JB was super kind and helpful when assisting me with changing my battery. I'll be coming back because of his great service, thanks yall!

Worst experience ever!!! I went in with my kids and off the bat felt like I was being judged for having them with me. Angela was ""helping"" me at the time. I got her name before leaving to post on here. I was asking questions not knowing the answers to and she was giving me an attitude while answering. Making me feel bad for asking. It was like she wanted us out the store even though we were asking for help. You would think that customers would come first but she apparently doesn't believe that. We had asked her if she could check our cars battery and she immediately had another associate do it for her. I ended up leaving because I was tired of her attitude and her laziness. My husband ended up going in later in the day after he got out from work to pick up parts that I was supposed to get. He ended up seeing Angela and another coworker kissing in the store (at least that's what it looked like from his angle) and they were being touchy with each other he was about her height and a little older. I wish he got a photo of it to post on here after seeing that he ended up coming home and told me everything. You would think 2 store employees who are together wouldn't be in the same store. You would also think that the corporate employees would do something about it too. Definitely not going back. read more

They literally have the best costumer service I've ever received out of every business I've went to during my life time. Great service, great prices, great return policy. read more

Brooke (employe) was SO helpful! I have no clue about cars and my headlight went out. She helped me on the spot change out my lights! Thank you SO much! The world needs more people like you!!! read more

Autozone and their team members have been going above and beyond for their customers amidst this pandemic.

I have a 1977 MGb and wanted oil filter and oil for an oil change. The books on the shelf did not list MGs, so I asked at the desk. They found the filter and I bought it and the oil. I installed the filter and realized that the center post was too long and therefore the filter would not fit. It almost sealed, not quite. I added the oil and when I started the engine, I lost all of the oil. I went back to the store to get the right filter, they confirmed that they had given me the name that their system said was correct, but they would not give me my money back or give me the correct filter. The manager said he couldn't take the old filter back because it had been used. It was their mistake. When I make a mistake I take responsibility for it and try to fix it. Obviously, they don't share the same ethics. I will never go back. read more

I bought an antenna and it broke the next day, tried to exchange it and they said we can't take something back that is broken, I said I'm trying to return it because it broke, but they still wouldn't take it back. I thought they might stand by the things they sell, but obviously not. I won't return there, their bad service made them lose a customer for life read more

They will not issue a refund for a warrantied part. I had an auto zone starter fail after 8 months. The vehicle was towed and repaired. I brought the bad starter and receipt to the same store I bought it from and they would only give me a new starter. Now I have a $135 paper weight. I will never shop at any auto zone again and I will tell all my friends and family to go to Advance Auto or Napa. read more