Very knowledgeable staff, especially Adrian M. He went above and beyond when I was pulling off my oil cap to put in 2 quarts of oil. My hand slipped, and the cap went into the undercarriage of my car and he spent a significant amount of time working trying to get the cap out from underneath, even though my car was hot. I will be going to this AutoZone from now on thank you Adrian. read more

Miguel and Vincent were SUPER knowledgeable and kind. Helped put in my new battery and helped with some other odds and ends I had questions about (coolant, hydraulic hood thingies, etc). Really appreciated the quick service. read more

They confirmed I had the right battery I needed before I arrived and then when I arrived Vincent changed the battery for me, friendly and professional. read more

For me Auto Zone ticked all the boxes to make doing business with them a pleasant experience. I had purchased a O2 Sensor from the Auto Zone close to where I live 5 days before my 300+ mile trip to Pismo Beach,Ca. On the way to my destination the check engine light came on. Once in Pismo Beach I went to the local Auto Zone and explained my issue. They hooked up their reader and it showed that the new O2 Sensor I just purchased had failed. I showed them my receipt from just purchasing the Sensor and they assured me it was under warranty even though I purchased it 300 miles from them at another Auto Zone. I had the tool to replace the sensor so I removed the old one and they gave me another new one. Installed it and no more issues. Auto Zone was Great! read more

Paid $10+ for a single key fob battery. Would have felt better if there were at least two batteries but....nope! Absolutely ridiculous in my opinion. Will be looking more online for small purchases like this, which is a shame as I enjoy supporting local businesses. read more

David and Jacob were very helpful! I needed help replacing my windshield wipers before a week of heavy rain and was stressed out about learning how to install new ones. David helped me pick out new windshield wipers and even had Jacob install them for me! They were awesome and made my morning much easier. read more

Had to special order 3 transmission lines they were supposed to be in the next day one week later still no lines they almost did not want to refund the money until the parts got here. This place is a joke. I went across the street to O'Reillys and they had all three lines in stock. I would not recommend coming to the store at all. I would definitely recommend going to O'Reilly's. They are a lot more professional there. read more

Jacob was very professional and courteous assisting me with my battery replacement. Thank you

Shot out to Yvonne and Alex for the honest and efficient outstanding service yesterday!!! Our Camry battery was replaced with new in 20 minutes with very reasonable price. Oil was pretty low and they fully loaded up all at one stop. I was very impressed!!! We will be back!! read more

Takes only one experience for me to be disappointed and never come back here. I went there to buy a light for my car. A young and inexperienced person helped me out without asking me any specific question regarding my vehicle. He sold me a part that on his judgment was the right one. After a few hours and money I realized that business sold me the wrong part. Today i went back to try to get my money back and after more time (very valuable to me) the cashier gave me a credit store. I feel very disappointed and kinda forcing me to spend MY MONEY on this store. I saved my argument and I walked out. I never going back there ! They should give more training to those kids and maybe they will get more business and make the owners richer and customers satisfied. read more

What a great guy Miguel was!!! He helped me find parts!!! I came in a few weeks ago and the manager was extremely mean.. so I don't know

I want to start by saying one of the ONLY reasons auto zone is getting 4 stars from me today is due to DAVID SILVA. He's one of the friendliest employees here. (And I've been in this area for 8 years now. I've gone to Auto zone probably a dozen times throughout that length of time) He went above and beyond today with helping me change out my headlights. I originally asked Vanessa the manager. I called over the phone to ask for help with them. I could tell by the conversation Vanessa and I were having that I wouldn't be getting any help from her today. When I came in to the store shortly after getting off the phone with her, she came out to look at my headlights and instantly told me that I would have to take it to a body shop where they would have to take off certain parts to get to the lights. LUCKILY, David overheard me talking with the cashier about what I was trying to do and he instantly asked to take a look at my headlights lights. After going out and looking at them he started in on what's seemed like a VERY EASY JOB. He had them changed out and done within less then probably 15-20 minutes. So, with all that said... A BIG SHOUT OUT TO HARD WORKING PEOPLE LIKE DAVID WHO GO ABOVE AND BEYOND WHEN THEY DON'T HAVE TO. Somebody, please give this man a pretty raise and the management position! It will keep your business strong and looking real good! read more

Had excellent customer service & help w my sons tail light. Hannah Z. Came out & assisted us in finding the correct light rang us up & most graciously came back out to help us put the 2 lights in! Not many people these days take the time out to assist you! Thanks!!! read more

