10/10 would recommend to anyone, the customer service is amazing, the skill, knowledge, and quality…read moreis above and beyond. Took a high performance streetbike into them that had been sitting for a couple years, asked for a complete thorough inspection and service. They do not miss anything. Honestly surprised on how thorough they were. Will continue to use this business! Makes the hour drive from Pocatello 100% worth it to be rest assured your toys are in good hands, hard to find good reliable shops you can trust anymore, happy to finally find one.

After four months of dealing with them my quad still doesn't run. I paid them to do my clutch and…read moremy quad came back worse than it was. So I took it back the took my clutch apart and refuse to put it back together. I won't recommend them to anyone to them.

I bought a Volkswagen Taos car with my wife on 05/11/2025. My wife drove 15 miles and then there…read morewas an engine error. We brought the car back to Teton Volkswagen and asked to change it to the same car. They told us well and changed it, but we had to pay another 1,120 dollars. It turns out that they sold the broken car and then billed 1,120 dollars for a replacement for the same one. It's just some kind of deception. I advise everyone to check cars carefully when buying from Teton Volkswagen because you can't change them back for free.

We decided we would start looking for a different car and Teton Volkswagen was our first and…read moreultimately only stop. After a rocky start, we were paired up with Brian. Although he says he is the newest member of the sales team, he was helpful and knowledgeable. Everyone we interfaced with was kind, considerate and helpful. We ended up up purchasing a vehicle without looking further for a couple reasons - main reason is we loved the car. Secondly they offered 0% interest on that model. To sum up, the stars were in alignment and we are happy customers.

Being an older, fat single chick with a new- to-me rv, I've been paranoid and sleepless since my…read morecheck engine light went on last night. Being taken advantage of many times by mechanics, I crossed my fingers and found an autopart store that had the code reader. The extremely patient and kind employee went beyond the call to help get what was needed and send me on my way. I'm so accustomed to average service from people who don't care one way or the other, not the case here. If you're rolling through Idaho Falls and need to pick up coolant, oil, fuses or whatever, they are deserving of your business. They set a gold standard for customer service and are genuinely nice people Thank you again

I had an electrical issue with my car and it turned out to be a bad alternator. I purchased the…read morealternator more than a year ago at O Reilly's! With no argument at all, O Rielly's stood behind their product and made it right! They have earned my respect and my future business. The customer service is amazing everyone there is very knowledgeable, which is extremely invaluable!

Oh my goodness these guys rock. I needed windshield wiper blades. Jim the manager walks over to…read morepick them out then, get this, he goes out and puts them on for me. I had been dreading figuring out how to replace them for weeks. I will always come here. Jim and team are great.

I just wanted to express what an exceptional experience we have had with autozone today. Val S at…read morethe 17th Street location in Idaho Falls ID went above and beyond today to help us discover the problem with our vehicle. We purchased a new coolant temperature sensor with him and when Autozone didn't have the tools we needed to replace it there before our long trip back to Boise he offered up his own personal tools. He was incredibly friendly and positive through out the whole expirience and he was very honest and genuine and we wish we could do more to thank him. Thanks Val!

Made an appointment to do a repair to the rear tailgate on my Nissan Rogue. Arrived at the…read moreappointed time, no waiting, they took my car back immediately. Was quoted that the repair would take 1 hour to 1 1/2 hours. Time quoted was 100% right on. To top it off they washed my car and cleaned windows before letting me know my car was ready. Check out was a breeze. Overall a great experience!! All staff I had interaction with was kind and friendly. I highly recommend this business!! Will definitely be back!

We stopped in with questions regarding the sensors on our 2025 Nissan Rogue. Evidently that was a…read morehuge bother for the service manager , he told us that he couldnt do anything.

