At the end of a 37 year on and off battle for my American citizenship, my ins officer said she…read morewanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!

Jack and D. Ann at Andergene Labs provided absolutely stellar service and went above and beyond the…read morecall of duty in completing the DNA testing for my son's CRBA application.... Jack arranged for expedited delivery of the collection kit, expedited return, and expedited processing. He kept me posted every step of the way... He emailed the results to the Embassy less than 6 hours after receiving the samples back.... I got my son's passport the next morning... The consular officials couldn't believe the turnaround time. As far as I am concerned, these guys walk on water. If you need DNA testing to support your processes at an Embassy, look no further, these are the guys you want on your side. I only wish I could give them more stars because 5 isn't enough.

Zero stars for system and kiosk 5 stars for Vicki! Nedi!…read more Making appt is simple through the app but complicated for sr adults that need to communicate with a person. Huge problems with the sign in system. It didn't work yet again this visit. Didnt see my appointment even though I had it on my phone and quest tested me a reminder and I checked it via the text. But I still had to use the kiosk which refused to recognize I had an appointment. Ladies that take blood had to fuss with it and still it wouldnt work. They saw the quest text on my phone and the app showing my appointment. Yet they didn't know if they could see me because kiosk wouldn't recognize. So much stress and aggravation each and every visit all because of system mess up. Last time internet went down, time before they could only accept paper referrals. Why is it always something. The workers have so much work to do and on top of that they have to deal with the system glitches adding more work onto them. It's not fair for the workers and not fair for the patients. Some ppl there poke several times and can't get a vein but Neri and Vicki are one stick and done, efficient, personable, professional, thorough. They do their work quickly yet you still feel welcomed and well cared for. That's talent. Sandra at Vista and Jackie (I think she moved to Escondido maybe) are also excellent. They are why I jump through all the hurdles of quest nonworking systems, they are huge assets to Quest. Give them raises so you get to keep them.

I went in for a last minute blood draw without an appointment. Their online appointment schedule…read morewas full so I took a chance as a walk-in and hoped for a lucky break. I checked in using their convenient kiosk and was taken in almost immediately by a great phlebotomist named Rio. I had met her previously on an earlier draw. She was professional, friendly and got the draw on her first stick! If I need to have a blood test drawn again, I will come here without hesitation.

These guys just got bought out by Lab Corp. We used to able to get in and out in about 15-20…read moreminutes without an appointment. Now, we've been sitting here for an hour waiting. They erased all of our data from West pac so have to enter everything new. Patients with appointments are cutting in front of us because we did know you could make appointments. This place is horrible now. Just go to the regular Lab Corp instead of this place. A lot of people just left instead of waiting hours. What a shame, this used to be so good....

The woman who runs the front desk has some serious listening probs. I went in I showed her and the…read moreperson drawing me my lab order. But they SCREWED UP my last labs so they just ignored it. Everyone makes mistakes but not on a 6 TUBES of BLOOD ! Yet they didnt care. They just thought Im not a person. Im a walking blood bank. So the repeated all 6 tubes of blood and failed to complete the order I came in for ! I went ballistic. This was just a place that makes errors constantly and they didnt seem to care. I really think the front desk woman has something wrong with her. She needs help and I'm not saying that to be mean.

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

Dr TIU PRIMARY CARE the best . Listens professional . I've was recommended by relative former…read moreMarine he was correct VA has great Doctor .

I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

Another all star employee experience at this location. I am always uncomfortable with blood draws,…read moreand Felicia was as friendly and caring as can be. She explained every step of the process, the when, why, and how we are doing something, and did it all with a smile. She checked in with me at every step to make sure I was comfortable.

I can't Even begin to describe the delightful experience I had here for a pre employment physical,…read morefinger prints and tb test total center time was below 30 minutes and everyone encountered were beyond professional, nice and helpful! I was so hesitant and prepared for a 3+ hour wait time like other centers like concentra and they are nothing like concentra! So quick , efficient and amazing! 10/10 would recommend! Thanks everyone for all you do!

Will let everyone go before you, regardless of order…read more checked in. Better off going somewhere else. Wait time has been over an hour to piss in a cup.

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

I love this place! So welcoming and comfortable. And I love that I can bring people with me since…read moreCovid restrictions are still going on for most places. They offered snacks both times we went. When I declined the first time due to morning sickness, they offered me a brand new bottle of medicine to try. Just amazing and thoughtful people.

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