I asked around and got several glowing recommendations for Amherst Auto & Tire, and they did not…read moredisappoint. I had several serious issues with my pickup, all of which they diagnosed and fixed very quickly, and the bill was less than what I expected. I know where I'm going next time I need service.

Chris is amazing in the Service Department. His guys are really skilled & he's always there when we…read moreneed him. Plugged a tire for us-worked us in & really helped us out. Does all our oil changes & keeps all our vehicles running smoothly. Been going there for years for Service. Highly recommend.

UPDATE: Today is 10/31/24. I purchased my vehicle on 8/23/24. And although it was As Is...the…read moreissues I've had in the last 2 months are unacceptable. And the response I've gotten from the dealership was to place blame on the customer and not accept responsibility. By Sept 28th I had to replace front brakes, calibers, a tire and get a 4 wheel alignment. I reached out and they only asked me to bring it to them which I was unable to drive so I got it fixed locally. I was told then that the person checking it may not be correct in their findings. I have attaches pictures of the worn brakes, caliber and tire that had to be replaced. Now on Oct 31st I'm having to have the truck towed due to the front driver side bearings and hub needing to be replaced. Again no responsibility was accepted from the dealership. I feel that the inspection that was done in July 2024 was inaccurate and was told that that was not the case because the top mechanic did it and Mr. Griffin not willing to accept the fact that something could've been overlooked. I was also asked what my concerns were and as I tried to explain them, I was over talked and then when I in turn overtalked to that person, it was told to that me raising my voice did not make me right. As an adult I will say I did get upset with my wording and the final resolution was me being hung up on so my issues still have not been corrected and I'm having to come out of pocket again. What should've been a great purchase has turned into a complete nightmare. Original posting 8/23/24...Working with Jesse was a wonderful process. I was in and out within 2hrs. He was very accommodating, answered all 3 billion of my questions and made the transaction easy! He and the staff at 1st Choice Motors were awesome!!!

Colin made this experience pleasant and walked us through all aspects of finalizing the transaction…read moreand trade in. We found just the car we were looking for. Thank you Colin. We will happily refer others to you.

Definite waste of time. Don't believe that they work with people with all types of credit issues…read more I am experiencing issues due to a 3rd party incident and they never asked a question about the WHY behind my credit issues. All they were interested in was a HUGE down payment or a Co-Signer. I am so thankful, after reading the other reviews, that this process did NOT work out! What has happened to HONEST sales people in the world today? Everyone's situation is different, people are really in bad spots, but not due to their own will, and you still have businesses wanting to take advantage of people when they are down. I'll take public transportation before I allow myself to be scammed! I've never felt so good about walking out of a dealership as I have when I left this one!!

Awesome work had my truck back faster than expected. Will definitely take our car back if anything…read morehappens again.

Steve is amazing!!! He's knowledgeable and his quotes and timeframe have been spot on. I highly…read morerecommend Craft Collision and although I hope to never need his services again because that means my car got banged up, if I did need it I would choose him every time!

Besides having a bright rejection sticker... They were accommodating and fun to be around…read more Honestly I understand rejection for safety.

Great service. They came high recommended to me and I agree 100 %. A+++ service. Will definitely…read moreuse them again.

WORST DEALERSHIP EXPERIENCE EVER!!!! Purchased a vehicle…read morefrom this dealership and with in a year had to replace the motor. The company refused to take any responsibility and I had to come out of pocket for the full expense. After the motor was replaced, with in a week the vehicle check engine lights came on. I took the vehicle and they suggested replacing the MAF SENSOR, did not fix issue more money spent! The light came back on when I went to pick the vehicle up. They then determined it was the throttle body, did not fix issue more money spent. A week later the vehicle wouldn't start again. I had to tow the vehicle a second time back to the dealership out of pocket. They stated it was the starter now. Replaced the starter and the vehicle was driven home. The next week the vehicle wouldn't start again start again. They refused to cover the tow to their shop and expected me to cover a third tow. I refused and they advise me to go somewhere else!!! Worst business ever!!

So I called them about a Saturn, a 1998 Saturn! Long story but it was for someone else who really…read morewanted replacement for their broken Saturn! So I told him to call me back with a price.... I am a long time mechanic, formerly a Master ASE Technician and Master Driveability Tech and try to help folks with their cars and problems. While waiting I googled the Vin and they claimed it had 64, 000 miles roughly which was very low! I got all kind of flags on the car suggesting the mileage was over 120,000 miles and it had been wrecked!! The salesman breathlessly called me back and told me they already had it going to a "wholesaler" BUT I could buy it out from them for only $5,999.00!!! I wouldn't send anybody to this dealer........they are the kinda folks that give ALL CAR Dealers a bad reputation!! You have been warned!!