the best customer service made sure I leave in a car. I would definitely be back and recommend…read morepeople to come here

‼ABSOLUTE NIGHTMARE DEALERSHIP DO NOT BUY FROM HERE!‼ If I…read morecould give this place zero stars, I would. My husband and I bought a car here after being assured by the dealer that it was mechanically fine. That was a complete lie! Within 5 minutes of leaving the lot, the car started smoking on the highway and completely broke down. When we contacted the dealer, he claimed he "had no idea" what happened, but promised to check it out and fix it. The First "Fix" He told us it was fixed and gave it back. A little while later, it immediately developed another major problem. This time, his excuse was that "something must have fallen off." The Second "Fix" After supposedly fixing it again, we got the car back only for it to start rod knocking and suffer complete engine failure. Once the engine blew, the dealer completely ghosted us. He refuses to respond to any of our messages or take responsibility for selling us a total trash vehicle,They will happily take your money & lie to your face about the condition of the vehicle.

A-1 Auto gets five stars across the board. The minute I walked in I was greeted by a friendly face…read more The person who helped me was kind, patient, and respectful of my time. I've been putting off buying a car for months because I wasn't looking forward to the experience (being held captive for hours). However, I was pleasantly surprise. I test drove the car, agreed to the terms, paid and drove home. No waiting, no wheeling and dealing. Just a quick straight forward exchange. It was a great experience, as far as car buying goes, and I recommend A-1 Auto wholeheartedly. I love my car, I love the deal, I love this place.

If you want to experience the attitude and dealings of a textbook, predatory used car salesman,…read morethis is your place. I was looking at a truck advertised at $17,881. However, they MANDATE an extra $2,000-$2,500 fee on top of the advertised price for "VIN Stamping and a LoJack anti-theft system." They they install these on every vehicle before listing for sale and claim that the VIN stamping is legally required. What they don't mention is that while California law requires them to OFFER it, California Vehicle Code § 24020 explicitly gives the buyer the right to DECLINE IT. I requested both the LoJack and VIN stamping be removed because I didn't want either. The manager flat-out refused to sell the truck without them. During our conversation, I got the manager to admit that the VIN stamping only costs them $259. Knowing that a LoJack activation typically runs about $500, they are charging nearly $1,900 in pure, unadulterated markup just to pad their pockets. They are using these "fees" to falsely lower their advertised price online, then forcing you to pay the real price at the desk. If you show up with cash and refuse to be ripped off, they will walk away from the deal. For anyone reading this, know your rights. This dealership is actively violating multiple California consumer protection laws: California Vehicle Code § 24020: Violates your legal right to decline catalytic converter VIN etching.The Car Buyer's Bill of Rights (AB 68 / Civil Code §§ 2982 & 2982.2): Requires a separate, explicit written disclosure of add-on costs and prohibits adding products without express written consent. California SB 478 (The Anti-Junk Fee Law): Outlaws advertising one price and forcing mandatory hidden fees later. Cal. Civ. Code § 1750 (CLRA) & Cal. Bus. & Prof. Code § 17200: Prohibits deceptive misrepresentations and illegal "tying" arrangements. They deliberately avoid putting these items in text messages and emails because they don't want a paper trail of their illegal mandates. They solely prey upon people who don't do their research, the financially illiterate, or buyers who get too emotionally attached to a car to walk away. If this dealership has done this to you, do not just leave a bad review--report them officially to the California DMV Investigations Division, the CA Attorney General, and the FTC. Take your hard-earned money somewhere that isn't putting profits over people. Steer clear.

Quality came to the rescue again! I will always remember how good Quality treated me and how they…read morehave went above and beyond for me. My Nefu was shopping for a car and couldn't get approved ANYWHERE. As soon as he told me I immediately said you have to go to Quality Auto Sales they seriously work magic over there. Well, we went in and had he had no hope (except for some places that said they'd in-house him with a huge down payment) as he had been denied everywhere. Quality came to the rescue! They also offered buy here pay here, but they got him financed with a bank and even wiped down the car I got from them when we were waiting. The team there is the best from their cars, selection, service, warranties (which saved me a ton of money a year after I got my car). My credit is excellent now thanks to them and my Nefu is now on his way to rebuilding them. Seriously these guys are a different breed. A totally different experience than other dealers. Thanks again guys I will be back to by my future car and would definitely recommend everyone I know to Quality Auto Sales! P.S. Ask for Steve & Mike these guys are a true dream team and are 5 stars plus from A-Z. They treat you like a human and work with you. Go see them and you'll see what I mean

I purchased a vehicle from these guys. It took over three weeks for me to get this vehicle…read more Register running back-and-forth to the dmv. Because of bogus, paperwork. They had the nerves that tell me to give them a good rating in 5 stars. So I would not believe these stars that they getting on these ratings. I was promised a key to be made. I never received that key. They gave me the run around. They would not answer calls or texts. Please do not trust these guys. Once I finally got to call register, I had to pay an extra $230 for tags. Then, they also had the nerves to get an attitude.Because i'm upset going through all this bs that they put me through..

