Excellent Service, Superior Staff and Good Value as Usual!…read moreWe first went to Roy Hendricks when we moved to the area in 2016 because they were top rated on Yelp, it was a better experience and value than anywhere else we have gone in multiple states, and this still holds true today! Since then, we have brought all our family cars to Hendrick's many times and have always been very satisfied with their friendly and knowledgeable staff, good value, and their speedy repairs (their turn around repair times, even for large jobs, put dealers to shame).

I've been taking my personal cars to Roy for over 20 years. He is as honest & knowledgeable as…read morethey come. His waiting area is clean and customer friendly. His staff is professional, courteous and family friendly. I have NEVER had a bad experience with Roy's shop. You can make an appointment, he also has a night drop service and you always get a call about what is needed and the cost. They are not the type of shop that will charge you for things you don't need. I've trusted him with my cars for 20+ years and he's never disappointed. Why go anywhere else??

TLDR: I really liked the people and the service. I recommend!…read more To start, I was able to make an appointment within a week of calling. They were very friendly and made sure to get all the details of my vehicle to ensure they would have the necessary parts and oil. I asked if there was somewhere I could sit and work while I waited and was told yes. I arrived a tad earlier than my appointment (like 15 minutes). Upon arrival there was only 1 parking spot available, luckily I drive a small car and could fit into the space. Unsure where I would've gone if that wasn't the case. They took my vehicle back right away and checked me in. I sat in the lounge area. They have a fridge with complimentary bottled water, a coffee machine, a couch and couple of chairs and a tv. There was a smaller more private space that was next to this area with a rocking chair and space for kids to play. Nothing fancy but the Wi-Fi worked great for my VPN. They also have pictures and info about each of the employees. This is a nice touch and helped me know who was helping me. I received a text when they completed service and it gave me a link. At the link was a picture of my car and then the report of everything. I mean everything. For the tires it gave me each tires pressure along with a picture of each tire's tread. Picture of the engine. Picture of the fluids and how it compares to what it should look like. A full report with visual confirmation of everything. Very much appreciated. At checkout they explained everything they did and saw. Also explained their comprehensive rewards program that I enrolled in. Fair pricing. Overall I felt respected and that they were fair. They care about customer service and taking care of the vehicle. I will definitely be back.

I've been bringing my VW here for years, and I can't recommend this shop enough. The staff is…read morealways courteous, professional, honest, and reliable. The shop itself is clean and comfortable, which makes a big difference if you ever need to wait. What I appreciate most is the detailed inspection report they provide, clearly outlining what's urgent, what's in good shape, and what to keep an eye on. It helps me stay on top of maintenance without feeling pressured into unnecessary repairs. I bring my car in every year for inspections and regular maintenance. While I've had a few costly repairs over the years, I've also had plenty of visits where everything checked out just fine--which tells me they're not just trying to upsell services. I truly trust their guidance. My car now has over 170,000 miles on it, and I believe a big reason it's still running strong is because of the care and advice I've received from this team. Highly recommend!

I've had the Moyers team work on my cars for over 10 years. They have provided consistent excellent…read moreservice from the time I walked in. Mr. Moyers was recently able to point me in the direction of getting a new engine in my Hyundai Santa Fe when the diagnostic code showed a problem that was related to a manufacturer recall (this led to the Hyundai dealership taking care of everything on their end). That saved me so much money and I'll never forget the honesty and integrity I've experienced with working with the Moyers auto experts. I had them upgrade my AC system with a new compressor this month and it's working like a dream. Highly recommend them above any others!

I went to Moyers Automotive for my annual inspection and was very impressed with their service. I…read morewill definitely be going back for future car service.

These garages must be under alot of regulations. I had three problems and fixed them. They found…read more6 more after I took it back.. one was brand new shocks They installed last year.

Taylor's is a great place. They only do what needs to be repaired. A well run place. Prices are…read morereasonable

Every time I come here someone tries to upsell me on something different. Every. Single. Time.read more

DO NOT COME HERE FOR A TIRE ROTATION. We took our SUV in…read moreyesterday for a simple tire rotation prior to our cross-country drive from VA to California. I am writing this review from the Buc-ee's in Sevierville, TN, where a good Samaritan notified us that our back left tire was wobbling severely and looked like it was about fall off. Every single lugnut on the back left tire was loose and could be turned by fingers alone. These morons failed to torque the lugnuts down. This could've been disastrous. The incompetence is frankly astounding. You literally had ONE JOB and you failed miserably.

Came with quotes and fix a major issue wa unable to fix the exhaust issue but fixed my radiator…read morehose that was a.plus. very good young mechanic.

Accepted my appointment request time and I took off work to be here on time and he never showed. I…read moresent messages asking if he was still coming and I've still not received a response as to why or even a cancellation.

The customer service at front desk misleads my friend into believing she was getting similar tires…read moreoffered by Costco. The rates were lower but eventually she learnt she was mislead by the agent making her believe she was getting similar quality but she was cheated by having lower grade Firestone tire which was not even offered by Costco. She felt so bad taken for a ride by the front desk agent who sounded so promising. Another sad story with Firestone dealers.

For the 2nd time, we waited an hour and a half for them to fix my car and they NEVER touched it! Do…read moreNOT take your car here - they SUCK!!