Dealer is advertising prices they will not honor on autotrader.com…read moreI sent an offer they did not accept, I called and they said the price was 20x advertised. The sales staff was rude and hostile, they do not care about false advertising. They stopped answering my questions on the phone and went silent for over 5 minutes wasting my time. Their actions are in violation of FTC consumer protection laws. Screenshots of the advertisements are here: https://photos.app.goo.gl/wcbwiWxq21uDvBRp6 https://photos.app.goo.gl/1iHTiTQJPtU2iMmE8

From the owner: At VIP Auto, we believe buying a car should be simple, stress-free, and exciting. Whether you’re…read morelooking for your first vehicle, upgrading your ride, our team is here to help make the process easy. Wide selection of quality pre-owned vehicles Financing options available Friendly, no-pressure environment Fast approvals & personalized service Our goal is simple — help you find the right vehicle that fits your budget and lifestyle. We work with customers from all situations and focus on creating a smooth, honest experience from start to finish. Visit us at: 6231 S. Orange Blossom Trail, Orlando, FL 32809 Call or message us today our team is ready to help you drive home happy!

Save yourself please. Especially if you think this place will help you catch a break go to Credit…read moreCars The only form of payment is via phone call, where card information isn't stored (you'll be repeating it every two weeks) Tolls on vehicle must be paid before the car and they are added to every payment(two weeks). The insurance must be through their third party providers. My vehicle had a tire burst while I was driving days after buying it and after market parts that I was not mad aware of until the car started shaking as well as bugs. I tried to move past all this because I'm young and just need a car for now but then the fun began please see screenshots I've owned the car for about a month or two and twice they disabled the vehicle without prior notice or acknowledgement outside of the control disclaimer," Good evening, your insurance is showing as inactive. Please get with us asap." and " This is of urgency, please get with your insurance and update it." before I was unable to make it work due to the car not working. It was also parked away from my house so the risk of it being towed was sky high. Needless to say I plan on returning the vehicle I'm not sure it's worth the headache to be in a high mileage vehicle with after market parts and heavy financial burden. You're looking at paying for a car note, family owned insurance and whatever else you need to put in for labor and parts

I purchased a 100% LEMON from this Credit Nation at 5400 S. OBT Orlando, FL 32839. DO NOT, DO NOT…read morePURCHASE ANYTHING FROM THIS DEALSHIP!!! A friend referred me to this dealership because the owner is a recovered Alkie, supposedly, so am I. Living the principles of the 12 steps of AA, honesty, hope, etc. I thought that I had made the right decision. After purchasing the car, I took it to Tires Plus to have an inspection, it was going to be over $3,000 to have the car brought up to part. When I discussed this with the backyard salesman, Mike assured me they would make good on the car. His mechanic indicated that he doesn't work on Mercedes, well who the fuck authorized the car to be sold. Cash purchase is what I was told and that's exactly what I did. I have since taken the car back several times. After spending over $6600 to have the car serviced, there is still an oil leak and another $2,500 worth of work that still needs to be done. I am so frustrated. The car repair place, Longwood Auto Fix, charged me over $6600 for repairs. I feel that Credit Nation and Longwood Auto Fix are trying to take advantage of an elderly African-American woman that is relying on them, to tell the TRUTH, and be HONEST. I would like to hear from your organization to see how we can come up with a resolution for both parties and get my car in running condition. Rate this business as a ZERO.

this place is horrible so not purchase from this place. Mike the man Incharger told me his cars are…read moregood and had no issues now I'm finding out that the car he sold me was severely damaged and was said to have transmission problems and he still sold it.

Servicio es horrible. Estuve mas de 7horas. Nadie sabia nada. Querian Que firmaras y pagaras antes…read morede ver el vehiculo y sin manejarlo. Solo te dicen Que ya casi. No lo recomiendo. Lastima Que el vendedor es buena persona.

From the owner: Why TakeTheKey? At…read moreTakeTheKey, we make it easy to drive away with the car you want—without the stress. With a wide range of reliable vehicles, flexible financing, and a team that puts you first, we’re here to make your car-buying experience simple, honest, and hassle-free. Take the key. Start your journey today.

This isn't their location any more. its funny how they have a fancy website yet they are far from…read morefancy. Believe me its some run down lot in the back of a building off OBT. At first I thought I was getting a good deal but that wasn't the case at all. We even brought a mechanic with us who pointed out minor issues the dealer wouldn't budge on the price we thought we were still getting a good deal so we still purchased the vehicle well a month later that isn't the case we had to replace the WHOLE cooling system in the vehicle and come to find out it was a blown head gasket .So after putting in over 1200 i now have to put another 2k to get the head gasket fixed could be more depending how bad it is when they open it up. The vehicle was rigged to get me home it started messing up the day after we brought it home. The battery was the wrong size the radiator was the wrong size. there is so much wrong with it you couldn't tell with the naked eye but once we started taking things apart you can see. This is my family car the sales person saw my kids and knew the issues yet he sold me this vehicle knowing it had all these issue. Ive maybe been able to drive it 5 days out of the whole month that's how much its been in the shop. So my vehicle that i thought I was getting a good deal on happened to be a complete LEMON. I should of known! I have called the number listed on google ad facebook all it ever does is ring you cant leave a message its linked to a fax machine. they don't answer you on facebook or on offer up. took longer then 30 days to receive my registration I actually had to call the DMV to make sure they even filed they did but late so i didn't get my registration till after my temp tag expired when my significant other went to pick it up the person there didn't even speak English but he wouldn't leave till he had our registration in hand the gentlemen working had to call some one else to eve find it Thank god we never have to deal with them again. Sucks that you cant trust any one any more. We were going to get the car fax but I didn't want to spend the 40 to see where the car had been i totally should have better yet if the car facts isn't provided then don't even buy from them. Sucks that it had to come to this but at least now you know what your getting in to if you purchase from this dealer.

