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    Automotive Specialists

    3.7 (3 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Automotive Specialists

    Oil changes

    Routine automotive maintenance

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    4 years ago

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    9 years ago

    Called for oil change estimate and lady got flustered and could not answet me so I just hung up. Not going there!

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    11 years ago

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    Pearl City Auto Works

    Pearl City Auto Works

    4.7
    (137 reviews)

    Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

    First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

    Pearlridge Fender & Body

    Pearlridge Fender & Body

    4.6
    (87 reviews)

    Had passenger side of my car repaired and painted. Parts took awhile but I was updated from time to…read moretime. They did a great job!! My car looks great!! I tell people it had a "face lift". They were not cheap but they take pride in their work and i appreciated it!!

    ​I had two separate claims done here, and while things seemed okay at first, the actual pickup and…read morefinal handling of my car turned into a complete mess. ​Their communication at the end was terrible. I got a text and a phone call explicitly saying my car was ready for pickup. Because they told me it was done, I went ahead and returned my rental car to Enterprise. When I showed up at the shop, my car wasn't ready. It was still being worked on, had plastic on top of it, and I could see employees actively making fixes to it. They told me I had to come back in 20 minutes. If I didn't have a ride with me, I would have been completely stranded because I already turned in my rental. It's incredibly unprofessional to tell a customer their vehicle is ready when workers are literally still at the car making adjustments. ​When I returned 20 mins later, the careless garage work only got worse from there. Right after I signed the paperwork and turned my car on to leave, my dashboard lit up with errors, locking my traction control and tire pressure safety lights on. When I immediately brought it up to their mechanic(I believe his name was Arnold), he told me that they had put air in my tires, that they were all good, and I can go drive off. He claimed my two tire sensors were just suddenly "faulty" and that I needed to go get them checked somewhere else, completely refusing to help me with the issue. ​Honda didn't have an immediate appointment available when I called them the same day I picked up the car, so I took the next closest one. Also on that same day, I checked my tire pressures myself and found that every single tire was overinflated by a massive 6 PSI over the factory limit. I had to let the extra air back out to the correct level myself, but the dashboard lights stayed locked on. I had to pay Honda $270 out of pocket just to have them manually reset the software and clear the code. ​To top it all off, when my insurance company called the shop to confirm what happened, the shop actually lied to them and claimed my dashboard lights were already on before they ever worked on the car. That is a flat-out lie to cover their own tracks, especially since their mechanic explicitly discussed the sensors and the air they added right at pickup. Thankfully, my insurance company saw through it, took my side, and reimbursed me for the dealer fee anyway. ​Pearlridge Fender & Body is disorganized with pickup times, their garage work is careless, they refuse to help when they mess up your vehicle, and they lie to insurance companies to avoid accountability. Save yourself the headache and go somewhere else.

    Automotive Specialists - autopartssupplies - Updated August 2026

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