Trying to get another vehicle and trade in my vehicle. They use to deal with customer and come down on their price. But I was told they don't do that anymore. Also in the past if they had to honor the price they listed on their internet sight and if sales person quoted you the same price they had to honor that. but I guess that is not true anymore either. the price list and quoted on a vehicle was about $2000. less than when I went to look at it. I questioned it and was told they found some issues that needed fixed so that increased the price. This was at Automax in Del City. so watch out if you go there. This is after going out there 3 times from Bethany to Del City stood up 2 times by a salesman that set the appointment to meet with me. The lady that greeted me the 2nd time it happened told me it was his scheduled day off. She was helpful to show me what they had. Today was the last straw. The vehicle I have was bought there last September and developed a problem with the seatbelt light for the passenger seat 2 weeks after I bought it. Cause it was a used car I was out of luck. read more

I checked out the Elantra's online and was really excited about the "internet price". The MSRP said $20,000 and the internet price was $12,304.00. So I drive up from Moore to check it out and get the skinny on this killer deal. FIRST OFF, THERE IS NO KILLER DEAL, IT'S A TOTAL SCAM. IF YOU QUALIFY FOR ALL THE REBATES. THE REBATES ARE.. DISASTER RELIEF VICTIM, COLLEGE GRAD IN THE LAST 2 YEARS AND ABOUT 5 OTHER REBATES THAT NO ONE WILL QUALIFY FOR! I asked for the bottom line... how MUCH IS THIS CAR?? The bottom line was $18,400.00 a far cry from $12,304.00. The stock number is 15572 on the one I was looking at.. Looks like I will buy a Nissan. read more

Buyer beware! I bought a vehicle from AutoMax Del City, OK Hyundai dealership. MAY 2, 2022. I purchased 4 year warranty and engine for life warranty. It was a wrecked vehicle but the told me it has a clean title and it was never wrecked. The Airbags won't work. Radiator is busted, fuel pump is broken. I tried to return it, have it fixed at the dealership and the warranty wont cover because it was wrecked. The truck should have been totaled. I gave them the chance to do the right thing. Liars and thieves. read more

I wish we had a better experience here. Unfortunately, this dealership, from the management to our salesman was dishonest and uncommunicative. Over Labor Day weekend, we made an appointment to see a vehicle, but the original key was locked in the sales department. We decided to go ahead and purchase the vehicle because it was what we were looking for. Because of the key situation, we were given a lower price by our salesman. However, when we went in to finance and sign papers they had added in extra costs and even charged us for a key. It took several rounds, but we finally got back down to the original price they told us. No apologies about trying to sneak in extra costs that we hadn't agreed upon. We were assured by our salesman Chris, and by his manager, Ryan, and by the man financing our deal that the original key would be sent to us. Unfortunately, I have been calling for the past 2 months to get the key sent, and no one returns my calls or can seem to give a straight answer about sending the key. My husband finally called today and talked with Tyler, who basically told him since we didn't have them write it out in our sales agreement they won't honor their word and send the key. This dealership has treated my phone calls rudely, misogynistically, and with a sense of dishonesty that is hard to believe. If you are looking for a place you can trust to treat you fairly, shop elsewhere! read more

I have read a lot of negative review from this dealership but had to experience it for myself. It was all true and more from previous review. I've found 2019 RAM 2500 on line listed at $59,980. When I show up, they told me that the price is $69,980 due to the 'bells and whistles' come with the truck. I mention all the 'bells and whistles' was listed in the descriptions but why the $10K different. He changes his price but when they come back with negotiation, it was back to $69,980. I pointed out several time but nothing. I am guessing that they hope I don't catch it. Throughout all my years of buying cars, I have never seen a 'BAIT AND SWITCHED' like this before, and I thought this practice was illegal. This is the most dishonest, shiesty and lamest dealership that I have ever come across. I am amazed that they are still in business. If anyone thinking buying a car from here, fair warning RUN!!! read more

Kazam was great. I would recommend Automax to anyone. I was scared to get a new car but they made it a pleasant experience.