Kris Sayer Dear Kris…read more I am writing you as a very dissatisfied customer of Sayer ChryslerJeppDodge, Idaho Falls. Included with this letter is the email I sent my Sale Rep Rod Diaz regarding the many poor qualities of the 2024 Dodge Durango SRT Hellcat that I received from Sayer in March 2024. Not only did the Manufacturer fail to identify any of the issues that I listed in that email, Sayer Dodge Idaho Falls also failed in its responsibility to make sure that a six-figure vehicle was delivered to a customer in the condition that one would expect of a top-of-the-line vehicle. Even when Sayer had possession of the vehicle for close to a month, as I was out of town, it is obvious that no one took any time to do a pre-delivery inspection. Since that email I sent rod, I shipped the vehicle back to your dealership, as I did not want the vehicle in the condition it was delivered to me. The sales manager, and I cannot remember who I talked to, was not helpful at all and did not try to help a dissatisfied customer. This is a customer one who just spend in excess of $100,000 on a car, took the time and money to have it shipped back and a customer who had some very serious concerns. In short, he said there was nothing he could do. With that total lack of concern and failure to help figure this all out, I had the car shipped back to Jackson at a total expense to me of $650. And, even with all that effort, expense and total disappointment in the vehicle, which I expressed to your sales manager, I have not heard from anyone from Sayer. Nothing makes a customer feel more valued than being blown off and completely ignored like this. Kris, I am sure that you would agree with me, if you spent six figures on a vehicle, your expectations would be as high as mine. And if you were to have received a vehicle in this condition, you would be as dissatisfied as I am. And if you shipped the vehicle back, you would expect the highest of customer service from the dealership. Ironically, I got a call yesterday from Anderson Chrysler in Lake Havasu, AZ, as I purchased a 2025 Hellcat Silver Bullet from them back in February. They left a message that said, "Hey good morning, Greg, this is Tony over at Anderson Chrylser, just reaching out to see how you're doing and how that Durango is treating you. If you have any questions or something else we can do for you, give me a call at....:" Not long after my vehicle was shipped back to me, I began smelling oil in the cabin. This went on for a few weeks, then I started to see an oil leak on my garage floor. Over time the stain got larger and larger until it became evident that there was an issue. I took it to Rocky Mountain Yeti in Jackson for service. They concluded that the transmission lines were not installed properly and had to be replaced. This happened with only 275 miles and it took over 2 months to get the parts and complete service. And the list of issues has been growing ever since: *The carpet on the front passenger side is falling apart. * Front doors do not close or open properly. Yeti did do some adjusting but still not right. *There is low speed hesitation, as if there is something missing in the program. I am driving low speed and then a hesitation. *Transmission seems to slip sometimes coming off idle during acceleration. *The hitch cover fell off, and I never used it, and had to purchase a new one. *When disengaging the cruise control, it sometimes grabs the brakes before disengaging. 6 weeks after the owner got this letter, I still have not been contacted by Ron Sayer. They are horrible. see how many times i tried to get this resolved. Sent letter Oct 24 Received call from Matt on 10/31, but was unable to speak to him at the time Sent email 11/4 to matta@ronsayerauto.com to set up appt, no reply Sent email 11/5 to matt & Kris Sayer (kris@ronsayerauto.com ), no reply Sent email 11/7 to matt & kris, showed accepted by their server but not read Called 11/7 2:30pm left message for Matt, no reply Called 11/11 1030am, matt off so left msg with sales for Kris, no reply Called 11/13 @ 11:04, got to Kris's vmail, left message explaining all the attempts to contact. As ofr 11/19 no reply 11/19 filing complaint with Stelantis. 11/20 - a voicemail from Matt showed up in my vm inbox. It says it was from Sat 11/14 11/20 Called 9:37am and left message with a sales rep for Matt, as of 11/24 no reply. 11/24 - received a voicemail from Stellantis telling me I need to contact the dealer. 11/24 called dodge customer care 800-423-6343, she said they called the dealership earlier that day, but I never got a call, so she patched me in to Ron Sayer. 11/24 -talked with Jeff Winney, sales support, told him of some of the issues, he said we would take it to 'higher ups' 12/2 - no response from Sayer. Sent email for legal advice 12/6 - still no response 12/9 - calling fca customer care for 3rd time. They told me to deal with the dealership, but I explained that the dealer is not responding

Shout out to Saylor Chrysler Dodge in Idaho Falls. We were treated so well, and Matt did whatever…read morehe could to help us with a soft top problem on our Jeep as we are traveling to California. he went above and beyond and made sure we were safe. Thank you all so much