I am an out of towner and needed my windshield replaced before I head back to Washington. They fit…read moreme into their schedule were prompt and very professional. The price was right also as my insurance did not cover it but it was still more affordable than any place in town.

I had to replace my window due to my car being broken into. Defender helped make an unfortunate…read moresituation into a great experience. They came to my place of employment to replace it and it looks brand new. Rob was awesome he called ahead to tell me he was on his way, he was kind and professional and the glass was all cleaned up. From the schedulers to the easy payment at the end, it was all perfect. Highly recommend

Great value!! Great service!! Outstanding work!! Bought a used Pilot with a few dings and a sizable…read moredent in the door.. a few hours with Mark and the AMC crew and it looks like a new car!! u

From the owner: AMC Customs is dedicated to providing the highest quality services in paintless Dent repair, Suntek…read moreClear Protective Film, Ceramic Pro & IGL on the Market.

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

Mary from the Mentor store repaired a chip in my windshield that had started to crack. I got same…read moreday service at my office in Mayfield Heights, and Mary couldn't have been nicer to work with. I can't even tell where the chip was. Worth every penny!

Safelite performed the chip repair on my windshield in under 15 minutes while I waited. They worked…read morewith my insurance company. So I actually had zero dollars out of pocket.

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.

Very prompt and professional installation of my front windshield. Dwayne explained everything to me…read moreand he got the job done in about an hour. Highly recommend this location for auto glass repair/replace. Thank you Dwayne!

I am a field service technician on forklifts. I travel all over the state on a daily basis, from…read morecustomer site, to customer site. My service van is the key to my success and day to day operations. I contracted with Safelite to replace my windshield due to large cracks spanning across it. They were supposed to come to my shop in Amherst to complete the work. This company will not schedule for a set time, rather a window of time, mine specifically being from 2pm-5pm... That's fine, I'll just pretty much write off my entire billable afternoon to wait at the shop for them to show up. Early in the morning the day of the scheduled installation. I received a call from their service tech advising me that he was "super busy" and wanted to know if I could reschedule for the morning. I told him that I could not, I am already working at a customer in Cleveland and I will need to stick with the scheduled time frame. The tech sounded agitated and told me he would just then have to "roll with the punches and make it work". I called him back about 20 min later and offered him the location of my next customer in Cleveland and advised him he could do the install on their site while I worked. He refused and said later today is what he will do, still with an aggravated tone. I end my billable day at 1:00pm and drive back to my Amherst shop to wait for the tech and do other tasks while I wait. I called the tech at 2pm to advise I was at my location and was told to be patient. Fast forward to 4pm, the tech calls to advise me that he has miraculously found a scratch in the windshield slated to be installed in my van. I was told there wouldn't be a replacement available until Monday and I would have to reschedule for the same time window on Monday. I'm sorry, but I don't believe a word of it. If it was that easy to inspect my windshield prior to arrival then it should have been done in the morning when he loaded it into his van. The techs desire to reschedule in the morning and subsequent aggravated tone tells me this was his excuse to get out of doing the work as scheduled. Contracting this repair with Safelite has now costed me lost billable hours and I am left with no choice but to reschedule. I cannot and will not do business with a company that is going to cause me such great loss of billable time. I do NOT recommend Safelite for any commercial account. We have over 150 vans fleet wide and have had numerous scheduling and reliability issues with this company. I will be scheduling with a different provider, not Safelite.

Jimmy Z Custom Tinting is the best. Truly professional--I called and explained what I needed, and…read morethey got me in immediately. My 2026 Model X now has all its windows perfectly tinted.

Awesome guy he's done my tints for more than 20 years. Excellent service excellent jobs.read more

This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.