The staff at Bennet's are absolutely amazing. They're not only courteous, but they are also very…read morewell with their products through the grace of God they assisted me in being able replace an RV toilet for my brother who has cancer. I very much.

We had our awning repaired and extended our awning now it is stuck. When we extended it it shot out…read moreway too fast. He said they repaired them all the time. I will not recommend this business!! We are too far away to go back. They don't know what they are doing but they are very nice.

Everything in labor is excessive. They don't tell the customer the labor cost is a minimum of a…read morehalf hour per item not per hour like the sign reads. Be fore warned how they operate. NOT 200 an hour. Very misleading.

Motor Home Specialist (MHSRV), of Alvarado, put a whole new…read moreroof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! Needless to say, I did not take the motorhome back to them so that they could charge me another $19,100 to do another sub-par job. The shop I did end up taking it to, Quality RV Solutions, also in Alvarado, upon disassembly of the damaged roof, discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary rubber contact cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Motor Home Specialists talked a good game, took their sweet time and charged handsomely for their work; sadly it was incompetently done and when it failed they would not stand behind it. I recommend staying well clear of Motor Home Specialists; I will be taking them to court.

I purchased an RV last February they could not supply registration until December and when they…read moredid, I found out that they sold me a salvage trailer. Lawsuit is pending.

My first word would have to be WOW! I can't say I've ever had a better experience in buying…read moresomething anywhere. From Jose (salesperson), who was our first contact, to Cody (service dept.), who walked us through our RV explaining all the features, Dustin, the general manager, and Chase, the Finance Manager, everyone was terrific! The purchasing of our new RV was a breeze thanks to all of these guys. I have the personal cell number for Jose who told us if we had any problems or questions after the sale, to not hesitate to contact him. I will definitely recommend them, and this place, to all of my friends. Keep up the great work, guys!

Had a very positive experience at this Holiday World in Alvarado. Was in the market to upgrade a…read moretravel trailer. Swung by here on a whim to see what they had and glad we did. The day we stopped by this location was short handed because of a RV show in Dallas. Went out of their way to find someone to help us and made sure we had an employee with us to show what we had come in for. It was a great team effort for those that were there. First to help was Amanda the Service Mgr which was nice because could answer more technical and maintenance type questions. When she had to take care of something in maint., Franny who is in sales showed up to show us rest of what we came to look at. At one point a service tech was called out to answer a question. Settled on a used 5th wheel which was in good shape but had a few things we wanted fixed and they even noticed a few items. Made a detailed list of items and had a call after we left for any clarifications, anything we thought of later or may have left off the list. Had grandkids with us on one visit back to look at camper again and start the deal in progress. Sheila did an awesome job of helping keep the gkids occupied by coloring with them so wife and I could devote time to taking care of business. Spoke with a tech and several others in service and parts about a hitch. Went through several and with their information was able to make the best decision for us. Ramon in finance was very nice and enjoyed talking with him while finishing paperwork. Franny was with us through the delivery process and went through everything on the list to make sure was done to our liking. Got a good walk through with a tech who was able to explain things about the camper and answer questions. Tech who installed the hitch came out went through the process of hooking up the camper and explained well how to unhook. All during this time Franny had cleaner and a towel and was touching up a few things and made the camper sparkle like a new one. To me, this Holiday World location has a great team that works together and keeps the customer in mind. This is our fourth camper and wished we had come here for the 3 previous ones because Holiday World was that much better of an experience. When time to get another one hope that Franny is still there as well as the rest of the team. Don't typically give 5 stars unless absolutely deserve it and for my experience with Holiday World they earned and deserve it.

I have been over 4 months now trying to get the promises made at purchase done. We have received…read moreevery excuse in the book to no resolution. They each time I call, agree it has taken way too long and will get it done immediately to no avail. We paid for a fairly high priced super c coach with promises to be taken care of within 3 weeks. The parts department guys came in to measure the sofa that was to be changed out, took pictures of the color and was told it was ordered the day we picked up the unit. 2 weeks later with all kinds of questions so they could get the sofa ordered. It was never ordered. When it did come in, it was dark chocolate brown and our unit is more of a light tan. After more run around and excuses they ordered another one. Same issue. 4 and a half months later they will not answer my calls but do usually eventually call me back with no resolution. If you buy from this bunch, make sure the unit is 100% as you want it because they are not likely to fix any issues with it.

Great Service! Last…read moreyear we purchased a vintage Airstream trailer and we love it! Unfortunately the previous owner attempted to replace the long awning and made a mess. After a disappointing experience with Vogt RV in Ft Worth, we found Bayer RV. Mike and John were great to work with, those guys are sharp. Really happy with our new Zipdee awning.

These guys are great. I am from California and was looking for a new 2019 Flying Cloud 20FB. From…read morewhat I could tell, these guys had the last one in the nation (April 2020). Steve was great at setting the purchase up over the phone, getting paperwork started, leading me through the overall process (both on the phone and in person), and asking for a reasonable down payment. He was good at calmly answering all my questions prior to pickup, which was a bit more convoluted than usual due to this Covid thing. On the day of pickup he explained everything, walking me through the unit and showing me the various features and how to use all the appliances. Arthur got the hitch set up and answered my many questions (I had never towed a large trailer before), and Benny was helpful upfront with purchasing a few accessories I wanted. I don't know what some people are talking about saying accessories here are super expensive. I didn't find that to be the case at all. Same prices I've seen elsewhere. I got what I consider to be a real good/fair price here, and all the employees were straight up and real helpful. This is the kind of place I like doing business with. I felt good about the whole process which, I am sure many of you would agree, isn't common in today's world. I wouldn't hesitate to recommend them or purchase another unit from them (although I hope that won't be the case!)

The people that work here are very friendly and responsive. I was here in Texas only for a few days…read moreand Kelly responded to my email quickly and we were able to view the RV that we wanted the next day. Kyle helped us find the perfect RV, assisted us in setting up delivery and setup of the RV, and found an RV park to move our new RV to. I highly recommend checking out Exit 415 RV Center if you are looking to buy an RV.

Amazing people! We were so impressed with customer service here. They are so helpful and…read moreknowledgeable. It's hard to find great customer service like this.

Update: Returned recently for a repair that was not covered by insurance. The diagnostic fee was…read morereasonable. Repair was quickly and affordably done. Parts used were an upgrade/improvement over factory parts. Highly recommend if you have some repair work to be done.

This place is top notch! We worked with Jeff in the service department and he was very thorough. We…read moreleft our RV there confident these guys would fix the issues we were experiencing. They were quick and fixed our issue in no time at all. If you're experiencing problems with your RV, take it to these guys. They are honest and quick to get the job done!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

Bob with Blue Collar Team was so professional, kind, responsive and such a pleasure to work with…read more He responded to my request right away, and had the job finished so quickly! Would highly recommend.

From the owner: Specializing in RV Services in and around Granbury. AC, Tanks, Roofs, Plumbing, name it! Fast,…read morefriendly service. Call or Text. Aiming to be shockingly reasonable!