Don't go to this guy I had him give me an estimate on my car and he told me it was going to cost me…read more$800 skeptical I went to someone else and they fixed it for $350 this guy didn't even look at my car and shot me that price this guy is sketchy at best . As a grandmother with cancer in the middle of radiation and chemotherapy I felt he's trying to take advantage of me and I'm a 94-year-old great-grandmother with cancer in both eyes and a colostomy bag that leaks Sincerely LN

Great service and good work fixing my wife's very old (2001) Jag. Very friendly staff on top of it…read moreall.

Last week, really needed my breaks done on my 2015 Honda CR-V and I thought my belt was going bad…read moreas well. I called 5-Star and a few other places to get approximate prices and availability. Though 5-Star couldn't give my an approximate price over the phone, they were the only ones who would squeeze me in the same day. Everyone here was really friendly. 5-Star said all I really needed right now was my breaks and rotors; and they said the belt was fine. What a relief! I was happy to find out they didn't try to buy other stuff for my vehicle. They did tho, give an extra paper filled with suggestions for future car repairs. I thought that was really kind to give us a heads up; and that they didn't say that we needed it all right now. Anyway, being about 7 mins from my house and living in Lexington for over 3 years, I had yet to find a repair shop that I just loved. I will be coming back again for all of my repairs!!! Thanks for everything!!!

Called last week to have oil change, battery tested, and check about car pulling to one side. I was…read moretold that they could get me in on 10-5-23 @8:00 am. I arrived at 8am and Ellen (who made the appointment) told me she had me down for 10am. My husband picked me up. At 2pm, I called to check progress on my car and she told me she would check & call me back. I didn't get a call so I called back @3pm and same person told me that it was finished but the "supervisor" needed to check it. My husband dropped me off and it took a half hour to get the bill. I ask her why I had not been notified about appointment change and she didn't respond, no apology was given (my husband heard the conversation when I made the appointment and was told 8am) . With oil change and battery testing they charged $92.68 with $25.00 of that being for battery testing. I had used 5 Star several times over the years with good results but not this time and never again.

Amazing group of people! Took my car in to get my ac charged after changing parts myself, 1st 2…read moretimes they didn't charge me due to a stoppage in my system. They're standards of what a shop is should be what all others should strive to be! they're genuine, honest and respectful. Not out to just get money but they provide service at honest pricing, it takes me back to when my dad had a shop and mechanic shops were honest!

Don and the team have consistently been very thorough and the prices have always been reasonable…read more One of the few places I have found that I don't leave with the feeling things were fixed or suggested that weren't needed. After training as an auto mechanic in high school, I have no reservations highly recommending this business. I, my daughter and my sister and extended family all bring our cars here for diagnosis and repair.

These guys give great service. I had a difficult battery to replace and they worked on in for…read morenearly an hour without complaint.

Tuesday, July 15, 2025. Perhaps the rudest sales lady I've ever encountered. Absolutely no…read moreinterest at all in helping to locate an item. She must truly hate her job. I'll never be back.

They're still very reliable. I've never taken my car in and left feeling like there's still an…read moreunresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Honest, affordable, plus quality work. They give estimates before they do any work. I checked…read morepricing and they did have the lowest price for the same parts. It is first come first serve but you can drop off the night before. Very convenient.

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

I contacted this place a few days ago about wanting a RAV4. One sales rep for reached out to me and…read moresaid we have the one you're looking for. I asked if he would be there Saturday morning right after they open he said yes I'll see you then. His name was Christian. I have all of my paperwork in order including my loan so I was ready to go. I sat there for 40 minutes because when I first walked in, I asked for Christain and they said they would go look for him. After the 40 minutes, I went back upfront and talked to some other people and they said let me check where he is. Oh he's not here today so not only did I waste my gas driving all the way from Harrodsburg to Lexington. I also wasted my time!!! Then another sales rep came up to me named Henry. I already had a bad feeling with this guy because he was gonna judge me and treat me like an idiot because I'm a woman. I was right I told him exactly what I was looking for and how much I wanted to spend did he listen to me? No he was trying to push a car that was $10,000 more than what I told him I was wanting to spend. Also, the vehicle I was told was in stock was not in stock and wouldn't be for two weeks. Of course Henry was still trying to push more expensive vehicles on me and even wanted me to fill out a credit app, I said I don't need to fill out a credit app. I already have my loan and then he's like well with whom I said Navy Federal credit union and then he looked at me like well how do we get our money? I said I have a check. They sent me a check a real check. He had to take the check to his boss to see if they will take my payment and he came back and said oh yeah this is a real check??????? I said why the hell would I give you a fake check???? Now my blood is boiling so not only Henry completely humiliated and doubt my intellect, he treated me like I was some kind of thief, trying to pass off a fake check. I looked at him and I said I will not do business here. Have a nice day. I'm done. You'll never get my business and I will make sure I tell everyone I know not to ever go to your business!!!! STAY AWAY from this place!!! I am one pissed off disabled Navy veteran.

They give good service and are very helpful. I was given great service. The shop is set off from…read morethe road on Versailles road.

Auto parts store dude sensually fingered my car…read more I am appalled. I'm a 26 year old, mixed race, single female and going to the auto parts store is always terrible. Worker found a hole in my car's intake hose (it's a Versa, so it's supposed to be there) and just slides his finger in there while looking at me. In and out, a few times. As if I'm not supposed to know what the message is there. Then I told him I had driven my car like I stole it for a few miles so it could adjust to the new MAF sensor, and he said: "oh so you were like 'I'm going to drive you hard and you're gonna take it'". What the hell. What is it with these car guys?? Y'all need to get laid outside of business hours. Just get that horny energy out. Never thought I would say this but it's curbside pickup for me from now on.

You can't beat Charlie's! They are fair and honest. Read their many 5 star reviews, they earned…read morethem!

The AC on my vehicle decided to go pouff on one of the hottest days of the year. They were able to…read moretake care of the problem and I was driving with cold air within hours. Very friendly service and the charge was reasonable.