I don't mind the customer service but I told the manager I was on my way from Lawton to come see the car that has been available for the past month and by the time I got here I was told that it was already sold. Why didn't the manager say that over the phone before I got here. read more

Awesome help, Eric has dealt with me each time and have had an easy experience there, my last car in shawnee through joe cooper ford was a nightmare so this is a relief to actual get done what needs done. read more

Needed to buy a car for my 16-year-old. We aren't made of money, so we had to buy used. Automax made the car buying experience frustrating and stressful. They would not negotiate on price, refused to fix safety issues on the car (hood latch was broken and hood would fly up at anything over 45 mph), and pressured us to buy immediately "because they have other buyers". Waited over 30 days for the title because they sold is a car to which they did not have a clear title. This further stressed us out because the paper (temporary) tag expires 30 days after purchase, and we could not get a permanent tag until we had the title. The state of Oklahoma penalizes the car owner if they do not tag the car before the paper tag expires -- lots of stress on this issue. Then, the car Automax Del City sold us left my 16-year-old kid STRANDED -- not once, but TWICE -- all within the first month of ownership! The first "stranding" was a simple flat tire. Not a big deal in itself, but there was no jack or lug wrench in the car!!! My kid had a spare tire, but no way to change the tire, leaving him stranded on the highway with cars flying past at 65+ mph! The second "stranding" was much more serious. The car was driving at about 60 mph when the car stopped moving. The engine would run fine, but the car would not go... After being stranded in the country for over an hour, we had to have the car towed 31 miles to a local dealership. Turned out to be a bad transmission, which DOUBLED THE PRICE OF THE CAR. I am certain Automax Hyundai knew the car had transmission problems. After talking with the transmission experts at Aamco, any reputable car dealer would have known the car had transmission problems -- all the signs were there. (We are not car experts, so we didn't know what to look for and made a mistake in trusting Automax Hyundai.) I would not recommend Automax Hyundai to anyone. Steer clear of these stereotypical (disreputable) used car salespeople! read more

Our second new Tucson bought at AutoMax! We feel confident we got the best deal on a great vehicle! And great service! Angel really knows his stuff! read more

They do not own up to mistakes and the service manager can be very rude if called on it. My daughter bought a brand new car with 4 year warranty. She was told she could do her maintenance services at the AutoMax in our town. When she had them done, they made her pay for them. They said they weren't connected. When she called and asked to be reimburse, they basically said too bad so sad. She reminded them that they told her in front of her dad that she could and that the salesman even went and confirmed that she could, their response was oh well next time bring it here. read more

The staff here are always nice. I recently referred a friend because I've always been treated so well. He called me yesterday and sure enough AutoMax didn't let me down. I will gladly continue to refer anyone I know to AutoMax knowing that they'll get treated with respect and will have a great experience. read more

Automax - Your remodel looks fantastic! - Car Dealers Near Me - Del City, Oklahoma

See all

I've been a repeat customer with Automax Hyundai at Del City. Repeat customers are well taken care of. Reggie sold me both of my cars. Also, be sure to take advantage of your military/veteran/retiree discount. Even if someone else is financing the car for you, and they're a veteran/military/retiree, be sure to ask about the discount. If you're upgrading to a new Hyundai from your old one, you also get a preferred customer discount. For an Elantra, I got $1000 discount in addition to my trade-in. As always, the service center's customer service is absolutely top notch. I've never had a problem with any of the staff. They will always suggest the best maintenance needs for your car, but it is ultimately your decision. And if, for example, they recommend three maintenance needs and you can only afford one that day, ask them which is the absolute priority, and they'll let you know. I once was in a situation where I had to pay part of my maintenance bill on a credit card and the other from my debit card, and they were nice about that and let me do it. I wouldn't abuse that privilege, but they will work with you. Very nice people. Of course, at the end of the day, they are salesmen so don't be surprised if a nice cheerful lady greets you in the waiting room while you're getting your car fixed and prints out information showing your eligibility for an upgrade to a new car. I smiled politely and said, "We'll see." But it seemed to work because a couple weeks later, I ended up buying a new car anyway. LOL. All the staff here are absolutely great. The ones who really get to know you ask how you're doing, your family. When you've been with them long enough, they remember you well. And you remember them, too. When their staff leaves, you ask, "Hey, whatever happened to so-and-so?" You kind of miss them when they're gone because you're so used to seeing them. The experience is definitely worthwhile. If you're thinking about buying a Hyundai, Automax Del City is the way to go. read more

