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Critz Buick

5.0 (1 review)

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7 years ago

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AutoNation Hyundai Savannah

AutoNation Hyundai Savannah

(22 reviews)

I was on my way home from St Mary's Ga and the dashboard lights lit up and told me that the oil was…read morelow and service engine light came on. I was on I95 and googled the closest Hyundai dealership. AutoNation Hyundai Savannah came up and I proceeded there. I was greeted by a friendly manager Ashley who proceeded to get the team together to determine the issue with the car. Amazing team!! I was on the road again within an hour. Everyone was kind and courteous. I wish they were closer because I would definitely use them as our "home" dealership.

So, I got a certified pre-owned Hyundai Santa Fe . The tire went flat the first week. I took it in…read moreto auto nation Savannah and they charged me to patch it after 6 hours .When I got the car back, the rear interior parking assist said "obstructed". I attempted to take it in the next week for a warranty repair. The gentleman at the counter talked as though this was "Are you able to leave it with me? It's going to take at least 72 hours or more because they had a car ahead of you and the technician will need to diagnose the problem and recommend a repair". Fearing that I will be out of a car for a week, I chose to bring it back two weeks later. I returned two weeks later, on a off day, and they stated "oh no, we should have this done today". I handed over the keys and left. After lunch I got a text message saying I needed $1400 service on a car that I had only one month. I chose only to have the sensor replaced at $860. I asked why it wasn't covered under my bumper to bumper warranty. He stated that it was because "of impact or collision". The next week I took my car to Mavis in Savannah to get the "suggested", by auto nation, front end alignment. The technician took my car back and put it up on the rack to align. He then called me back to show me it was already aligned and didn't need the alignment. So, fast forward to today. We are on vacation on our way home. The car now has a low tire pressure warning on the tire that Auto Nation patched. I would advise you to avoid Auto Nation Hyundai at all cost.

Critz BMW - Wire disconnected and hanging after pickup

Critz BMW

(78 reviews)

I had an outstanding experience with Critz BMW and couldn't be more impressed with their level of…read moreservice. From start to finish, everything was efficient, professional, and incredibly customer-focused. Joe, my service advisor, was friendly, knowledgeable, and made the entire process seamless. I was especially impressed that he was able to quickly assess what my car needed just by accessing information from my key fob--such a smart and convenient use of technology. While I waited, I received a video via text from the mechanic who inspected my car. He walked me through everything underneath--showing that my tires and brake pads were in great condition and pointing out any areas of concern. That level of transparency and communication was a fantastic touch and really built trust. When it turned out that some additional (and necessary) work wouldn't be completed the same day, they even arranged an Uber for me to get home. Throughout the entire process, I received timely text updates explaining what the car needed, the costs involved, and the progress being made. I picked up my car the next day without any hassle. After dealing with a few disappointing experiences at independent mechanics in Savannah, this was truly refreshing. The professionalism, communication, and customer care at Critz BMW set a new standard for me. I will absolutely be a returning customer.

I bought a car from here one year ago and they failed to tell me about a cracked windshield which I…read moretold them about approximately 2 weeks after buying the car. Not to mention they gave me a dirty car so I couldnt tell there was a crack. When I asked if they can repair it they said there was never a crack in it and it was my doing. They also never mentioned a tire that has been plugged in; which I had to get a whole new tire because most places wont do two plug ins on one vehicle. Now Ive been turned down 3 times from them where they told me this was all my fault so I never called about my new pre collision malfunction hazard light that started showing up 6 months after buying the car until 30 days after my dealer warranty expired. So they won't help me with that. In total my new car which is supposed to be a reliable toyota camry has been nothing but a headache. In one year I've had about 2k dollars in damage, and I dont even know how much this pre caulsion malfunction is going to cost. They wont work with you, don't go!

Critz Buick - car_dealers - Updated June 2026

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