Disappointing. I paid for the monthly service which is good pricing; however, after the wash, you have to either return to have it washed again, clean the inside/outside glass to remove missed areas including the smudge they smear all over the inside of the windows, which becomes highly visible driving into direct sunlight, or wash the dirt off missed exterior areas of vehicle body. The armor-all they use to blacken tires and black molding appears to be watered down and or runny. After application, the next day, the dressing has ran off onto the body of my truck. It looks terrible. Have spoke to the supervisor and they say they aren't supposed to use towels inside that have been used outside, but you can watch multiple vehicles and see this occurring. Discussed my dissatisfaction with the office manager...person who is behind the desk inside on most days, and she simply didn't care about my feedback. She simply asked if I wanted to cancel, rather than trying to improve their service and use my feedback constructively to improve the quality of their work. Needless to say, I will be canceling and moving down the street to Corwood's Carwash. read more

Great value for the price! Took my car in for the first time today was in an out in less than 30 mins and it was busy at the time of drop off. I got a monthly unlimited pass for $60. The exterior was very clean when they were done. The fragrance is a little bit strong when you first get in to your car, and they do miss some things like the cracks where dust and crumbs accumulate. But expected for the prices read more

BEWARE! This place caused damage to my car and the owner refused not only listen but acknowledge the damage, but he was extremely rude, disrespectful and a complete a** hat when i spoke with him. He won't take accountability or even consider paying for the damage. He's scum. You don't want to give him your business. He's messed with the wrong woman. He thinks i won't take action, but he's so wrong. I've already reported several business organizations that monitor how businesses are run and how they treat their customers. If you have an issue with this dude. Here's his contact info: Yon cruz (510) 584-7373 read more

They do a decent job but the cashier won't give you change back when you pay and has an attitude if you ask for your change.

Do not come here. The short and ugly: - They put a gash in my dashboard - They wasted my time, saying that they'd "research" a guy who could fix it - They never called me back after the 8 times I called them - They never took accountability - It's a mediocre wash job at a moderate price (not worth the value) - I left a frustrated customer, with less time on my hands, a gouge in my dashboard, and a spotty car wash job. NOT WORTH IT. The long and uglier: I came here on July 3 after a friend suggested the place. My Yelp friends were trying to warn me that this was not a place to go, but the friend was insistent that it was great value. Off the bat, I purchased a three-package car wash at $83.85. My car was washed and vacuumed, but when I got it back there was this weird white residue on my dashboard. I tried hand wiping in, and it felt very sticky and tacky. There was two gashes left in the dashboard plus a divet carved out of it. One of the cleaning guys tried to come over and resolve it, but the gash was clearly still there. I went to speak to the manager, Eric, and he punted me like a hot potato to Yoan, the regional manager. Still, he took down my name, phone number, and car make and model. I tried escalating by calling Yoan, and he asked me to come in on July 5 (on my vacation day). I arrived at the Dublin location, and he checked out my car. He couldn't fathom what could possibly make a scratch on that car. "This has never happened. We use the safest products." So, I hazard a guess. Maybe someone switched cleaning materials. Maybe someone dropped a cleaning cloth on the ground, picked up a pebble, and kept wiping. He said that they only use the softest microfiber towels and that anything I guessed could not be the case. He said Autopia has insurance for these kinds of things. He asked to first talk to his guy in Walnut Creek to see if this guy could repair it. "Call me back on Monday (July 8)." So I did. And left a voicemail. Then I called back again a week later. "My guy can't fix it, and he says it might be a defect with your car. I really don't see how we were the ones that put the gash in your car." I countered that I it wasn't my job to figure out what might have happened to my car. I told him that I took my car there, it got messed up in their care, and that they should fix it. "Well let me check out another guy." Four weeks, several unanswered calls later, and I'm here writing this Yelp review. Yoan clearly ghosted me faster than a Tinder profile. The bottom line is that they are careless with your car. If they mess it up, they will give you the run around, waste your time, and never take accountability. They will never reach back out to you. Even if they hadn't gouged my car, it's clear that the car wash is merely mediocre. I'm working with my credit card company to get the car washes refunded. Do NOT take your car here. They do NOT deserve your business. They are careless and only care about the money, not the value or service. read more