I would not buy a car from these guys. We found a car online that they had posted for $14,960 on www.automaxhyundai.net. So we called them to verify the car was there, then drove down there to look at the car. When we got inside I told them I would take the car at the listed price of $14,960. He made us stand there for about 10-15 minutes which was very strange. When he finally got back he told me the cost of the car was $16,960 plus the Proc/Doc Fee of $599.00 for a total of $17,559.00. They told me the listed price on their website was marked down $2000 and that money could only be used if you had a trade in. That was not listed on their website, and I was not told that on the phone or on the test drive. So the technical term for that is called bait and switch. They get you in the door then switch the deal. These guys are crooks and very dishonest. There are a lot of places in town to buy a car and I would recommend staying away from these crooks. read more

Me and my wife bought a used 2015 Dodge Journey SE from them back in 2017. We initially we told that we were approved and we were given an option between a 2015 Chevy Traverse or the Journey. Then we were told that we weren't approved for the Traverse and our only option was the Journey. We were told that we got approved for low APR of around 12-13%, we sign for the car, drive it off of the lot. Then we get a call 2-3 days later saying that we weren't approved and had to come back and sign papers and now the damn APR jumped to almost 21% and our monthly payments for the car went from $390-$465. They made felt as if we are obligated to resign because we already drove the car off of the lot and sign the papers previously. My wife was pissed because she didn't want that car at all. The Dealership manager or Owner came into the office and stated that if we pay on the car for 2 years we could come back and they would work with us getting into a brand new car. 2 years pass and me and my wife have been patiently waiting for the new Palisade to come out. We set ourselves up to be notified once it has hit the dealership for us to test drive and buy. We got a letter in the mail that we could come to any Hyundai dealer and test drive and also received a $50 gift card. Well we called AutoMax and set a date and time for us to come by. We went and test drove the Limited which was all they had on the lot and after running our damn credit again and paying on the Dodge Journey for 2 years they still wouldn't work with us not only that they never gave us our $50 gift card that we were promised. I regret buying a car from them, because now we are so upside down no one will work with us with using it as a trade in or even refinancing it. Imagine having a 2015 Dodge Journey SE with no features, no sunroof, 4 cylinder, no nothing and with over 80k miles and still owing a little under $16k and paying close to $500 a month on. You would be pissed off wouldn't you? Thanks a lot AutoMax because your deals aren't automatic, and you have made my car buying experience tragic. I will never allow a dealership to run my credit ever again and nor will I ever buy a car from you all. Sincerely, from your pissed off customer Kendrell. read more

I felt that the service department was just trying to milk me for money. I have to pay 90 dollars for the release of my car because the service department couldn't find out what was wrong with it without potentially charging me for a repair they admitted I may not need. read more

After looking for and getting an estimate for my used car on their website, I had a several follow up calls from the dealer making sure that I knew there was a used car manager prepared to meet me and making sure I would show up at a particular time. cool, looking forward to it, let's talk. I was there at that time, and the person to meet me was not there and no used car manager was there. I was shuffled to other people who basically told me that anything I had been told online was crap. Then the "manager" told his minion that was working with me to offer me $1,000 for my older Jeep in super shape that Blue books for about 9k. Rude folks, but they gave me a nice bottle of water while I waited read more

Pushy salesmen and bad customer service. Was told we were approved with no money down, then were told we needed a co-signer. Got a co-signer, signed the paperwork and were told that they would overnight the papers to the co-signer and that we could take the car home once they received the paperwork. Two days passed and my co-signer still had not received the paperwork. Went back and asked the finance manager Abe if he had sent the paperwork and he said that he was off so he didn't know if it had been sent. I told him to give me the documents and that I would personally take the papers to TEXAS for them to sign. Drove 11 hours round trip just to have the docs signed and to take them back the next day just to be told that we needed to have a down payment. I told them i was done and walked out. Very shady dealership. Went down the street after walking out to ORR Nissan east, got approved and didn't even need a co-signer! read more

Quite a lousy customer experience so far! A week after the purchase, I am still waiting on them to fulfill their obligation to send the second key and documents after it goes through their Service department. A couple of other things: 1. Trying to contact their Finance department to figure out how I can set payments has not helped. Nobody has got back yet. It is as if they want me to miss a payment and then charge me for it. 2. They didn't provide the carpets for the driver and passenger at the time of sale and on reminding Khaled, my "friendly" salesperson, I've been asked to travel 200 miles back to get it. 3. The links on automated email asking for feedback doesn't work. 4. The "friendly" customer care reps are trained to lie straight up on trying to get to someone who can help - The person I talked to has left for the day, his manager is with a customer in less than a second of asking and to ask for their manager means putting one on hold. Quite something, isn't it!!! read more

