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    O'Reilly Auto Parts

    3.7 (3 reviews)
    Closed 7:30 am - 9:00 pm
    Updated 2 months ago

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    Batteries Plus

    Batteries Plus

    (26 reviews)

    $$

    Western Hills/Ridglea

    Do not shop at any of these stores. I bought a lawnmower battery from the store in Hulen. The…read morebattery was dead when I went to put it on my trickle charger as my lawn mower had not been delivered. I took the battery back to the Hulen store and was told I couldn't return the battery because it was dead. I was told to bring it to this store. The store manager told me the same thing and then called me a liar and told me I used the battery and that they tested the battery before they sold it to me. Which they did not do in front of me when it was sold to me. So I was sold a faulty battery, told I was a liar and now i'm out $80 of which I at least got store credit but they still robbed me of $80. Wait the 3 extra days and buy it on Amazon or spend the extra $20 at another place that honors their return policy. Worst customer service i've ever seen.

    Bought a $ 200 X2 lithium battery and X2 Pro charger , after a few months it stopped working . Took…read moreit to location they checked it out they said it was all good . Took it home, connected it and immediately the battery showed dead when I connected it. I called the Location Tristen answered and said I would have to go through the testing and charging process again. I told him I would like to talk to store manager because what he is telling me doesn't make sense as I understand parasitic draw but don't think it could happen in 10 seconds and that the battery would not charge last time or this time with the X2 power charger . When I asked for store manager or district manager info Tristen hung up on me . I tried to call back and Tristen wouldn't answer the phone . Later in the day I called back and said did " I called earlier did mean to hang up on me . " Tristen's reply " absolutely the Manager will be here Monday-Friday " then hung up on me . If you get a battery and don't ever have an issue this might be an ok place to buy . But if you have an issue and want them to stand by the warranty you are out of luck and will have to call corporate or go to another location because Tristen doesn't care one bit of you are a customer .

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    Western Hills/Ridglea

    I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    DFW Mobile Auto Repair

    DFW Mobile Auto Repair

    (19 reviews)

    Far South

    Five Stars Service, very friendly, Stress Free Auto Care, is the perfect name for the auto service…read moreshop. Femi is very friendly and helpful welcome everyone as they walk in the door. Help you understand everything step by step. His team is courteous and respectful. I just love the atmosphere, I was stressing over my van getting an inspection, because of the different repairs needed. But the price was very costly. But with Street Free Auto Care they took good care of me.. But it was less than what I thought it would cerviceost me. TY

    This request started off very well but ended up with snarky language from this company regarding…read morethe final location of my vehicle when they returned to my home. First and foremost, the cost of additional services they recommended after doing the original work, were much more costly compared to just a cursory look online by about 15-20%. Of course, they have every right to charge whatever they choose. I can live with this and in fact am using another mechanic who is going to do the work for almost half. But the real crux the issue was when they dropped off my vehicle, and after they departed, I texted and asked they move the the vehicle to the front of my home, instead they parked in front of my neighbor's home. This wouldn't be a big deal except I can drive it due to a dead battery. They responded with "We are already on the way to do other work we have. That is as close as we could get to where we could reach our tools without blocking traffic." This is an excuse because when they came to pick it up in the original position, there was concern about traffic other issue regarding the location. The had no problem working on in its original location so it made no sense that would be an issue upon returning it. More egregiously than all of this is when they appeared to get irritated with me and made this comment: "There was not a truck parked in front of they way yesterday. Have a nice day!" The exclamation point is snarky and rude and moreover the truck they implied an issue today was also there yesterday and besides truck is in front of a neighbor's house. Moreover, they drove my vehicle to my home today and regardless of anything else could have easily just parked in front of my home. I'm sure this company does good work and this is just my experience, but I rarely give critical feedback unless someone gets testy with me and that is the single reason I'm writing this review.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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