This is the worst company I have ever worked with. They make promises they can't keep, avoid…read moreresponsibility, and do not help their customers after they make a sale. You'd do better buying from a junk yard. First, they sold me a car that was a POS. Then when it broke down, I have been waiting on service for over 2 months when my car just stopped running in the middle of the road still under warranty. When I ask they refer me to Hyundai corporate office who refers me to them AND NEITHER HELP ME. There's only one exception of a young man named Nigel who seems to have genuinely tried to help me. Save yourself a headache and go elsewhere.

I would have, if I could have, given less than a 1-star rating. One thing is for sure: I will NEVER…read morebuy another Hyundai ever again! Not because of the quality of the car but solely because of the service department at Craft Hyundai in Lynchburg! Every single time I have gone in there thinking their customer service couldn't get any worse, Christy in the service department says, "Hold my beer!" And don't try to call them. If they answer (and they never do!) it's always, "I have to call you back". A week to 10 days later they may. Let me be clear, 99% of what I am saying is from my experience with having to deal with Christy. She is horrible to the point it has just gotten ridiculous. The last time I was in there I was just getting three tires replaced. I have a warranty on them, but I am forced to get them replaced at the dealership. So, I went in to get three tires replaced. three hours later Christy comes out and says, "It's going to be $2,500 to do the work on your car." Then she shows me that they did a multi-point inspection (by the way my car passed their inspection). I said, "Who told you to do all this work? All she said was, "Well, we will have to schedule you to come in to get the work done." I then said I came in for tires. They are warrantied. Do the tires and I will have my mechanic look at the rest of the car. This is when she says, "Oh well then we won't warranty your tires." She also, while telling me all the things supposedly wrong with my car, showed me pictures of the air filters. They had leaves and were pretty dirty. The funny thing is I had just done a service on the car and replaced all the filters including the air filters. I have taken my car to my mechanic, and he said there is nothing wrong with the car except for the three tires that still need replacing!!! Fire Christy before she gets you sued! And please let the door hit her on the way out!

I've bought three cars from this dealership, and each one was clearly well taken care once in the…read morehands of Bahhur's. They take such good care of each customer, and even if they do not have the car you are looking for on their lot, they can find what you want and it'll be there shortly after. Low dealership fees and no hidden costs, they are way more honest than any other dealership I've met with! Not to mention, you are greeted by the cutest labs who never miss a day of work.

If you are looking for a local dealership then I highly recommend Bahhurs. We spent a lot of time…read morelooking in bigger cities thinking we'd get a better deal but we decided to stop by, since it's local for us, and we are glad we did. The owner was responsive to our calls, answered all of our questions and was very easy to work with. After test driving the car he even offered to do a trade in with our old car and the next day we went back to finalize all the paperwork. He took care of everything for us and the whole thing was so easy. He has helped us out in the past when we had an issue with our other car. Another autoshop told us we needed a whole new transmission, and basically said we may as well scrap it, but after talking to Bahhurs they ended up just replacing the rear differential which saved us thousands of dollars. This car ran for several more years after that without problems. It was for this reason we wanted to buy our car from them as we knew we would not be given the run around. Our car was checked by their in-house auto shop and is running great. I was nervous of the whole idea of buying a used car but they made the whole experience quite painless! Thank you.

They were super helpful in working with my schedule and helping my wife and I get new tires and…read moresome maintenance done on her SUV. The overnight drop off service is a huge help and really helped us out. I work everyday and am never home in time to make it to the shop before closing so the drop off option really made the process easy and hassle free. Plan on taking both our vehicles here for all future repairs.

i highly recommen this small business. They always take care of my vehicles from tires, oil…read morechanges, to general maintenance. I have found Jen to be honest and reliable. 5+ stars.

