I was driving all over town starting with the "COMPETITOR" of O'Reillys first, trying to find some…read moreparticular bolts. Last ditch effort, I hit this O'Reillys and BAM! They had my stuff!!! Thanks Patrick, you're a cool dude, that hits good jokes on the other guys and best of all, ya had what I needed!!! 5 stars for Patrick alone! And of course because they had my parts.

Needed new wiper blades and Myron was nice enough to put them on for me... Great customer…read moreservice!!!!!

Fix the hours of operation so employees AND customers aren't slighted. Google incorrectly states…read morethey're open until 7pm-they close at 6pm. To be fair it's been mentioned before on Yelp and the store should be proactive and have that updated so customers aren't coming an hour before they read the store closes...when the employees are ready to leave at 6. Sucks for both sides.

Come here at 6:00 pm on there website it says open till 7:00pm they need to update there website I…read morewas in need for a part urgently!!

I have just had a negative experience with someone at a different AutoZone refusing to change the…read morebattery because they said they don't change a battery on a diesel so I came to this AutoZone and dealt with a guy named Gil and he was awesome. Very polite, friendly, and efficient. He changed my battery in record time and then said thank you for your business. There's literally no difference between changing a battery on a diesel or gas engine

Great service there as always. Helped me change my wiper and made sure I got the good ones :)read more

Tony at the front desk was very helpful and observant not only with switching my alternator and its…read morecore but with helping me start my key after the ignition wouldn't turn all the way.

I'm almost every single person in there was so helpful so kind and so polite and the biggest thing…read moreis honesty. They take parts back without a restocking fee. I came back and bought an air filter and returned the back brake pads because I didn't need them and they were friendly kind and wonderful. Please buy your parts from here so much better than AutoZone..

Not only did they get my car in immediately on a Sunday, but they patched my tire before I had even…read morefinished lunch down the street, and when I returned to pick up my car, they didn't even charge me!! And no, I had not even purchased my current tires at Big O. The experience felt like a little miracle, especially after one of their competitors had just told me they would need to keep my car for two and a half hours. Can't give these guys enough stars... unbelievable service!

Came in to fill up air in tires, quickly filled them within 5 minutes. Employee who filled them…read morenoticed a nail in my back tire, told me they could patch them up. Whole fix was done in less than 3 hours! Communication, especially with David, was great!!

I wasn't gonna leave a review but decided to tell my story to help the next person out. I took my…read moretruck to get an alignment and wheel balancing. The balancing didn't go well, as the truck still hopped a little around 80mph, so I took it back. They realigned it and it made a difference, so I was ok. A few days later, I looked at a wheel and a center cap was missing a bolt. 3 other center caps were cracked to where the bolts didn't secure the caps anymore. I just sat there like, "...now, why wouldn't they tell me this?" Point: plastic center caps crack ALL the time! It's not a big deal. The manufacturers are the problem, being cheap and not wanting to reinforce the caps...as if they want to make money selling us new center caps all the time. I have 6 cars, and two have plastic center caps. You must gently put them on, or they crack if you over-tighten, even slightly. The person at Discount didn't know this, so when they cracked three of my caps, they tried to conceal it by not telling me (and just making the bolt look like it was on correctly). I was NOT UPSET at the cracked cap. Get that out the way, first. I ordered two new caps and had a spare cap in my garage from my spare tire. They aren't expensive at all. Just $35 each, so I bought two new ones online. The next day, I went to Discount - not to get reimbursed - but to show/tell the manager (Tyler, I believe) about the plastic center caps being broken. I wasn't upset about it breaking, but more upset about the tech not telling me it was broken. THINGS BREAK and I get it: plastic is cheap and the manufacturers are wrong for doing our wheels like this. I told him I already bought new ones, but if he could just run it by the guys to BE CAREFUL with plastic center caps, as many have no reinforcment and they will snap/crack. He understood. He felt bad. I wasn't looking for reimbursement, but he asked me how much I paid and reimbursed me! I was not expecting that because I work on cars and I know how plastic will snap. Again, I own 6 cars and I do 99% of the work myself. I'm ok with things breaking, but not ok with concealing the fact that it was broken. Tyler understood and apologized and paid me for the two caps I bought. To me, that was more than I expected and truly genuine for him to offer and to do that for me. In my opinion, the manufacturers need to reimburse us all because cheap is cheap. They need to make center caps with reinforced holes or they need to make them in aluminum. The person that broke mine clearly didn't realize this about plastic center caps and it was not intentional at all. But the concealment of the damage was intentional and that's what upset me. Breaking it? Nah. I was ok with that. It happens. The fact that Tyler made it a point to resolve it AND to have a talk with the techs made the bigger difference. Not all customers would have been so understanding about a broke piece of plastic, but owning multiple cars, I get it. I appreciate Tyle and I appreciate Discount for taking the time to listen and to train the techs to save people the headaches of small mishaps. Things happen, and that's just how life is. That's why replacement parts are sold: because things happen. But we just have to teach our young men to accept responsibility and not hide it. I'm old. Tyler (the manager) is about 10 to 15yrs younger than me. His techs are probably 10 to 15yrs younger than HIM, so we need to pass these lessons down from generation to generation. Tyler understand why I was there: it wasn't for the money, but I appreciate him reiumbursing me. I just needed him to be the leader of the shop and help his guys become more honest mechanics in this world. I'm a mechanic, myself.

