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    Autostadt West

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    12 years ago

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    BucketBuddy Auto

    BucketBuddy Auto

    (17 reviews)

    Honestly, if I can give this place zero stars, I would, we drove all the way up and was excited…read morebecause they had the most selection of used. Teslas. Initially was met with initially great salesman attitude when we pointed out that the Tesla that we were interested in only had a 10 mile radius and asked if it could be put onto a charger while we went and had lunch and came back for a test drive. We were met with Rudest attitude ever Of I could charge it, but it would still be 10 miles! He then proceeded to speak to us, as if we were idiots and had not a clue how Teslas worked, even though we pulled up in a Tesla ourselves. Needless to say we end up driving further down the road, saw another dealership and bought a Tesla from them today purely only because they were more professional It wasn't model we were after no but their salesman was more professional and courteous than bucket, buddy.

    I was on the hunt for a Tesla, and this dealership had a wide selection. I thought it would be the…read moreperfect place to find my Tesla Model 3 within my budget. However, they acted strangely. These dealerships often refuse to let you test drive a car without submitting a credit application. I felt like they were judging me based on my appearance, and it didn't seem like they were interested in my business. I visited the dealership a few times, asking about multiple cars, but I never got to test drive one. Fortunately, there was another dealership nearby with a bunch of Teslas that didn't treat me like I was just some tire kicker wasting their time. You should never judge someone based on their looks. If I'm interested in buying a car, I should be able to drive it without having to submit a credit application. Heck, I never even had a chance to go inside one. They treated me like I was some sort of hobo off the street.

    Rivian Service Center - inside waiting area

    Rivian Service Center

    (12 reviews)

    We are not Rivian owners (yet) but we went to test drive the new Rivian R2. The service center was…read moreclean. It had a few seats in the waiting area with some soda water, canned water, cups, and a small kids table with toys and books. The service advisor walked us thru the process of operating the car. We were aware of how to drive an EV because we own 2 EVs already. There was no pressure from him. He wasn't a scumbag like regular car dealerships. We test drove the car by ourselves. He did not join the ride. We loved the car. We had a great experience here.

    For reasons with long explanations, I had to buy an electric vehicle and it had to have six seats…read more That left me with not a lot of options, and functionally the R1S was the best due to the two motor range. I just completed the purchase so can't speak a lot to the car itself, but it was quite possibly the most painful car buying experience of my fifty years, and that is obviously saying a lot. My sales coordinator was Tevin, and he was great and really did try to be helpful, but Rivian itself is a complete joke. They claim to be a luxury brand but then treat their potential customers as a commodity and nickel and dime them at every step along the way (do you know there is an upcharge for a spare tire?), claim to be transparent and then things pop up later in the process just as woould happen with any other car dealer. They accept credit cards, but only sometimes, the paperwork is simple enough but is required to be all done on line, which then doesn't work. All in the name of efficiency of course, but it still took me an hour and a half to "take delivery" of the car. Thirty minutes of that was the process of buying a charger so I can charge at home (for an upcharge of course). If you expect to feel like a valued customer when you are dropping 100k, this is not the company for you.

    Autostadt West - car_dealers - Updated September 2026

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