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Worst car wash in the area + shady employees. I usually go to Palace Shine but the line was around the corner so I ended up here as a last resort. I used to come here years ago, but had too many bad experiences. Come to find out they don't accept Apple Pay (I didn't bring a credit card and most places these days accept mobile payment). The charming lady at the register (sarcasm) told me to go to the ATM across the street at 7-Eleven. The problem is that the ATM requires a physical card so I was stuck. I went back and tried to explain to her and she assured me that the ATM does in fact work with mobile devices. So I go back across the street and the manager at 7-Eleven tells me I need a physical debit card (big surprise). Back to Autopia - since the lady at the register was not helping one bit, I went to the area where I checked the car in. I asked a young man by the name of ****** if there was another way that I could pay and he told me I could pay him through Zelle pay, and he would pay on my behalf. The thing is, he was apparently not expecting me to tell the lady at the register that I paid him and thought I would just drive off with my car as if I didn't pay (and he pockets the money), but I did tell her that I paid ****** and it turned into a big fiasco where a manager got involved. I finally got out of there, but I will never go back and I cannot recommend this place to anyone, especially given the fact that the car was not half as clean as Palace Shine at a more expensive price. read more

$41 for a car wash and a $20 tip, and the inside of my car was done so poorly I had to go back over it myself with a vacuum and wipes. Hand prints left on the outside of my car. read more

Worst car cleaning I've ever had. My wife doesn't believe that I even took the car in. I am not sure how they can get away charging money for their service. I would have been better off having my 3 year old son clean the car. read more

Used to be a tremendous value but price has gone way up and they are a victim of their own success. Long line to get a wash and the drying process is not as thorough as my local carwash. Doubt I will return as there are better quicker options. Extra * for friendly staff. read more

I brought my car here and it wasn't even clean when I left. Inside my car (door and floor mats) was still wet from something. Doesn't look like they vacuumed or wiped down the seats. My trunk still had a bunch of dirt. I was curious why my car was done so fast and now I know why. Thank god I didn't have cash to tip these guys. read more

Paid for the most expensive package. Fast service, outside of car was cleaned well. Inside was barely cleaned. Dust in the vents, center console, doesn't look like it was vacuumed. I will not be coming back. read more

I spent 46.95 to clean my car, not worth it. After still have some leaves under the front chair . Easy to see it .

I keep saying that my car deserves better. The people of Dublin deserve better. I was one of those that signed up for a monthly plan because everyone in our circle goes to Autopia and they appear busy every time you drive by Dublin Blvd. After a few months, I decided to cancel because the quality is extremely sub par. There's always something that they missed on my car after every car wash. I think the breaking point was when they called and said my car was ready and the two front windows were down. I asked one of the workers to wipe off the water residue when I rolled up my window, he was clearly annoyed as if it was my fault for rolling up the window. It's not just him. The guy that checks you in, the woman behind the booth collecting money, and 80% of the workers all have attitude. We deserve better. They clearly don't read Yelp reviews to improve which is unfortunate. Off I go to search for a better option. read more

I spent $90 plus tip for a car wash and extra interior attention. When I got back in my car, the layer of dust was gone but now every surface was covered with oil. It was literally like they had sprayed massage oil on every interior surface, including the pedals- my feet were slipping as I was driving. I've spent an hour wiping the oil off the dash, walls, pedals, every non porous surface. Not to mention, whatever the oil was, it smelled awful and overpowering. I had to open my windows just to be able to breathe, so now of course they have streaks. The smell is still there even though it's been out in my driveway with all the doors open. That was not a good experience. read more

Friendly service. Seems that they are fully staffed. Therefore there is never too much of a wait. The membership options are great for those of us that like to keep our cars clean read more

We use this car wash regularly as the price is decent. However, make sure you empty your car of valuables. Two cell phone cables were removed last week from my minivan and I am unable to retrieve them back. read more

I have the monthly plan which is well worth it. If I want to get my car washed every week or ever other week it's worth the value. They do a great job and the team is very thorough. read more

We got a pass for 3 car cleaning but apparently when we tried to get the third cleaning they mentioned we were maxed out, we were so surprised and asked them when was the card used they mentioned 31st December. We were not even around. It felt like exploitation just because we didn't use the card within a year. Went back again almost after a year , overall average service. They left dirty spots in the car and we had to request them to clean those areas again. Overall not so satisfied with the amount they charge per cleaning . read more

Autopia - Car Wash Near Me - Dublin, California

They really barely even wipe down the inside of your car. I got my car cleaned, had to ask them in person to wipe my doors down because there was sticky shit and crumbs left behind, even after I pointed these things out there are STILL so many missed spots. I mean seriously, they dont even try to get anything off. I took a baby wipe and got all that remaining residue off easily, just shows how little effort they put into cleaning your car. Wont be back again. very lazy, sloppy work. Heres my receipt showing date and time of my cleaning and photos with date/time mark to show same day not even 15 minutes later my car is left dirty. Bad work and bad effort in cleaning when I paid $35+ read more