As someone who spends a lot of time on the road around the Valley, having a reliable tire shop you…read morecan trust is essential -- and the Discount Tire off Elliot in Tempe consistently delivers. The staff here are incredibly friendly and professional. From the moment you pull in, someone greets you quickly, checks what you need, and gets things moving without any unnecessary hassle. The team clearly knows their system well, which makes the whole process smooth and stress-free. One thing I really appreciate is that their prices are fair and competitive, which is part of the reason Discount Tire has such a strong reputation in Arizona. They're straightforward about options and don't try to upsell you into things you don't need. Another great perk is the complimentary air checks, which is something I've taken advantage of more than once. It's quick, convenient, and a small service that goes a long way for maintaining tire life and safety. What stands out most, though, is their efficiency. When you're waiting with your vehicle, time matters -- and this location does a great job getting customers in and out quickly without sacrificing service quality. Overall, this location is a great example of why Discount Tire continues to be a go-to spot for tire service across the Valley: friendly staff, fair pricing, helpful services, and a team that respects your time. I'll definitely continue bringing my vehicles here.

I've used this Jiffy Lube location multiple times now--for both my vehicle and my boyfriend's--and…read morethe service has been consistently quick and efficient every time, no matter what time of day we go. So far, we've only gone in for oil changes, but the process has always been smooth and hassle-free. One thing I really appreciate is that they honor the coupons available on the Jiffy Lube website, which helps save a little extra each visit. They also do a great job keeping us informed. After each service, we receive a detailed recommendation report so we know exactly what's going on with our vehicles and what to keep an eye on moving forward. As long as I'm living in the area, this will continue to be my go-to spot for car maintenance!

I went there and had a terrible experience with the person in charge. He had a terrible attitude;…read morebecause i couldn't find the card PIN, he took my keys, even though he knew I was driving a company truck. He had a terrible attitude from the moment I arrived.1/9/26 time 4:15

My advisor Tyler is amazing. I went above and beyond to get…read moreme right I appreciate all the hard work you do.

I have been a loyal BMW customer over 8yrs years, and I've always appreciated the top-tier service…read moreI received when purchasing a new vehicle. Unfortunately, my recent visit left me disappointed in how the dealership handles long-term customers. I came in to have my washer fluid topped off and requested a wash. While this is a minor request, I was shocked to encounter unnecessary drama from an employee, who not only reacted rudely but also gathered other staff to comment on the situation in a way that made me feel embarrassed and humiliated. This was completely unwarranted and unprofessional. There is a respectful way to communicate policies, and this employee's approach was not it. On the other hand, Brandon, Stanley, and Jordan went above and beyond to ensure I was treated with the courtesy and professionalism I expect as a loyal customer. Jordan immediately addressed the issue without hesitation, and all three demonstrated exemplary service, professionalism, and care. They are true assets to the dealership, and I believe they deserve recognition, raises, and consideration for management roles. It is disappointing that after years of loyalty, the customer experience seems to diminish for older vehicles. BMW prides itself on excellent service, and I hope this incident serves as a reminder that all customers new or long-standing deserve respect, efficiency, and care. With proper training and attention to professionalism, the dealership can ensure that every customer leaves satisfied, and the outstanding employees are recognized and rewarded as they should be. My stars go to Jordan Stanley and Brandon