After some confusion, Monique Nelson came to my rescue, she had sold me a Sonata in November 2011, Rick is a very good manager, but Monique is the best! I enjoy my fully loaded Elantra Coupe very much!! Monika. read more

This dealership is not female friendly. They let their salesman Angel talk very rudely on FB to my daughter after she bought a car from another Automax dealer. I contacted the Mgr and he called my daughter to tell her that he had to take 20 minutes out of his day to call her. He 'almost" apologized for his Salesman's unprofessionalism.. My family will never stop foot on this lot again. She did get a beautiful car from Automax of Norman and they were great. PLEASE DO YOURSELF A FAVOR AND READ THE REVIEWS FOR AUTOMAX DEL CITY BEFORE YOU BUY FROM THEM. read more

Called to inquire about a truck on their website that had no photos, but matched the description of what I was looking for. Asked them to text me some photos. The sales guy said he would grab the keys and send me photos asap. Never heard back from him. Called again the next day with the same request. Woman told me she couldn't get photos of the truck as it was "at the detail shop" and not on the lot, but they had some photos of it from when it got traded in. They were being really shady about when I could come see the truck. I asked for a carfax. From the carfax I could tell that they'd had possession of the truck for about 6 months and put over 5,000 miles on it. When I called this out and asked if someone had been using this as their personal vehicle, the sales lady told me that, yes, the CFO has been driving it. Hence why they couldn't really tell me when the car would be available to look at. Is this a big deal? Nope, not really. But from a quick 5 minute conversation, already caught them in a lie. After looking the other reviews, I'm not surprised. If they're so willing to lie about something this small and insignificant, what else are they going to be dishonest about? No thanks, I'll look elsewhere. Not a good way to start out a business deal. read more

I will start by saying I live in OK but work out of state over 8hrs away. I purchased a vehicle with Automax Del city, had wonderful customer service when I went in. When I purchased the vehicle on Saturday 6/11, my sales person Cody and the Manager Tony told me my vehicle was on the way and was to be delivered that afternoon/evening and I would be able to pick up my new vehicle Monday 6/13. No problem. Well Monday comes, I call, and I get told it should be delivered that night and would be able to pick it up Tuesday. Tuesday I called and they said it was still not there but should be there the 16th or 17th, so I had to fly back to work. I come back on the 18th and I call to check on the status and a new manager Bill answers the phone and is very rude and sounds annoyed that I have called again to check on the status of my vehicle after they have moved the date of arrival around more than 4 times and states. It is now 6/20 and I still have no information on when my vehicle is arriving and do not have a vehicle to get me back to go work. Very poor customer service, rude when checking for updates, and they are not delivering on what they told me when purchasing the vehicle. read more

Was looking for a low end car. Called and spoke to Allan (internet sales manager) about some I saw online. Was told they were there and available, . Also assured they would not be selling them if they were not mechanically sound, because they had a reputation to uphold. Got there (30 min. drive) and was told one had major mechanical issues, another had check engine light, not sure if it was a major or minor issue. (Allen was not there, not sure of salesman's name).Third had been sent to a buy here/pay here dealer because of major issues. Asked if they had anything else in that range. Showed me a car with bald tires, trashed on the inside including a part of the driver side armrest missing and torn. Asked about the price, and it was double what I had informed them I was able to spend. Total wasted trip full of lies, apparently just to get me on the lot. Apparently low end customers are not their cup of tea. read more

Great dealership whether buying a car or having service performed. I trust Automax read more

Cut a deal and once I got the call to settle up on price, I was told they missed priced it and needed another $1000. Found an exact truck a lot cheaper. I would not recommend! read more

Let me start by saying I absolutely love the car I got here. With that being said, the customer service is atrocious. They're great until you get 80% done with paper work and notice extensive hail damage (it was dirty when we test drove it and they cleaned it while we finished up). They promised to fix the chipped windshield and the hail damage at no added cost, so we finished the paper work and bought the car. I had to call up there every single day for an entire month trying to get my car in. Eventually I just told them I was dropping it off on Monday at 9. It then took them 2 weeks longer than they said it would be, and again, I had to call up there over a dozen times to get any kind of update. Didn't offer me a car to drive in the mean time and when it was finally time to pick up, they threw the keys at my dad and said "car is outside". Reggie was our salesman and Cos was his partner who tossed the keys at us. Truly terrible customer service. I understand sales, I was in sales for part of my career and I understand their salary is dependent on the number of sales they make. What I also understand is the power and value of repeat customers and word-of-mouth advertising. My parents bought a 2022 Jeep Grand Cherokee two weeks later and it could've been from them but the experience here was that terrible. I would not recommend them to anyone ever. read more