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If I could give this place -10 star, I would!!! Last year I brought my girlfriend's car to get washed and cleaned. The associate told me I should get the monthly membership since I would get my money's worth, and so I did. A couple of month's later (barely using the card) I saw a weird charge on my account and thought nothing of it. Four months later I noticed the same recurring charge for mobile services I've never heard of. After some serious thinking, researching, and matching of dates of events I recalled that this was the only place I had given my card to and the suspicious charges happened not long after. I went back to try and speak with a manager - NO LUCK. I wanted to at least get a refund for the last month since I never used it -NO LUCK. By the time manager got to me and explained to him and staff that I have been getting fraudulent charges ...-NO HELP NOR CONCERN. I thought I was the only one until I saw people on my neighborhood app complaining about the same thing today! Mind you, this happened to me almost a year ago so imagine how many people have been scammed! read more

Autopia - Other people with same experience - Car Wash Near Me - Dublin, California

This car washing service is a joke! I wish i could've left zero stars. I bought a brand new 2024 Tesla Y model and they scratched it and left black marks in it. It's two days old and I picked it up from the factory!! The side panels going to the ceiling in my car has black marks. They also scratched the glove compartment. They didn't finish the job I paid for. No one here speaks English so I am currently waiting for a call back from the manager. I know I only paid $40.00 plus tip but I expected to have great service. I will never ever be going back. They don't speak English so even if I were to turn around and go back right this second I couldn't talk to anyone. read more

Autopia - Inside panel of driver side door - Car Wash Near Me - Dublin, California

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I paid $50 for them running thru the car wash and vacuuming the floors and seats only. They did not clean the cup holders, dashboard, no interior work was done. The exterior still has dirt on it and does not look clean. I could have paid $10 and gone thru the chevron car wash and got the same results. Never will I be back here again. The Walnut Creek location is 100x better than this place. Very disappointed. read more

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Your service in dublin is ridiculous! We paid extra to get our cars cleaned but it doesn't even look like its been cleaned and wiped! Bumpers still have water marks and if you tell them to wipe it theyre rude! Dashboards arent even wiped too! U have to tell them to wipe it then they will look at u as if its too hard and they will ignore you! I PAID LAST MONTH AND THIS MONTH AND NOT GETTING WHAT I PAID FOR! If I CAN GIVE NEGATIVE STARS I WOULD! read more

So today was my first time ever doing a carwash outside. I paid a total of $80. Unfortunately, I forgot to bring cash so I apologized to the lady that washed my car and said I will tip her next time. And she said " next time might not be me." Well... I still apologized AGAIN for not being able to tip her. So this is what she did to my car after I went in to my car. Is that how you trained your employees, Autopia? Very nice! read more

Autopia - My punishment for not being able to tip the worker. - Car Wash Near Me - Dublin, California

I have been a customer for years. They have always been on top their jobs. I bought a new truck and had them wash it a few times now. After watching it like a hawk. I noticed the guy washing the car had my door closed and was on my side set leaning over the truck to get the front window and the roof. I noticed he had his belt buckle exposed with his shit tucked in. Soon as i got to the truck I didn't see anything. (cars are under a shade so no sun hitting it) When I got back to work I noticed it right away. A scratch on the door where he was leaning. I went back and talked to Jose the manager. He didn't do anything. Garbage! I went back this week and had them wash it again. (I have had a membership for years) Watched them was it again and the guys doing it must have dropped something on my dash board on the passenger side. When i left and the sun hit the dash II could see a big 4 inch scratch on the dash. So disappointed! Went back and canceled my membership. They need to be way more carful with peoples cars. They have really nice cars coming in and out. I just happen to really like cars and take care of mine. I will never go back. And will tell everyone i know they have dropped the ball. read more

If I could give zero stars I would. Paid $130 for a detail for my 4Runner because I am selling it. They scratched the shit out of the interior. The dashboard, the glove box and the center console are scratched. They did a horrible job vacuuming. They stained the seats with Armorral. How TF am I supposed to sell my car now? It was in excellent condition and now it is scratched and stained and there is no way that I am getting full value for it now. I am so livid. Do not take your vehicle here unless you don't care about it. read more

Autopia - There are scratches like this EVERYWHERE in the interior of the car. - Car Wash Near Me - Dublin, California

Be aware of trying signing up for their membership. I have tried to get a hold of the company multiple times to cancel service to no success. I have left mutiple messages to please cancel my membership and still I have not gotten an email or call back ...Im now disputing the charge with my credit company as they continue to charge my card...... With the mediocre wash and the major hassle trying to stop charge I will say DONT DO IT!!! read more

Autopia - This is the only option they give to reach them and ive tried at least 3 times with no response - Car Wash Near Me - Dublin, California

The staff made my day today! I've been a customer for quite some time because my dog leaves SO MUCH HAIR and dirt in my car. Today I pulled up and I was welcomed by name! And got a free wash because of how long I've been coming here. I'm so grateful for the amazing staff here and how awesome they are at cleaning the inside and outside of my car every time!! read more

