Literally the best service ever. I felt very safe and very listened to. Towing and repairs were quick and reasonably priced. I really appreciated the transparency and care throughout all of my interactions! read more

had my truck towed there and there was NO brake issues and now there's a big crack and the brake fluid just floods out. when I asked them why the brake light was on they said all they did was put it on a flatbed. costing me $300+ dollars to fix this mistake they made!! read more

Vaughn's Auto Repair - Auto Repair Near Me - South Amherst, Ohio

Broke brakeline on back axel as confirmed by VERY reputable mechanic, called and was literally laughed at by some hillbilly. No wonder they can't crack 4 stars on yelp. Terrible​ read more

Vaughn's Auto Repair - Cracked brakeline on back axel improper placement of tow hook - Auto Repair Near Me - South Amherst, Ohio

My kids and their large family were driving cross country on I 80 and in Elyria, the Ford van transmission blew up. Vaughn's came with 2 wreckers, one for the van and another to take everyone to a hotel for the night. Vaughn's totally handled the transmission warranty work; Vaughn's arranged for the parts and the install- all under warranty. This could have been a real disaster, and instead, it turned into an amazing experience handled by true professionals that totally get it! G-d Bless Dave Vaughn and Vaugh's Auto Repair. Thank you from The Entire Menchel Family. read more

I was stuck on the turnpike and even though they aren't authorized to help motorists there, Vaughn's went out of their way to make phone calls to make sure I got the assistance I needed. That level of kindness to a stranger,knowing they wouldn't get any financial gain from helping me shows what a good and honest place this is to read more

We wanted to take the time to thank Vaughn's towing. I cannot say enough about the respect and compassion we received in a very difficult situation. My son was in a motorcycle accident this last weekend and he survived with significant injuries. My first call to this company was filled with encouragement and prayers for my sons recovery. A wonderful lady took my calls (several times) and explained the details of the bill (of-course sticker shock) with such commiseration. Finally able to retrieve the bike, the men at this shop went over and above. Not only did they have the bike ready to be moved, they used their flat bed and manpower to place it in my truck then strap it down for safe travel. God bless you and yours... A quote from Danny... "Dress for the slide, not the ride". Thank you for that and for all you did to help my son. Thank you very much!!! From Crawford - Basquin family. read more

Vaughn's Auto Repair - Much appreciated Thank You - Auto Repair Near Me - South Amherst, Ohio

Recommended by a family friend and has since serviced our Pontiac Grand Am, Saturn Ion and an older Ford Truck. Never had to go back for a repeat issue. The estimates are more than fair. We just bought a NIssan and I'm sure they'll be taking care of our newest addition as well. read more

Dave Vaughn Jr. I want to say thank you to Vaughn's Auto for the Great service the other night, I was in a situation and needed a tow, little did I know that night that I would not only get a tow but I would also be greeted by a Gentleman named Dave Vaughn Jr. He was not only a great serviceman and got my car out of a very tight spot but was also Kind , Professional and last but not least , he became a friendly voice and an understanding kind man. He certainly went over and above the call of duty just being a terrific Guy. I will always refer Friends and family and even complete strangers to Vaughns Auto for all their auto needs! Thank you again Dave JR!! Blue Monte Carlo Carolyn Swiger read more

Awesome towing business. The woman on the call was very nice and caring. They were not able to help up because they were busy with one driver. But they made sure, they got us the help we needed for late night 24 hour towing. read more

They charged us for things we felt were never done. They said "do you want the car back, or don't you." When I called it a scam, they threw me out, threatening to call the police if I didn't leave. They said they would only deal with my wife. When she came out, I asked her why she had such a strange look on her face. She said that she felt violated, but if we didn't pay, they would charge us even more for overnight storage. I will NEVER let those people anywhere near one of my cars ever again. read more