This Auto Zone had very welcoming and knowledgeable staff the day I was in. Staff directed me to the products I was looking for and explained that they should be receiving one of the items I wanted in the next day or so. I paid for my purchase and left the store. Returned a couple of days later and the product was in stock as they had said. Nice store and will use them again when I'm in the area. read more

Horrible staff and worst customer service ever! First they sold us hose the wrong length. When we came back in and pointed out that he gave us hose that is too short, he said that it can't be returned. AND THIS IS THEIR FAULT!! This was their mistake and we said they need to take it back and we were not given the length of hose we asked for in the first place. The staff here is garbage and does not care if they give you the wrong length of hose. This store needs new staff and management! Don't come here. read more

BE careful they will sell you a battery for $150 and install it but cannot reset the radio codes and say yoy have to go to a dealer or mechanic to reset the code they disable with the new battery. That would be another 100 or so. So not a good deal and plentiful of frustration and two trips with still no resolution! read more

Poor assistance and when the coupon didn't work from my phone the manager acted like she didn't know how to apply the discount. She snickered and implied that I was silly for thinking that she could help. "You mean I should just apply your discount?" What ever happened to customer service? The same products were cheaper across the street anyway. read more

Helpful counter service. Nothing above and beyond, but the guy told us where we could find the item needed. I asked about another item I was interested in - a sunshade for my in-dash navigation system - but he didn't really look anything up or ask another employee, just said they don't carry them and I should check on Amazon. I have found the service at other AutoZones to be more proactive about helping customers find what they need. read more

Anthony was a huge help and knows his cars inside and out. He gave me the best advice and told me how to deal with my car going forward, all with a smile and a great beard. We even had a few laughs to boot. I could not recommend his service enough. read more

This place sucks! The manager alexia Gonzalez refused to give me a refund on a defective part! Even though the receipt says I have a 1 year warranty and that they will either exchange or give a full refund. I was told to take it to the store I purchased it at! It doesn't make sense since this store is right down the street, and the one I purchased at is 20 minutes away. Never going back to this place again! read more

We pulled up to AutoZone after struggling with a dead battery for two hours. We had a 6hr trip home after a ten day vacation and David S. met us at the door and immediately assessed our problem. He was able to replace our battery within 15 minutes of arriving. He was very kind and knowledgeable, tested our new battery and sent us on our way. We made it home with no problems and we definitely recommend the Grover Beach AutoZone for their EXCELLENT customer service. read more

Traveling, I needed my oil checked. Noel checked my oil and put in the two quarts I needed. She made me feel like it was her pleasure to do it. Friendly to my dog top. If you need a little auto assistance and a female on the road, I highly recommend this autozone because of Noel!! read more

Rock stars here: no comparison possible with other spot across the street. Large stock of Usual items, organized, with service from two gentlemen who immediately helped me )purchased a mat for car). Their to lending service is so generous. But the real gift of this group of employees is that each one, the manager, several workers and at every opportunity, made us feel safe and secure while traveling in the area and breaking down. A quick repair ensued of my son's truck, and we were on our way. Thank you AutoZone for staffing this store adequately. Not like a couple of their stores in Ventura County with rushed cashiers. read more

AutoZone Auto Parts - Grateful for our quick repair without a hassle. - Auto Parts & Supplies Near Me - Grover Beach, California

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So we dropped off our battery to be charged which we bought from them 6 months ago and we left it over night and when we went to pick it up they couldn't find it and after about 1/2 hour of searching they bring it out and tell us it's 80% charged we'll that was a lie they never did anything to it so we had to go buy another from oRiley auto parts across the street . We are done with autozone and not to mention this was located 4hours from our home we were stranded . read more

My review today is for exceptional customer service and specifically I want to point out Vanessa who put in a back brake light that went out while I continued shopping she was kind, knowledgeable and efficient very good location and service.. Thank you Vanessa read more

Very bad management staff. Went in there to spend $80-$100 on full-synthetic, extended life, Mobile1 oil, Mobil 1 oil filter, and a nice flashlight... I'm supposed to get a discount, due to the fact I'm an Uber Driver. I gave Dillon my SKU for the discount. It wasn't working. I told him that's the SKU I've been using for over 1 year now. He kept telling me there's a new one. I've only ever had 1 SKU! He kept telling me what he COULDN'T do for me, Instead of taking taking care of the problem! He lost a $100 dollar sale today, and all future sales I would have made there! Recommend going to Carquest, down the street. They are much more professional and knowledgeable there! read more

Not at all helpful, stood in line with no one covering the register until we finally gave up, go to Oriellys across the street

