step of the way... He emailed the results to the Embassy less than 6 hours after receiving the samples back.... I got my son's passport the next morning... The consular officials couldn't believe the turnaround time. As far as I am concerned, these guys walk on water. If you need DNA testing to support your processes at an Embassy, look no further, these are the guys you want on your side. I only wish I could give them more stars because 5 isn't enough.

I went in for a last minute blood draw without an appointment. Their online appointment schedule…read morewas full so I took a chance as a walk-in and hoped for a lucky break. I checked in using their convenient kiosk and was taken in almost immediately by a great phlebotomist named Rio. I had met her previously on an earlier draw. She was professional, friendly and got the draw on her first stick! If I need to have a blood test drawn again, I will come here without hesitation.

Update: Yesterday experience:…read moreParking spaces are truly too tight. Seeing ppl struggle getting out of their car, hitting car next to them. I have to put my hand between my car door and the next car and spoosh my hand squeezing to get out. If you've gone, you know the struggle. One worker said it's ridiculous, this is for medical and there's no space to get out of your vehicle, and where is the handicap spaces?! Parking lot needs an overhaul! I agree! The kiosks need a table next to it. Patients are expected to get in their purse and get items out but no place to put their items. I see ppl putting their stuff in the floor and under their chin and it falls and it's a mess. Just a simple table hugged up to the kiosks would be so helpful. I miss them having a service desk, workers are so overworked. Their focus needs to be patients but they sadly have to do admin stuff and insurance stuff etc. That's not what they went to school for, they went to school to take blood etc. So frustrating seeing them overworked and overwhelmed with patient over load and paper work and insurance and it's truly asking too much of workers. So many businesses are doing this. That's why there's way too much turnover in workers. I rarely get the same worker and I go every 6 months for blood work. That said. The workers are great! Had all new workers which can make a patient nervous especially since my veins are a hard stick and my son is autistic and fears needles. They did wonderfully. It's so sad how much they are pushed and how much that's expected of them. It's frustrating and needs to change. Workers will burn out FAST like this. Having waiting room full and no breath time. I see appts sign up are 10 mins apart. That's wild! Goodness at least 15 mins because you get traffic jams if there's not cushion time. Or when you get a patient who has fears or a child with fears that takes more time. It causes back up and aggravated waiting customers. Which is why the poor ratings. Workers are great. Just overwhelmed. That's quest fault. Not the workers. They treat their patients great. In and out. Boom. So quest is who gets the no stars. The workers get 5 stars.

These guys just got bought out by Lab Corp. We used to able to get in and out in about 15-20…read moreminutes without an appointment. Now, we've been sitting here for an hour waiting. They erased all of our data from West pac so have to enter everything new. Patients with appointments are cutting in front of us because we did know you could make appointments. This place is horrible now. Just go to the regular Lab Corp instead of this place. A lot of people just left instead of waiting hours. What a shame, this used to be so good....

The woman who runs the front desk has some serious listening probs. I went in I showed her and the…read moreperson drawing me my lab order. But they SCREWED UP my last labs so they just ignored it. Everyone makes mistakes but not on a 6 TUBES of BLOOD ! Yet they didnt care. They just thought Im not a person. Im a walking blood bank. So the repeated all 6 tubes of blood and failed to complete the order I came in for ! I went ballistic. This was just a place that makes errors constantly and they didnt seem to care. I really think the front desk woman has something wrong with her. She needs help and I'm not saying that to be mean.

So I can't say enough good things about my primary care team. The nurses and Dr. Lee are doing a…read moregood job with my care plan. Dr. Lee listens then he incorporates what I've said and "together" we develop next steps.

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

Another all star employee experience at this location. I am always uncomfortable with blood draws,…read moreand Felicia was as friendly and caring as can be. She explained every step of the process, the when, why, and how we are doing something, and did it all with a smile. She checked in with me at every step to make sure I was comfortable.

I can't Even begin to describe the delightful experience I had here for a pre employment physical,…read morefinger prints and tb test total center time was below 30 minutes and everyone encountered were beyond professional, nice and helpful! I was so hesitant and prepared for a 3+ hour wait time like other centers like concentra and they are nothing like concentra! So quick , efficient and amazing! 10/10 would recommend! Thanks everyone for all you do!

Will let everyone go before you, regardless of order…read more checked in. Better off going somewhere else. Wait time has been over an hour to piss in a cup.

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

I love this place! So welcoming and comfortable. And I love that I can bring people with me since…read moreCovid restrictions are still going on for most places. They offered snacks both times we went. When I declined the first time due to morning sickness, they offered me a brand new bottle of medicine to try. Just amazing and thoughtful people.

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On Tuesday, September 10, 2024, I had a scheduled appointment to take a Mammogram test at this…read morefacility. My appointment was at 11:50 a. m. and my check in time is at 11:30 a. m. When I walked inside the front entrance door, there was a medical receptionist sitting at her desk. She asked me to fill out this 2 page intake paperwork and then return it back to her as soon as possible. There were about 6 women already in the lobby waiting room for their Mammogram appointments. Then finally my name was called by Karen this Mammogram Technician. Karen told me to walk towards their imaging room and then she told me I need to remove my tee shirt and my bra but I can wear this gown to cover up my chest area. Then Karen said to me to walk towards their imaging machine and she told me to press my chest against the wide plated area and to also take my hands and grab this 2 bars separately on each side. After I did these things, then Karen told me she is going to use this device to flatten my breast area but she didn't make it too tight and Karen was kind enough to ask me if I was feeling uncomfortable and if this plate she used to tighten up my breast area was too tight for me? I told Karen No and I am okay. I remember these 2 other Mammography places were I had taken a Mammogram from in my previous years were not very good like Kaiser and True Care. Karen told me that she has been working in the Radiology Imaging Department as a Mammogram Technician for 30 years and she enjoys encouraging women to take their annual Mammogram Test. I said I remember when my Mammograms used to be every 2 years. Because Last year, when I took my Mammogram Test from this True Care Mobile Van, my results turned up negative and with great results. Karen said the reason that doctors have changed this method to every year is because sometimes it shows up on the Mammogram Test that some of these women are diagnosed with Breast Cancer even though last year their test was fine. The medical receptionist also asked me for the phone number of my previous Mammogram Test in order for her to call at True Care and ask them to send my report and the CD over to their imaging department, so their doctor can compare the breast images from last year to this year to see if anything has changed. I said to Karen that is a good idea! Karen was very gentle with me during this Mammography Testing procedure. I thanked Karent for her kindness towards me their new patient. Karen said that she always wants their patient to feel comfortable and not in pain. Karen treated me with respect during the whole Mammogram Testing process. I had a really good experience here at this facility and I will definitely come back next year for my Mammogram Test.

Wait times for an appointment are horrendous. My screening mammo was July 31, 2024. They initially…read morescheduled the diagnostic mammo on September 29, I had to call several times just to get that appt. I kept calling to get any earlier appt. They were patting themselves on the back when they got me in on August 29. Still a month to wait. Next my biopsy was initially scheduled on Sept 26. I managed to get a Sept 18 appt. The tech commented on how quickly they got me in. The biopsy was absolutely horrid experience. They gave me a pamphlet to prepare me after the screening mammo. I have breast cancer. On Sept 24, when the surgeon's office called to schedule an appt is when I was informed of the diagnosis. I changed medical groups effective 10/1/24. I will never set foot in that facility again.