I would leave this dealership no stars if I could. They have the worst customer service I have ever experienced. To be in the business of making money and selling cars-- they sure didn't want my business. I called in trying to get the price of a car on Monday. I spoke with 6 or 7 people through-out the week and not 1 person took me seriously. I even tried to put the car on hold (WITH $500) but they simply transferred me to 4 different people and STILL WOULDN'T TAKE MY MONEY. No one even gave me a straight answer on the price of the car until the evening before I was about to make a 2 hour drive to the lot. THE PRICES THEY ADVERTISE ONLINE ARE NOT TRUE. Dealing with them was a waste of time. Save yourself the trouble and go somewhere else. read more

I suggest giving these guys a try.....1hour and 35 minutes from driving up to trade to driving away...and 3 days later got a 2 point decrease in interest. Rates......did l say i was in bankruptcy court in January...and that this was the SECOND car loan i obtained.. ? Best car buying experience read more

This was THE WORST car buying experience ever! The salesman held my trade in key and title, wouldn't let me leave until he had forced a rental car on me, then threatened and harassed me by phone and text. After reporting the incident to management-I never heard back from them. No resolution. I will never go back here! read more

My fiancé's sister purchased a car from automax Hyundai close to where she lives. She got the car with a co signer, then say she needs a different co signer after the sale and she's been making payments on it with no trouble at all. I volunteer to help so she can keep her car and signing the paperwork seems next to impossible. I don't see how they have my information prior and can't sign so I can take care of my business. I'd like to know who was the person who sold her the car with the people she had to co sign. This smells bad. read more

Great service dept. Quick and efficent!

Friendly and quick! Bought my car from them last August and plan on servicing it there for all future needs.

Bought a car from here used and it looked great and we were promised another car key remote but we never got it smh also we found a large dent underneath the right side of the car but were told nothing could be done because we had already signed the papers and to make things worse after months of having the car when we have popped a tire we go to check the back trunk and lo and behold there is no spare. This place is too shady. read more

you guys. buying a car is basically the most anxiety-ridden thing out there. you've got to haggle and keep your poker face. you have to feel bad for how "little" you're willing to spend. and in the end, you wind up feeling as if you've been had. if you don't want to feel ANY of those things, go to automax. ask for lilian. she's the sweetest, kindest soul with a pleasant energy. and she sold me my very first brand-new car! i had shopped around and been to half a dozen or more dealerships, and automax has -- by far -- the best experience i've encountered. she worked hard for my business, got me a killer deal based on my specifics, and she even fed me popcorn and coffee while i was there. not to mention, now i have a beautiful, reliable car that i love. huzzah! read more

DO NOT BUY FROM THESE GUYS! You cannot trust them. I bought a sonata and not even a month after, the engine blew up on me while I was driving on the highway. After weeks of trying to talk to someone, I finally got through for them to say they wouldn't help me. $5k down the drain. I will never buy a Hyundai ever again thanks to them. They don't care about their customers after you give them your money. They're not a real business, they just want your money. You better hope the car you buy is in perfect condition because they won't help at all if anythings broken. read more

I've come here EVERY TIME and they remember everytime. They service guys always take the time out to explain everything. Great service and location read more

The sales team was easy to work with. No hassles with Reggie.

I got in quickly for an oil change. It took a total of an hour which isn't too bad, I suppose, seeing as they're working on other vehicles too. They brought me my cabin air filter to show me it's dirty condition and asked if I wanted it replaced before doing so on their own liberty. I appreciated that. Costs are reasonable seeing as they are certified to deal with Hyundais specifically so I can trust them with my car's care. read more

I like working on my car, but there are some things outside my comfort zone. When I have one of those, I call Steve or Scott at AutoMax. They hooked me up for quick service and I was very happy with the end result. I also needed tires and they had some good deals going and I'm extremely happy with the Nexen tires they put on. I guess my only complaint would be I would like to see more package deals, or, if you get multiple services, they could combine it into some type of package deal, you know, to save a few bucks. But the service was excellent and the car runs great! read more