Not only was the Auto Care Center open on the 4th of July, when everyone else was closed, but…read moreTravis and the team are apparently in the business of performing miracles! I was far from home and stuck in Junction City, with a flat tire and a busted rim. I limped my car into the Auto Care Center with little more than hope and a prayer. Through sheer muscle, grit, and determination the guys had me road worthy and Dallas bound!! 10/10 WOULD RECOMMEND!! Great service! Friendly, knowledgeable staff. For the price of a new tire, you can have your very own miracle too!

I've never had a worse experience trying to get my car fixed. What should have been an easy,…read moreone-day fix turned into a complete nightmare that wasted our time, money, and even delayed a major life event our move out of Kansas. The issue with our car was straightforward: replacing and programming the body control module. We had an appointment on a Friday but arrived slightly late. Instead of trying to accommodate us, we were told the work couldn't be done and had to reschedule. Fine I rescheduled for Monday and even left the car there over the weekend so they could get started first thing Monday morning. Monday passed. No update. We called Tuesday, and they said they hadn't even touched the car and would "start working on it today." That turned out to be another lie. On top of that, communication was a disaster. The woman answering the phone was rude, gave us conflicting information, and at one point told us they had lost the keys to our vehicle. Her solution? We'd have to wait two days and pay extra to get a new key made. When we asked to speak to a manager or someone else, she flat out refused to transfer the call or pass along the message. We were promised multiple call-backs for updates that never happened. When we finally got a "final" pickup date--Wednesday--we called and were told it still wasn't done, but that they were "actively working on it." Another excuse followed: they were too busy. Then we were told Thursday would be the day. But Thursday comes and now the car won't even start. They had the nerve to tell us we needed to pay $160 for a diagnostic to find out why the car wouldn't turn on after they had already messed with it and clearly didn't know what they were doing. The body control module was installed incorrectly and now the car has even more error codes than before. We finally had to tow the car out of there and take it somewhere else at our own expense because we had zero trust left in their ability to fix anything. This dealership is completely unprofessional, disorganized, and lacks the basic customer service skills you'd expect from a certified service department. Their staff clearly needs retraining, because they don't know how to do the job or communicate with customers. Their delays and incompetence cost us more than just time it disrupted our relocation plans and left us stranded. Save yourself the headache and go literally anywhere else.

The service advisors either have no clue what that are talking about or they are just excellent…read moreliars This place has tainted Dick Edwards dream of that dealership #chris There is more to the story about how the broke my Uconnect radio system and refused to accept responsibility for it. This was after taking two weeks to determine I needed a auxiliary battery. The story of lies and deception continued and I was done with them

I ran into trouble on a Sunday moving cross country, and happened to land in Junction City. Finding…read morereviews for automotive repair in JC was not easy. I found one solid review for Extreme, and it was the first recommendation an O'Reilly Auto Parts employee had for me. If you find yourself in need of repair in Junction City, I can't recommend these folks enough. They managed to squeeze in an out of towner in dire need of help as quickly as they could, and were amazingly friendly in the process. I dealt with four different employees and each was just as friendly and helpful as the last. Knowing I was on a rushed schedule, they did what they could to get me back in the road, and went so far as to give me the exact part number I'd need when I had time to get to a dealership. Seems like a fairly small detail, but it's those little touches that make the extra difference. They brought me in to visually show me exactly what was wrong, give a detailed breakdown of what was happening, and had me take off to test drive it and make sure I was comfortable with it before continuing on my journey. I have terrible luck with automobiles, so I've spent my fair share of time in shops. I can say with 100% accuracy that this was the most pleasant experience I've had in a shop, which is extra impressive considering the nerve-racking circumstances I found myself in.

I would 10/10 recommend this place. I just bought my first car and had some trouble within the…read morefirst 200 miles. They made time to work on my car even though I called last minute, and they went above and beyond with customer service as well. I couldn't have found a better shop to get me all fixed up!

HORRIBLE CUSTOMER SERVICE. had called in prior and went in to see about buying a vehicle. As soon…read moreas I walk in I was greeted with a very rude lady acting confused and as if didn't belong there. she seemed almost like she didn't realize that she worked at a car dealership. After trying to figure out what the problem was and only receiving attitude fueled answers I just walked out. Way to lose a customer ma'am. bless your heart.

From the owner: Luxury & Imports offers an extensive selection of vehicles from a wide variety of manufacturers…read more Every vehicle in our inventory undergoes a thorough inspection when it arrives on our lot, and we offer a warranty on every car we sell. All of our service and maintenance is done in-house. If you are interested in taking a look at a great luxury or imported car, truck or crossover near Leavenworth, Kansas City, Topeka, Overland Park or St. Joseph, give us a call, or come on in and pay us a visit.

We had an emergency while traveling from Colorado to Arkansas on I-70. I called ahead and was told…read morethey could see us, so we drove our vehicle several miles off the highway in an already dangerous condition to get to them. When we showed up, the front desk acted like they had no clue what I was talking about. The guy checked with the manager, who said we'd have to come back the next day for an appointment. When I pushed back and said I'd just spoken with someone, the desk employee pulled up the call record on the computer and showed it to the manager. Instead of owning the mistake, the manager got irritated and put out, told us "it's going to be a while" (refused to give an estimated time) and then said the appointment alone would run $150. So we took a real risk driving out of our way on their word, only to be turned away once we got there... and the manager was annoyed at us when their own records proved we'd been told to come. If you're stranded and counting on them, look elsewhere. Rude and unprofessional.

Amazing customer service and great shop to have your car serviced at. Thanks for the help!read more

My trailer broke down near this business, and unfortunately my experience was very disappointing…read more I was charged approximately $2,000 just for them to bring their equipment out roughly 12 miles, and the invoice listed 21 miles. The repair also took nearly three times longer than the timeframe I was originally given. I was billed for 10 hours of labor, even though the work performed should not have taken that long. If I had access to my tools (which were buried in the trailer), I estimate I could have completed the repair in about five hours myself. Additionally, I was billed for labor related to items that were damaged during the repair process. I had purchased several parts and specifically requested that they be replaced on both sides. Not all parts were replaced as requested, and the unused parts were not returned to me. I picked the trailer up at 10:00 PM, and due to the late hour it was difficult to fully inspect the work at that time. In total, I was charged close to $4,000 for a tire, rim, and hub replacement. Based on the scope of work, I believe the cost was excessive for what was completed. I would not recommend this business based on my experience.

Jerry did a super job of getting our car to a local mechanic after breaking down on the interstate…read more His service was competent and polite and reasonably priced. Thanks!

I have known Jeremy since working at the military outlet on Washington he rented a space in the…read moreback from the owners store . Jeremy is nothing but an honest guy, we have had great customer service with him. The girl saying she called and they were Jeremy was rude .. I don't believe it for all the tea in china. even thou it's dated back 2018 and I am just now reading it. Jeremy thank you for fixing our buick so many years ago when you were located on washington. U r an honest man. So glad we have you in Junction City fixing our cars! Melissa !

Nobody likes to have mechanical issues in your vehicle. Even worse when you can't fix things…read moreyourself. This is why I called Jeremy and told him what was going on and I've tried everything and could not figure it out myself. Jeremy called me and let me know what was going on and was very honest with me about the cost and how long it was going to take. Jeremy called me and kept me updated on the patient. He even called me over the weekend. Jeremy is very dedicated and skilled at his profession. I will definitely be going back if any of my vehicles need the care Jeremy takes to get any of them back up and running again. I may even take it to him for the basics as well like an oil change. He likes getting his hands dirty more than I. I highly recommend Jeremy @ Revolution AutoWorks.