I've been going to Mike for about 15 years. As a single parent I was hoping to find a honest car…read moreplace with reliable descent vehicles with reasonable prices and monthly payments. Mike at Auto Finance is that person for me and my family. Never had a problem vehicle from Mike. I highly recommend Mike and Auto Finance to everyone I know that needs a reliable vehicle from good people. And don't forget Margarita, she will take care of you rather Mike is in the office or not.

Amazing experience every time I bought my first car three years ago and recently came back to…read morepurchase my second vehicle. Great customer service car comes with the warranty overall great experience.

We bought a vehicle from this dealership. We've had nothing but problems, eg: replace 1 system just…read moreto have another go out. When confronted about the poor quality of the vehicle, Steve became combative and threatened to physically harm my husband. They then proceeded to play games by refusing to give him a receipt for this month's payment. They attempted to physically throw him out of the office without said receipt. I strongly advise ALL car shoppers to AVOID this car lot. Once you've driven the car off the lot, they don't want to hear from you, unless you're making a payment. They claim that their cars undergo a 37 point inspection. I find this extremely difficult to believe, since we've had to replace every system on this vehicle, including the fuel and cooling systems. They claim that they are retiring, but we have doubts about that too. Anthony and Steve have been completely dishonest and have made no attempt to show that they care at all about good references or repeat business. Being in customer service myself, I am appalled at their overtly insulting and outright threatening demeanor. We give this business zero stars. Don't do it, you'll be sorry!

My experience was an odd one. Didn't step foot into the dealership but was communicating through…read moretext and the guy Anthony that was texting me is a weird dude. I asked for their best otd price and he just states what I can clearly see on their ad. It gets weird when I tell him I'm shopping around and also looking at private party sales. He then proceeds to send weird emojis. Not very professional and then tells me I should look at something more within my budget. I never said what my budget is and the car is valued at 2-3.5k on KBB but market valued at 3-5k car that they're listing for 6k. Cmon now it's not that expensive. I'd pay it all in cash. Very insulting and I'm glad I didn't make the 30 min drive out there. I'd avoid this place, there's nothing easy or friendly about it.

We went in to find a car for our 19-year-old son. The shopping process is really easy, no pushy…read moresales people. We were able to look at all of the cars inside and out. They had incredible deals. Mike went above and beyond to make sure that we got the deal that we needed. There was no haggling or extras that he tried to add on, which I really appreciated. I definitely recommend stopping here. Mike was incredibly honest and so friendly, I would buy my next 20 cars here!

I had a very concerning experience with this dealership. Less than 5 hrs after purchasing a…read morevehicle, it broke down on the freeway, creating a serious safety risk and requiring a tow. dealership verbally agreed to take responsibility if we planned to keep the car. The Dealership said they found nothing wrong with the car and only checked and provided a test for the battery and alternator. Shortly after receiving the car back, 1 month a 2 days later the car breaks down again with other major issues not shifting in gear or accelerating, making it completely unsafe and undriveable. Whats most frustrating is the repeated minimization of very serious issues that occurred immediately same day of purchase and 1 month later. Thank god we purchased the extra warranty on this vehicle as the dealership no longer wants any responsibility, was told its out of their hands and a warranty problem. A vehicle that fails this quickly is not roadworthy, and buyers should be extremely cautious. Strongly recommend independent inspections and everything in writing from this dealership.

One of the best car dealer in Sacramento professional they know what they're doing. They got me a…read moregood deal right away and have the car for over two years no issue at all. I recommend this place.

I came here to look at a car, I drove home in it the same day! They gave me an amazing deal and…read morereally walked me through the whole process. The people here are so welcoming & helpful. I love my new car, thank you to Mike & all the guys here! :)

Saw a used truck online drive from Bay Area to Sacramento meet with Matin he was friendly helpful…read moreand professional. Test drove vehicle no issues. Made the deal drove all the way back to Bay Area no problems until the last 5 mins a light on the dashboard came on. I called Matin right away to Inform him. I knew truck was used no warranty just wanted him to be away. he was very understanding and able to work with us and helped us fix the problem even though he truly didn't have to. When I Need to look for another I definitely know where to go. Thanks Matin for all your help And time that day. Dina G

Sold me a truck that had a bad exhaust manifold then it had a cracked manifold also a bad heater…read morecore and when I asked them to fix it he refused and said the truck was as is and had no warranty now the suspension is no good I've had the truck for three months and it's been in the shop more then I have been able to drive it