My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

This place is great have taken my cars there over last 2…read moreyears. They are very reasonable in price . The whole staff is very friendly and upfront about what cost are . Would recommend

they always treat me like my business matters and always treat me with respect and very…read moreprofessional.

Great communication, great service! Would definitely recommend and have been here a few times. They…read morenever disappoint

My neighbor recommended Pro Automotive and I am very happy that he did. Jimmy and the crew are…read moregreat. They worked with me on price options and did a great job on the actual work. Other shops gave me a firm price on the specific work that I wanted done for my Volkswagen, but Jimmy took the time to figure out options for me.

Do not trust this place whatsoever. Took my car here for a few noises to be diagnosed. One was…read morerepaired but had an issue with the noise still existing. They refused that anything was wrong but let slip that they put my car back on the lift and "did something". Received a recommended service list, had my upper control arm replaced since that was stated to be making the noise, well after being replaced the noise is still there. They lie to customers and take advantage of those who are ignorant to car maintenance. AVOID THIS PLACE AT ALL COSTS. Not worth the money for what they do.

You rarely run into a mechanic like Mike Lee. He's a throwback from the past in that he's a…read moremechanic that cares about his customers and is willing to spend the time to discuss your questions and issues with your car. He's extremely knowledgable about Porsches. They are very reasonable in what they charge but more important their knowledge is priceless. I haven't found more than 2 or 3 automobile repair places in over 60 years that I would give 5 stars to, but MK certainly deserves it. Don't go anywhere else.

Drove buy this place hundreds of times growing up and when my Ram truck had some issues I thought I…read morewould try to give some business to a local company. I am very glad I took the chance! They got my truck in to the shop in a few days and quickly diagnosed and fixed my exhaust issues as well as some other service issues. While the fix turned out to be relativley quick (and cheap) I appreacted their fair and honest treatment and look forward to working with them again in the future!

I have been a loyal customer for about a decade and I recommend Jerry at Premier Auto to everyone…read more Our family has brought him a variety of vehicles with various issues over the years and we always leave 100% satisfied. Jerry does an excellent job with all aspects of his business! You will not be disappointed if you are looking for a mechanic you can trust.

This is my second time using Premier Auto and I cannot express with more enthusiasm how wonderful…read morethis location is. Several months ago my brakes went on my car, suddenly and badly, and they fit me in first thing in the morning and had my brakes repaired quickly. This time it was a radiator that blew out in the bottom. He diagnosed, quoted, and repaired it all within a matter of hours. The service is amazing and the staff is incredibly friendly nd helpful. I had to leave my car for a few days while waiting on my paycheck and he was happy to do so without charging me any manner of holding fee. Wonderful location and a business I will continue using for all my maintenance needs.

Took my Mercedes GLC300 there to have new brakes and rotors installed after getting gouged by the…read morelocal dealership. While there, I had them do an oil change, tire rotation and alignment and still walked out saving around $700 from what the dealership quoted me for just the brakes and rotors. Great service and friendly staff! Already recommended a friend to take their vehicle there. Scott

This is a long review but I advise you to read it before going here…read more If I could rate 0 stars I would. I had brought my 2011 BMW 335i there for a problem with the engine stalling, and that was the only thing; that I wanted fixed. They had called me about 3-4 days after I dropped it off, saying it had issues with the brakes, that were new but the service light was never reset. They kept trying to tell me that they needed to be replaced but I refused service, which, telling me doesn't seem very honest. But that's not the point of my review. My car had a problem with the fuel rail pressure sensor, and I told them that was the only thing I wanted to be replaced as it was the only thing making my engine stall, they still did over 4k worth of work, after I had told them only to do one thing. Then after I had picked my car up from them when it was "ready to go" the engine blew. I made it 5 minutes down the road before the engine went after the service. This is the confusing part. They had told me there was metal in the engine oil when I left the shop with my car. BUT when I originally dropped it off and they took the oil pan off there was no metal in the oil. They didn't seem to care whatsoever that my engine had gone after they worked on it. They basically said it's not our fault, and go F yourself. Explain how metal ended up in the engine after service, doesn't make any sense whatsoever. DO NOT GO HERE!! Thanks, Galati I am now left with no car because of you. UPDATE: After returning my car to carvana, they had pulled the engine apart and determined that the engine oil hadn't been primed before starting the engine. I cannot even fathom the fact this business had told me it was not their fault, when in fact, their unprofessional; supposed ASE certified mechanics could not perform the correct procedure to make sure my engine did not fail. This is completely outrageous, and unexceptable. Do better galati, train your mechanics better, you are advertised as foreign car repair, and if you don't know how to work on them properly, then maybe it's time to stop. This is completely unfair to myself and even carvana. As i said before, do not go here. They charge dealership prices so it would save time just to go to the dealer.

Another phenomenal experience with Weber not only did they take great care of my car and get it…read moreback to me by the next day, they all explained every single thing they were doing so that I could understand it. And they also told me what repairs needed to be prioritized and which ones could wait. I'll never take my car anywhere else

Over priced!! To replace my one part they asked for 2,400 and refused to used the parts I bought…read more Took my car to another dealership and it only cost me 800 even if they didn't use my part at the new place it would have been 1200. So Webers shouldn't be your first choice to get your car fixed unless money isn't that important to you.

I dropped my car off at the North Olmsted location, for an oil change; a free tire rotation and…read morealignment check. They never asked what level of oil change I preferred so I assumed they would do the cheaper one; but when i got there they charged me $90 for "the best" oil change without even asking. I guess next time I will make sure to let them know which one i can afford. Then they tell ya that ya really need break fluid changed and the coolant changed too. Almost had me at $300 today! Not happy.

I have been servicing my vehicle here for at least 9 years with oil changes and tire rotations and…read moreanything else they could think to sell you. Today it took them 3 hrs to do a SCHEDULED oil change and tire rotation and to in stall 8 lug nuts for $165. I didn't look but the 8 lug nuts must be gold for $125. I will never return for any type of service. If you go there for an oil change just plan on wasting a couple hours. I hope you made your money on me Conrad's because that will be the last! Service has got so much worse...

This place is hands down the BEST! Josh and his team are incredibly knowledgeable, honest, and…read moregenuinely care about their customers. As a woman, I really appreciate having an auto shop I can trust--they take the time to explain everything, never try to upsell or price gouge, and are always upfront, even when it's not the news you want to hear. They do amazing work, try their best to fit you in on short notice, and truly have your back. If you're looking for a trustworthy shop with great people who know what they're doing, look no further. I can't recommend them enough!

I just want to give a massive shoutout to store manager Josh. I came in with my Kia Forte having…read morepurchased a daylight/fog light and needed it replaced. Since I was in the area I figured I'd give them a shot having called other stores It turns out the bulb I had was the incorrect part, and Josh had an extra piece necessary which he offered to replace for free. This allowed me to return the original product and also not pay for labor. I offered Josh money in exchange for his kind act but he politely declined. This gives me a little bit of faith in the ones in corporate America these days. If I need anything done in the future I will highly and strongly consider returning.