Was really happy with the service! Jake (Jacob) helped me out and was really friendly, helpful, and…read moreinformative! Definitely recommend

Paid full price for an oil change and they DIDNT REPLACE MY OIL FILTER…read more Pretty certain I could sue if I wanted too as this is what I paid for. DO NOT GO HERE

I went to have my oil changed today and I had the best experience. They have excellent customer…read moreservice etiquette, not to mention they were very informative, and honest. More importantly, The Prices are Very Reasonable. In this day and age, it's hard to find businesses with such good qualities. If you're looking for an affordable oil change and customer friendly workers, I truly recommend this business.

Place is amazing would definitely recommend this location to anyone looking for an oil changeread more

Best Oil changing place ever, when I got there they gave me candy and a water. Than they asked what…read moreI needed and I said just needed an oil change, was on $65 and didn't pressure me into anything else or even ask. They told me I could wait in there waiting area that had goodies and tv and bathroom. They whipped down my car and vacuumed for free too than they gave me a card for a free carwash. Will be going here for now on

If you are looking for an oil change, look no further. My experience today was amazing! Upon…read morearrival, I was greeted with bottled water and candy. The entire staff was so friendly that it caught me off guard. This place goes above and beyond anything that I've ever experienced. They not only perform an oil change, they clean the interior of your car, and give you a gift card for a car wash. The GM (Al) is goes out of his way to explain everything. And Megan greets and ends with a hug. The prices are reasonable. I can't say anything negative about my experience. Will definitely be coming back!

We stopped going to the dealership and started coming here because of the exceptional customer…read moreservice and quality work they do I got stuck at work yesterday and didn't get there until after they had closed. They were walking to their car. I said oh I've got a problem with my car, but I'll come back tomorrow. He said pull up raise your hood and he helped me right there on the spot That's old-time Customer Service. You just don't see that anymore. They completely service my car every time I'm there not pushy just helpful This is yesterday's customer service and you just don't find that anymore Hats off to this entire team!!

They always go above and beyond! One of my windshield wipers wasn't working and they literally took…read moremy blades apart and fixed the wiper motor right there. Took an extra 10mins maybe but totally worth it! They do all the extra too like grease your doors and check your tires. I'm a woman and getting oil changes can be tricky but this place always does me good! Highly recommend. He never tries to upsell me unless my car truly needs it.

I honestly don't understand anybody who could complain about this place. I go there when anything,…read moreand I mean anything is wrong with my car because I've been a customer for over 10 years. Some they can do (and do much cheaper than other places) and some they can't. But they're always helpful and honest and kind. As a woman, I especially appreciate that they don't inflate thier prices (because so many places have and it's frustrating and expensive). I've gotten my oil changes there for over 10 years. I've had my back and front brakes done there for an extremely good price (thank you Charlie). It's a great place to go. They're trustworthy. I wish I could give more than 5 stars. They tell me what my car needs done, but never pressure me into doing it (cause for me money is sometimes an issue). I truly appreciate that.

I'm an elementary school teacher and today was a rough day. I was stressed after work and not…read morelooking forward to stopping to get an oil change. However, it turned out to be the best oil change experience ever! I left feeling in a much better mood. They took care of everything way more than any other oil change company I've been to. All the men were extremely friendly. They explained everything well and were very nice. I felt like my car and I were pampered and everything was reasonably priced. I even got a free car wash! I will only go here from here on out!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was…read moreregretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!

Brought a car here to get it checked out before purchasing. The mechanics were fair and checked the…read morecar out without bias. What was amazing was that they did it for free. The customer service was very friendly and I definitely would come back for service.

They are honest, knowledgeable, and do great work…read more Sometimes the line to be seen is a bit long as it is a first come, first serve situation. I have had breaks, exhaust, suspension, etc done at this shop and the price is always reasonable. Tom is a great guy and I have known him for years, all the other mechanics seem to do great work also.

I have to say I did not choose them for service mainly based on price …read more For an oil change it was just a wee bit too much considering the Alternatives. Plus coming out of covid-19 with tight purse strings you have to look for Value where you can , that being said they by far have earned four stars. it would have been five ,I'm sure ! If I would have went to them an experienced the professionalism they had over the phone if it were not just for the price.. Without a doubt they were some of the most knowledgeable and straightforward people I have spoken with on the phone in quite some time. It is very hard to find honesty in that business. I have done all my own oil changes for years so it's refreshing to find someone who's honest when you know the answers your listining for. To the extent I actually found myself calling them back even after I disqualified them! I found mysyelf wanting to drive almost 20 miles outside of my way just to give them the business,. ...ie: making an attempt to find a coupon online from Valvoline. Which sadly you cannot use at their location because apparently corporate has screwed them over in the past I cannot blame them for that! it's just a shame because I would have loved to give them my business.

My daughter has a brand-new car and took it to GULF Auto on August 24th for an oil change. On…read moreAugust 28th, just a few days later, her check engine light came on, so she took the vehicle to the dealership to have it inspected. The dealership found that there was no oil showing on the dipstick and that the gasket had not been installed correctly during the oil change. We contacted GULF Auto, and Mike initially stated that they would reimburse my daughter for the oil change she had paid for on August 24th, as well as whatever costs she incurred at the dealership. However, they are now refusing to pay for anything. I spoke with Trish, who contacted the manager, Sam. We were told that they are not going to pay for anything, despite the issue occurring immediately after their oil change. This is extremely disappointing, especially when dealing with a brand-new vehicle. If you are trusting a shop with your vehicle, you should be able to expect the work to be done correctly and for the business to stand behind its work when something goes wrong. I would not recommend GULF Auto based on this experience. I strongly encourage others to double-check their oil level and the work performed after using this shop.