This was one of the worst car wash experiences I have ever had. There were multiple stains on the exterior of the car left. I asked the woman who was working on my car if she could clean those up and she wiped at it. As it started wiping off, her response to me was "Oh these are old and don't come off you'll have to do them yourself" and walked away from me without finishing before I had a chance to say anything else. ALSO, my sunglasses were stolen out of my center console out of the bag that they were in and the bag was left inside. This place has thieves and I will never be returning here again. Do NOT come here. read more

Paid $91 total for exterior wash inside "detail" vacuum clean weather tech mats . Tipped $13 in addition to the $91. I did not want the outside washed but I think you have to buy that in order to get the inside and then of course they sold me the most expensive package. Lol I was mainly concerned about getting the floor mats cleaned and I feel like they did a good job with that. The detailing job left things a bit greasy in different areas and I had to wipe that off in some spots . I'm glad that I don't see any damage like some of these other reviews say... I do feel that it is a bit expensive but I didn't wanna do it myself so... I'd probably check them out again. read more

Autopia - Car Wash Near Me - Dublin, California

I leave this place as the option of last resort to get my car cleaned but today they did an especially terrible job. I asked the people applying the hand wax twice to go back over some spots they missed. Unfortunately because of sunlight and reflections I didn't see all of the other areas they missed. I recommend not doing anything more than a basic car wash at this place. read more

Autopia - The detailers missed removing the wax from so many areas; I Should've just washed my car at home! - Car Wash Near Me - Dublin, California

Just paid 36.00 for a drive thru car wash. They are horrible at vacuuming. There was a straw wrapping on the floor in the back in view. Clearly, they didn't vacuum back read more

I am very patient person and every time coming back here I was hoping things will change. Not going to come back here ever and don't recommend you to visit. Ultimate wash, which was almost 40$ for me is crucial cause I am saving for school now. I only allow myself to wash the car once a month here. All those times before it wasn't that bad but today instead of vacuuming crumbs in the back seat they just closed the cup holder. Basically ignoring what needs to be done. Now crumbs are everywhere. Carpets are still dirty. Stains on the car everywhere. What did I pay or tip for?? Pictures as followed. Save your money. read more

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First time there, HEARD they were really good. So I thought let me give it a try. I have never taken my car to get a car wash or vacuum from anywhere, I have always done it myself because quality. I got the works package and I expected everything they bullet point online to be done. I had started to leave the lot when I seen my dash had not been wiped nor my shifter area. Not only that the spill on my passenger seat was still there. The door jams had not been cleaned either. The only thing they did in the inside looked to be a quick wipe and wet my floor mats. So I went back. They stated they're going to re do; okay cool. Car comes out guys are laughing about it. (If it was done correctly the first time this wouldn't be happening the receipt is left on the window for them to see what I chose!) this time around things I discussed that were included in the package I chose were done but to the point where you know they were upset having to redo. My rims are HELLA dirty still I have the spray they use to shine tires sprayed on my car and not bothered to wipe off. My front drivers side still dirty. Not worth it because they definitely don't follow what's in each package they offer and sorta upsetting I spent almost an hour and a half of my morning. read more

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Be careful leaving anything in your car. I bought a new Starbucks cup for my wife it was in a bag on the passenger floor (it rolled off the seat) I completely forgot about it until I got home to surprise her with it. I've been coming here for a long time and never had a issue. My whole family takes our cars here. I don't understand why someone would just take it and throw it away or steal it! Very disappointed read more

Twice! Two times this car wash has damaged two different cars of mine. First several years ago I took my two week old Lexus for its first wash. Ine of the rollers slammed down on my hood and chipped the paints. They denied it of course. I saw it happen! I should have sued them as it was clearly damaged. Fast forward, a month ago my wife took our new Audi e-tron in and it comes out with a seven inch crack in the windshield. Are you kidding? DO NOT risk your car. Skip this business. read more

Good place to get your car super clean super quick. The cleaning part is automated however the finishing jobs are all done by hand - hard working people who deserve the tip you ought to get ready when they call you over for your car keys as your car looks like a shiny pin. If there is something not down quite right, say it there and then not on Yelp. They will rectify or do again. read more

Autopia - Car Wash Near Me - Dublin, California

I thought the service and the quality of work was awesome. My truck was filthy and they made it look brand new.

I paid $41 including tip at the car wash place here yesterday, and when I looked at the trunk this morning, I was so angry that I didn't clean it properly, and it was such a waste of money in this recession. I don't want to use this place again. read more

Such a waste to spend the amount they are charging and still see that your car is dirty. I have gone here a few times to give them a chance and they still show me each time that they are not thorough in their cleaning process. My front windshield was still dirty which is the very first thing you would notice. Tried but will never go here again. This place is very busy gets lots of business so I am surprised at how bad of a job they do. Dublin can do better for sure. read more