DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

Terrific customer service! Spoke to Mike on the phone before coming in and even though I live…read morefurther and other AutoZones are closer, I chose this location based on reviews. So glad I did! Natalie helped me when I arrived and she was very kind and tested battery, alternator, etc. and everything checked out fine. I was happy to not shell out a ton of money and waited in line just to tell Mike how grateful I was for the great customer service. We coincidentally have the same kind of car a few years apart so he gave me some tips to address a couple of my issues. This was meant to be! Highly recommend this AutoZone!!

Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

Pulled up with a bad alternator.. and the team was quick to help out. Specially one guy I wish I…read moreremembered his name.. but over all they have a good team. Hard to find now days.

I don't care for this location even though I like Oreillys and have a business account with them…read more They always seem smug when I'm in there and condescending when you ask a question. Also, they have to be the ONLY parts store with NO loaner tools. I had a dead battery and after a jump start drove to this store. After spending $100 on a new battery they proceeded to tell me they don't loan tools. They wouldn't even give me a pair of pliers or offer to help install it. I had to dig in the trunk to find an old pair of pliers which promptly stripped out the nut on the battery terminal. I refuse to shop at this store.

Terrible service. They lied to my face about my battery being bad and that I needed to pay $150 for…read morea new one. Only to find out out the battery was completely in good condition. They refused to issue me a refund and exchange my old battery back to me. The manager Juan also was extremely rude and literally took my request as a joke. Definitely be careful when having one of their employees help you out.

It's sad to say this location is closing and I have use this location for the past 15 years. All of…read morethe attendants here have always been very professional and very helpful. I have always patroned this business because of the customer service and low prices of the auto parts. There has always been a variety of items available in stock. It is very sad to see one of my favorite auto part stores close.

I took my car to this shop for a wheel alignment, but the job was not done properly. My vehicle…read morestill had the same problem, so I had to come back to have the service corrected. What made the experience even worse was that after waiting for about an hour and a half, I was told they couldn't help me that day and that I would have to come back the next day. I consider this a complete lack of respect for my time and very poor customer service. I am very disappointed with the service I received and, based on my experience, I would not recommend this shop.

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

Auto Center 100% great! I had been stranded, got a tow truck to jump meI called and DUSTIN over and…read morebeyond helped me! I went to Mcart location to get the battery and NO one would help me! DNT go there! If it was just one person, I would have spoken with the manager! But it was ALL of them! See the review for them! Called Oakmont location back and Left after SCOTT the mgr said yes! Come down! I pulled up and D helped right away! This is what customer service Is about!!! They had my mind at ease and went over and beyond to help! Actually cared what was going on! Thanks to them I feel so much better! Great experience at Oakmont TX location. Everyone was great! Thank you all !

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

I was looking for a Lexus. I stopped by Sewell Lexus of Ft Worth to test drive a couple of cars. I…read moregot the most amazing sales person: Spencer Vaughn. He was knowledgeable and very easy to work with! Good dealership.. great sales person!