Update.... Service manager Randy took care of all issues. Very happy with the service department.read more

If you are looking for a Toyota, I would highly recommend Berglund Toyota in Lynchburg, Virginia. I…read morewould also highly recommend Thomas Talbert salesman. He is a straight shooter. He is very easy to work with. He put forth 110% effort to find what we wanted. He is a Man of honesty and integrity . I have bought two vehicles from them and always enjoy working with Thomas Talbert. D.M. 2026

I have an old Ford F150 (1994) which died on me while I was depositing some trash at the Bedford…read moreRecycling center at the Otterville site (about 6 miles north of Bedford off of SR122). This was on a Saturday so with help I pushed the truck out of the way and left it parked there for the rest of the weekend. We (my granddaughter and I) were offered a ride home by another person who was dropping off trash. I called the garage in Forest which I have been using for years, but they told me they did not have a towing service but they said they used a towing service out of Rustburg. This was a long way to travel so I then went on-line and did a google search for garages. I chose Jimmy's Automotive as as being the closest but otherwise I knew nothing about them. On Monday morning I gave them a call and he said he would bring a flat-bed truck and meet me at the site. I immediately left (4 miles away) and he showed up within five minutes after I had gotten there. He loaded the truck up and took it to his shop. On Tuesday afternoon he called and said that he replaced the electronic ignition module and I could come by at any time to pick it up, which I did that afternoon, and it ran perfectly! My costs were very reasonable and I am very satisfied!

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

My daughter was home for Thanksgiving and we had the dealer do a state inspection and change the…read moreoil in her car (it was free). Few days later she left to drive back to Lynchburg and I was a panicked to later see a puddle of oil where her car had been parked. Thankfully the car survived the 3.5 hour drive. I contacted Larry's and explained the situation, they got her in immediately, diagnosed the issue and had it fixed within an hour. They were incredibly nice to my daughter, she was so impressed. I am very grateful for their professionalism, courtesy and prompt assistance. They've definitely earned a repeat customer!

I called the store 10/4/25 spoke with JUSTIN about my engine light being on, and provided code. He…read moreexplained what it could be, but I would need to bring car in so he could get a number off engine and run test. He explained in detail what could be the problem, but asked me to bring car in, NO PROBLEM. Next, I asked did I need appointment, and cost, he told me I didn't need appointment, and there would be NO cost for test, and it would be up to me if I wanted to get it fixed. This is where everything took a turn for the worse. I went in, asked for Justin, and told the young man at counter, I had just spoken to Justin, and he told me I could come up for him to do test. The young man advised JUSTIN that I was there, JUSTIN told him he NEVER talked to me about bringing my car in, and didn't tell me there was no charge, and the fee would be $98. Next, JUSTIN came to the front, didn't acknowledge me at all, turned around quickly, and went back to the car he was working on, at this point I'm feeling DISRESPECTED, and JUSTIN LIED about a conversation we had about 40 mins prior to me getting there. How would I know to ask for JUSTIN if I had not talked to him prior, and why would I take the time to drive up there?? If JUSTIN would LIE about a PHONE CALL he had with me, I feel he would LIE about anything when speaking with customers. I would advise anyone that talks to JUSTIN about getting repairs, get it in WRITING first. Again, if JUSTIN lied about something as simple as a conversation about bringing my car there, I would question his work ETHIC, as well as his INTEGRITY!! The two employees that I spoke to in the waiting area were VERY PROFESSIONAL, not JUSTIN!!

We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.

Dealt with Tom Groton. Everything was easy! Too easy! kept add more items with the prices he was…read moregiving me. Got all console, display and all trim parts to add factory console and larger display to 2019 F150 regular cab pickup. Next upgrade will be factory leather power seats. I WILL BE CALLING TOM when the time comes. Thanks Cunningham Brothers and Tom Groton!

We were referred to Tom Groton ext 524 by a gentleman that works at Steven Kia. We made a terrible…read moredecision in purchasing a car from a lot in Harrisonburg VA. Our car needed an engine and Tom found us one. Very reasonable price with good mileage. We also bought a transmission and transfer case. All together less than 5G. Highly recommend Cunningham Brothers. Thanks Tom!