This business recently "rescued" our car after an accident and charged me a ridiculous fee for it's later retrieval. My 21 year old daughter was in a snowy road related, single car accident about three miles from our home (and mechanic). When she called, we gave her instructions to wait for us to use AAA to have the vehicle towed for free to our mechanic. In the meantime a sheriff's deputy arrived on the scene and called in a tow company on his own. That company was Vaughn's. Both the deputy and the driver from Vaughn's pressured my daughter to go along with this, providing assurances that insurance would cover the cost, and it would be "no problem" to have the car moved later. No one asked whether we had collision or a towing rider on our insurance (we do not since it is an old car). I think the police officer was trying to be helpful by expediting the towing, and he was very kind to my daughter and gave her a lift home. But the car was not blocking the road, and my daughter knew the home owners and was warm, so I question the urgency. When we called Vaughn's the next day to arrange for the car to be moved they quoted us a price of over $613 and we had to pay in cash. They close their gate at 5 p.m. and are not open weekends, and were set to continue to charge another $25 a day to "store" the vehicle on an open field so I hustled to arrange to have it moved right away. They also charge $125 if you want access "after hours," even though they advertise themselves as a 24 hour towing service. When I inquired as to why they charge so much I was given a list of expensive charges that included a $275 tow (for about 5 miles), a $175 "recovery" to get the car "off the tree."  It says exactly that on my invoice, and the driver confirmed this in person.  I checked with my daughter and she told me she was not "on" the tree but the corner of the car came to rest "against" the tree and the tree was not in the way of the tow. I have also seen pictures of the accident, and been to the accident site to look at the direction of the tracks and I can confirm that the several inch diameter tree is not snapped off, nor was it in the way for extraction.  Speaking later with others in the automotive business, I can confirm they consider this BS. Vaughn's also wanted $75 for a "clean-up" but my daughter told me that she saw the police officer pick up a little plastic, and when we went back later we picked up more ourselves. The home owners also told me that they moved back the railroad tie back in place themselves. The Vaughn's driver confirmed with the person at his reception there was in fact no "clean-up."  So they dropped that charge. There remained a $50 fee for "storage" for the approximately 30 hours it was on their lot for a single overnight. It came to $500 plus tax. Cash. When I told them I wasn't using insurance to pay the women at their window rounded the charge down to $500 even.I asked if these fees were typical in our area (they are not - I checked) and they assured me that they were, and that their cash policy was about people putting stops on checks. I can understand why. When the AAA driver arrived he told that people are often an hour in Vaughn's office (I assume arguing). The Vaughn's driver had further tried to discourage me from removing our vehicle, offering to waive the weekend storage fee and assuring me the car was a wreck. My mechanic was spitting mad when he heard this and told me that Vaughn's has a terrible reputation, and called their tow prices "legalized theft." Perhaps the effort to convince me the car was a wreck was an attempt at a second scam to get me to sign over the title?  I have contacted the local Sheriff's office and intend to file further complaints with the Better Business Bureau. Please don't get involved with Vaughn's Auto Repair in Amherst, Ohio. read more

A friend and i had wreck two snow mobiles one was in the ditch the ski was broke and the other outside of the ditch as well ski broken about 20ft from the road. Literally hooked a winch to both and pulled them right on the truck. Next morning went to go get them from the location on rt58 and the bill total was $1100. Not to mention they were only there for about 5hrs so there was no storage fees. But $1100 to drag two sleds onto a flat bed. Couldn't believe it but i had no choice otherwise the price will keep going up charging daily cost per sled. I've heard of other people getting towed less than a mile and them charging $200+ and insurance refusing to pay towing fees because they can't believe it themselves. I would never recommend this company! I would recommend his son though from D and A he actually has fair prices! read more

The best prices in towing and reasonable prices on vehicle repairs. Top notch people very knowledgeable and quick service these guys are the best. read more

Recently I was in Oberlin Oh. for lunch and a cup of coffee. When I was leaving I stopped at an Antique Shop. The parking was very limited, and had cars parked for shopping, which left no place for me. So I drove into the side yard which was grass, and I got stuck. I could not move, my front wheels went down into the mud. I was horrified at what I had just done. I was from out of town, more than 2 Hrs. from home. I knew no one there. I called the police, and they called Vaughn's Auto Repair & 24 Hr. Towing. The police officer I spoke to said, Vaughn's is highly recommended and that they use their services. Shortly after we hung up, Dave Vaughn arrived to help me. He knew I was upset and immediately reassured me everything will be OK. He was such a gentleman, very kind, very compassionate, understanding, and very professional. He very carefully looked at the position of my vehicle, and with great care pulled me out of the mud. I had never done anything like this before. I could not thank him enough nor could I truly express how grateful and appreciative I was for the kindness and generosity he showed me. Thank you, Thank you, Thank you!!! read more