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    Thats My Car

    3.3 (4 reviews)
    Open 10:00 am - 6:00 pm

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    5 years ago

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    United Auto Sales

    United Auto Sales

    (5 reviews)

    I purchased a brand new NX 350. I have taken it back 3 to 4 times for a grinding noise. I have ever…read morereached out to Lexus main office. They act like q brand new car off the showroom floor is supposed to make noises when turning the wheel to the right on the drivers side. I have plenty of records of the repairs they have supposedly made and the car is still making a grinding noise. Lexus is no longer luxury, in my opinion. I never expected this from them. My car is a 2022. ​

    DON'T BUY HERE!!! If I could give this dealership a 0 star - I would. I am a disabled veteran and…read morecontacted them because I found their dealership through my lender (USAA) who partners with TrueCar. TrueCar now has an ongoing investigation with their dealership for deceptive practices and has advised me the owner is not returning their phone call and Heather says she is 'out of it now". Next step is that they get flagged for their deceptive practices and removed from being in partnership with TrueCar....THAT is just HUGE. I THOUGHT, because I employed a trusted service, I would be safe to trust a dealership in helping me to purchase a vehicle and have it delivered to me since I cannot sit or stand for any great length of time. I also have two small toddlers and between the two issues, told them I could not make the 4 hour drive. We did most of our dealings via phone call or text, and they assured me, I was buying a beautiful vehicle that was mechanically sound and has had NO issues. I SPECIFICALLY asked if it had any mechanical issues or the check engine light on - they assured me it didn't and they wouldn't sell a defective vehicle....well that was deceptive. Upon delivery - the running boards to the truck I purchased were swapped out for cheaper and shorter ones...problem number one. I did NOT get the truck as advertised. The bigger problem? The dealership text me just before the truck was to arrive and advised the check engine light was ON...no big deal they said, just have it reset because they needed to fill DEF fluid. The delivery driver advised me he noticed the check engine light was on and that the dash was stating I could not drive over 55 mph. Of course, I get on the phone w the dealer...what to they tell me? That the owner Nike, will call me the next day about the issue by noon and that I bought the truck so there is no returns. SERIOUSLY? I told them I wanted it fixed. I immediately take it to a local and reputable mechanic, he advises me that not only was the DEF fluid NOT filled, it was bad and needed to be completely flushed. Wait, that's not all - The DEF sensors are BAD - here we are now at $1,300 to fix. Wait, STILL not done - the TURBOCHARGER is BAD and needs to be completely replaced. Currently sitting at a $4,200 plus fix...just to get a WORKING and RUNNING vehicle!! Which is what they TOLD me they were selling me. I called them almost daily if not multiple times a day - STILL no return phone call from the owner as promised. I have now had to retain an attorney to file a lawsuit, contacted the local media, filed with the BBB and TrueCar - not to mention reach out to local veterans groups, just to protect other buyers! This is just bad business sense. Now, if they chose to make it right in a timely manner - I would be glad to update my review.

    Latinos Used Cars

    Latinos Used Cars

    (3 reviews)

    They used to be Latinos auto sales located off of two notch next to o Riley's. I purchased a car in…read more2019. I needed to get a Lien release from them and was told I had to come in person . I called to find out what time they closed and I was told 6:00pm. When I arrived at 5:42 , the door was locked. I called the owner and he was very rude, nasty, and was not willing to help me. He said the girl must be gone for the day. I told him that it is not 6:00pm . He then responded with a nasty tone and attitude saying well what am I supposed to do , I am not up there and I'm working . Sir, NONE of that is my problem. If you knew you had a customer on the way , you should have told your receptionist to wait until y'all close to leave. Your cars are trash anyway and not worth 2 wooden nickels put together. I have had to replace and put more money in the car that I purchased from you all than it was worth to begin with because you lied and said nothing was wrong with it lol. DO NOT PURCHASE A VEHICLE FROM THEM. They are NOT reliable and they are very weak and nasty when it comes to customer service. Go somewhere else if you can, because I wouldn't sale these cars to a dog.

    I bought 2 cars at the same time one car was down and not drivable within the first week second car…read morewas put into shop they told me it would cost around 8k to fix everything!! Now with both cars down and had already put much money into. he said he would replace the one car after telling him I had no extra money! he said he would just trade it for another . After driving all the way back out he wants me to give both cars back for one..! moral of the story they are a scam and a rip off.

    Thats My Car - car_dealers - Updated June 2026

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