Dick Smith service department is a total rip off. We took the truck in for a simple transmission…read moreline replacement. $700 later the clamp wasn't securely closed and less than a mile away the clamp came off and blew the entire line off causing all the transmission fluid to come out. Now the transmission needs to be replaced and Dick Smith is not taking any responsibility. Even though they acknowledged the tech didn't clamp the line back on correctly creating a larger issue.

I left my 2017 Nissan Maxima to be service. I needed an oil change and tire rotation. I should not…read morehave been charged for the tire rotation since I purchased my tires from Nissan. When Rick, my service tech found out he called me and immediately offered a refund. This is what I call superb customer service. He did not have to call or even pay attention to the error but he did. Rick is who my husband and I call and go to every time we need our vehicles serviced. His professionalism is amazing. Thank you Rick @ Dick Smith Nissan on Two Notch Road!!

I had a ruptured air supply line to my rear brake chamber. To make things worse it was a holiday…read moreweekend. I called ahead and asked if they could make me a new air line. They could and even waited for me to arrive since I was 2 hours away. They quickly removed my old one, made the new one, and even installed it for me. All on a day they were " closed ". They were in the shop catching up on some things when I called them. These guys have earned my business anytime I need something done and am in the area. The price was more than reasonable and the service I recieved was second to none.

Failed to complete a job or communicate. Caused our family a lot of money to have the issues…read moreresolved

Burbine automotive went above and beyond to replace my steering pump. I recommend to my family and…read morefriends already. I just moved here and he's has been the best mechanic hands-down.

I love coming here to get service on my vehicles. I come here for all my regular service and major…read moreservice needs. Prices are fair. But most importantly, they respect my business and my time. And even more importantly, they are honest! Great place to use for your car needs

I was in and out in 2 hours... very professional and quick service. He was recommended to me, and I…read morerecommended others as well. Definitely recommend to anyone that needs to service their car and don't want to deal with the long lines at other major mechanic shops

We developed a problem with a bad shimmy in our car returning from a trip to Charleston. The…read moreservice department informed us that we had a bent rim and wanted to replace it with a new OME for $1200. We found a rim at a savage shop for $410. Before installing the replacement rim, we took the car to a tire shop to get new tires. There was nothing wrong with the original rim that was on the car. We had lost a weight that balanced the tire, causing the shimmy. We never returned to Audi in Columbia.

Amazing service! Rushed me in and out for a tire change in less than an hour without an…read moreappointment. Very kind!