Been trading with Autozone since they moved in. Never had a problem very courteous good price great warranty's

Very bad service, went to buy a new battery , but wanted mine tested first. Which they said they would do but didn't. The next day I called because they didn't call me. Was told because it had low voltage it was Probably bad and no reason to test it. You can't test a battery until it's charged and I guess they didn't want to charge it. Thanks for nothing and wasting my time read more

I've been meaning to write this review for awhile, but after many negative experiences at other auto supply places, it's easy for one to become a bit jaded. So imagine my surprise when a gentleman named Teal, who is the real deal (Sorry, couldn't resist) offered to not only help select the right wheel covers for my car, but installed them on our vehicle while we watched! He went above and beyond the call of duty, I've noticed the employees here are a cut above. Solid low pricing when you catch a good sale. The counter staff never gives us any gruff when we recycle our oil here. All in all, it was a five star experience. read more

Stopped by this AutoZone a couple times this week. Our initial visit was the day we got into Pismo and realized we've forgotten the lock to secure our generator to the toy hauler. I ran in and grabbed a MasterLock keyed cable lock for $16. The guy at the register finished helping me and then moved on to help assist the cashier next to him, while I stood there waiting for my receipt for a couple of minutes. It would"ve be nice if he'd just finished his transaction with me before walking away. Got what we needed though and the generator was safe all week. read more

AutoZone Auto Parts - $17.27 - Auto Parts & Supplies Near Me - Grover Beach, California

Amazing customer service! Matt, the store manager helped us with a broken radiator cap, he made sure he had the replacement part and came out to help us put it on. The broken part would have never came out without his help. The pressure had it held tight.. thankful for his help. read more

AutoZone Auto Parts - Broken radiator cap.. - Auto Parts & Supplies Near Me - Grover Beach, California

I was told my battery was no longer holding a charge. I went into Auto Zone and they tested my battery. I did need a new battery. Never having put one in before I asked the employee that was helping me if they could put it in for me. He said he could. John was extremely helpful and kind. I now have a new battery, and Auto Zone has a new faithful customer! read more

This location has gotten better with service! !!! I can't recall if he was a manager , but this employee cares for your satisfaction . Jessica jessica, what a great employee also! She listen to our concern with our chyrsler 300 and got us on the right path Kudos to Grover beach location We have the Chrysler 300 read more

Such helpful staff. It's the Friday before the July 4th weekend around noon,. We came from out of town for a funeral and heading home tomorrow. Our cooling system started leaking and the young man who was delivering parts was so kind as to help us out by calling mechanics in the area to find one who could fix our diesel truck so we could get home. After several calls he found probably the nicest mechanic I've ever dealt with. He placed us in good hands with Souza's. He really went the extra mile. We will definitely use this store when we are in the area again. I'm sorry I didn't get his name. Good customer service seems to be hard to come by these days. This young man is definitely a benefit to his employer. read more

Alonso was amazing! Saved us when visiting out of town and needed help with finding a mechanic that was open on a Sunday. Note: We searched for hours to no avail. He has a great demeanor and genuinely wanted to assist in any way possible. He gave great service in providing the exact material needed to fix our vehicle and went above and beyond with searching for several phone numbers for mechanics that were open and willing to help with the final fix. I have never received such service. He went above and beyond his call of duty. This is the place to go for a honest and genuine, help from a team of professionals. Alonso is an asset to this store and deserves all accolades ... and a raise (to management), to keep him there!! read more

Auto Zone is one of the finest auto supply stores around. Was in the Grover Beach store yesterday (Auto Zone # 4021) to buy windshield wipers. Matthew was very knowledgeable with options and pricing, put the wipers on the car quickly, and had a pleasant demeanor. Will definitely return to this store in the future. Thanks again! read more

Wow this place goes above and beyond. Their competitor O'Reilly Auto Parts was completely incompetent at the fact that they could not take a credit card over the phone. (Mind you when you order a part from O'Reilly's they want a deposit with a credit card over the phone). Lori has helped me multiple times in there and she is absolutely amazing. We've been shopping at the competitor for years (since it was kragen) and am slowly making the transition over to AutoZone because O'Reilly's becoming completely incompetent in their skills to assist their customers. read more

Good service everyone helps out accidentally hit the wrong start the first time didn't know how I actually worked

On a road trip and the engine safety schedule light goes on! Stopped at this Auto zone to purchase a code reader and Teal Taylor offered to lend is one and read the code. After that he even reset the code and assured us we were safe to drive. Thank you Teal for giving us peace of mind for the rest of our trip! read more