UPDATE *** As of 7/25 all is well. No issues at all with the car. Wish I would've purchased my…read moredaughters car here.***I recently purchased a car from TopLine January 2016. The staff was friendly. Its been just over a week and I haven't had any issues with the car. I paid cash so I didn't have the roller-coaster ride that most have from financing. I'll update if I do run in to any issues.

The sales rep, Juan Rodriguez, was a gentleman and great to engage with. As any good sales rep, he…read moretruly wanted to make me feel comfortable and at ease. Juan Rodriguez gets 5 stars from me. Now, in terms of the vehicle, they did their part to provide a clean, well-kept car that was worthy of the price. My complaint is that at the very end, when all was signed, said, and done, they gave me ONE fob and an almost empty tank of gas with 60 miles left. Whenever I have purchased a used car in the past, I get 2 keys and a full tank as a way to say "Thank you for your business." For that reason, I give 4 stars. Before you close, ask if you are getting 2 fobs or 1. If you are getting only 1, buying a new fob, programming it, and getting the inside key cut will put you back over $200. Use that important data to negotiate the final OTD price. Also, ask if they can fill your tank as a final TY for business. Every penny counts!

Horrible customer service with very unethical and sleazy business practices…read more Turnt what should have been a joyous moment for my daughter into a total nightmare. Test drove a few cars. My daughter decided on the one she liked. During the test drive I mentioned to the salesman that the maintenance required light is on. He responded, "it probably needs resetting." Purchased the vehicle. Next day the light came on again. I scheduled an appointment with Toyota (that's the make of the vehicle). Toyota inspected the vehicle found a leak gave me paper work to take to the dealership. This was on a Saturday. Left Toyota went straight to this dealership. Spoke to the sales guy. He asked for the paper work, took it to a manager, came back with a signed piece of paper from the manager, gave it to us and said the service department will call us Monday. Never received a call so we just pulled up ion Monday. Showed the service guy the paper and explained the issue. He took the car, inspected said they cleaned it out but see no leak and to come back on Thursday. We returned on Thursday with a video of where the leak is according to Toyota. He took a video of the finding from my phone, took the car, returned and said they would have to contact corporate in Miami and they would give us a call. CONFUSED and DISAPPOINTED. No call and the problem has still not been rectified. DO NOT PURCHASE FROM THIS DEALERSHIP!!!!

2017's Yelp 100 Challenge 94/100…read more What a terrible place! My friend purchased a vehicle here & recommended them to me because service was quick & he was able to get a relatively cheap car. After buying a new car, I wanted another just for emergencies and was going to check this one out. It's not in the best part of town, & like all shady, used car dealerships, the best looking cars were out front, but those aren't the ones they attempt to sell you. The ended up showing me four vehicles, both with payments coming to about $400 per month (which I'll never pay for a used vehicle). They were rude and whenever I said I wanted to talk to the owner about what they were showing/telling me, I was always told he wasn't available. Even when I called in several times several days later, he was never available. My friend ended up getting his car repossessed due to an error with billing on their part, & they would not work with him, nor take responsibility for their shady business practices (they told him if he paid the full price of the car up front, which was over 5k, they'd give the car back). Do not go here.

My fiance and I stumbled on this car lot through our searches for a quality used car. My fiance…read morefound one that he truly liked, so, we decided that we would check it out. Upon our arrival, we instantly saw the vehicle that we were looking for. We first found out about this lot through Auto Trader on-line. One of the sales associates met us outside and we started talking to him about the vehicle. The price that was listed on their website was not the actual price of the car, however, it was not a bait and switch situation, considering since the car was there. However, through briefly speaking with him, I noticed that I knew more about the car lot through my internet searches then he did. I did notice that quite a number of their cars at this lot was in a state of disrepair. Not only that, but, I noticed while looking at a few different vehicles that they were full of trash, where they had not been cleaned out. Overall- they had a nice selection of cars, but through the torn convertible tops, nails in the car tires, and trash in the cars, we decided to leave. We won't be coming back.. obviously.

I was lied to by these crooks, I was told I could make an even trade for another vehicle so I drove…read morefrom Palm Coast Fl to Orlando Fl just for the guy to get in my car, drive it like a maniac and then tell me he would only give me $1000 for my car which was in better shape and had lower miles than what I was trying to trade for but yet I was told no deal for no reason. Stay away from this place, that's a warning

Horrible, deceptive scam company who sold me a severely disabled used car without warning, and when…read moreconfronted with everything, took no responsibility, and refuse to provide a proper solution. They actually keep trying to turn it around on me when the car was delivered to me already unusable. It nearly caused an accident literally within the first half an hour after it was delivered to me and I tried to drive it. It also died and left me stranded in the middle of the road at this same point, again, less than an hour after being delivered. And then the warning symbol and alerts in the car started shortly after. Transmission failure. I have called/visited several places to inquire about fixing this car's transmission issue, but it is an outrageous amount of money to fix. I have been having to then waste more money on ubers just to get around as I have a child and a busy schedule. Meanwhile, the car I bought weeks ago has been sitting there. I had no way of getting to the dealer, and repeatedly asked about the condition of the car. They failed to mention some things. Just kept using the typical customer service type of language as a distraction. They took my close to $4000, but cannot provide a solution. Keep telling me that someone will get back to me, but no one does, and I keep getting the run around every time I call/ go there. I need my money back. I understand some repairs for a used car (and there are a number of things to be repaired on the car) but not undisclosed repairs costing around $5000. I am stuck, and have no clue what to do now. I am so tired of people who take advantage of others. So sad.