Wow, I went in to the Dewey Avenue store to get a new battery for my '04 Toyota Sienna tonight…read more There were two very helpful ladies working who asked me the make and model of my car. By the time I walked over to look at the batteries and back they had already written down every option specific to my car with all the associated warranty information and costs on a piece of paper I could take with me. I told them I was going to shop around, but I'll more than likely be back here to buy my battery. Compare this to Advance Auto on Dewey. Those people are miserable. Oh and the O'Reilly store is super clean and well organized. Jim Montanus 2-27-26

Got an oil filter that Oreilly auto parts told me to get for my 2010 crv along with 5 quarts of…read moreoil. I did my oil change as I have done for years. I started up my car and oil started spaying all over my driveway from the oil filter. In all it was approximately about a quart of NEW oil I lost. I went into the store to try and remedy the situation They thought it could have been a defective filter. I'm not so sure it was but that is here nor there. what it came down to was that they sold me an oil filter that did not work properly. They told me they could give me a new one of the same make and brand. I was not comfortable with this as I felt the filter was not sealing properly to the car. So I asked for another filter that was slightly more expensive at no charge because of inconvenience to myself. I also asked them for one quart of oil to replace the one I lost on my driveway. I wasn't asking for something for free but just to be made whole for my purchase. They told me that they would not give me the oil that was lost because of the filter THEY recommended and that if I wanted the other filter that I would have to pay the difference. Not only that but I had to go to Home Depot to buy some Zep oil cleanup at another loss to me. The real kicker here is that the sign in the door says "We strive for 100% customer satisfaction". Again I wasn't looking for free stuff I just wanted them to take responsibility for their mistake. Instead they made excuses and put the problem back on me the customer. They could have kept a customer if they just took a small hit for THEIR mistake. Too bad. I will drive a bit further for my Car parts from now on. Work on your customer service Oreilly.

I haven't been in here for years, but in 1988 this was truly the best auto parts store in town. My…read morebuddy Dave Strong worked there, always remember the store being so clean.

The woman behind the counter was EXTREMELY rude and condescending as hell. I will never set foot…read morein this store again. Time and date was early morning on 3/17/26.

There is an auto zone across the street and I chose advanced Auto over them. Every time I come to…read moreadvanced it seams like they know what they're talking about. Unlike that other place. I was redoing my brake lines and a piece on my flare kit broke. Hoping they had the piece and I didn't have to buy the kit again. They didn't have the piece but they had one in back as part of a demo or something and I was given it for free. I have to admit when I come to advanced and sometimes I don't like the answer I'm given and I check out auto zones answer. After all it's only across the street. Definitely pays to shop around for car parts and supplies. I recommend buying online at other places but sometimes you just can't do that so I came here.

Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

About a year ago I bought a 2019 Ford F 150 pickup. A nice truck and I did get the full warranty. I…read morewas at the park doing some photo work and I had to get some equipment from the box. But, my tailgate latch was jammed. I thought it needed a bit of lubricant, or HD 40. Living right down the street from B and B I decided to stop and ask them for a bit of help, advice versus going all the way out to Van Bortel. I went in and asked the attendant for a bit of help and he immediately got some lubricant and came out. We managed to get the tailgate open but there was still a problem. I asked him if I owed him anything he said no! I was impressed. This was old fashion service. B and B automotive has been around a long time, they know the car business.I would highly recommend them. I ended up taking my truck to Van Bortel for repairs, glad I got the warranty.

Brought my van here. It was very old and I was hoping to get another year out of it, but the…read moremechanic said that he didn't recommend fixing it as the cost of repair would not be worth it They could have just recommended the repairs and took my money knowing that it would not be worth it. Another time my check engine light came on right before a road trip. They took me in as a walk in and made sure the car was safe for the road trip and sent me on my way. No charge. Another time I went in for advice and as I drove away he waved me down, said he smelled something different and had me pop the hood to check for a leak. He didn't see anything, but I'm grateful that he took the time. I've brought my vehicle there a handful of times and always great service and I never feel like I'm being overcharged.

I wanted to take the time to give you heads up on a awesome seller on here Charlie Polvino. Charlie…read moresold me a Holley LSx single Plane intake that my son and I needed for the longest time. His communication through the whole time was awesome and the process was so fast and easy. He made sure I had everything needed to make the job easy. He shipped it the same day sending me pictures and when I got the package it was packaged like there were diamonds in the box with all the right shipping material making sure it was safe. There's no words how happy my son and I are with the part I brought. Super Clean and ready to install. You guys need LSX parts Charlie Polvino is the guy to talk to. I'm so happy with my purchase and the process that I'm already making a list for a second round purchase. Thank you Charlie Polvino There is no doubt you a man of your word and god bless you and your family for that.

This time of year "windshield washer fluid" is in demand. Not just for the person who commutes to…read morework but also for businesses that have fleets of cars and trucks. I stopped in here while in the area and checked on their prices. The store was clean, inventory was neatly organized, but their prices were a little steeper than their competitors right down the street for a single jug of washer fluid. I got my last jug for less than 2 bucks. The salesman was polite and I asked about prices by the case for a friend. I must say the store had several different promotions running.

From the owner: Your local Advance Auto Parts at 1060 E Ridge Rd in Rochester offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

After a frustrating experience at a dealership, I came into Autozone to get a new battery for my…read morecar. Bill, one of the managers, took excellent care of my car and I. The price was considerably lower than the dealer, and the service was quick and friendly. After my car sat at the dealer for 12 days awaiting a new battery, I was in and out of Autozone with a new battery in about 20 minutes ... and was treated with kindness and respect. The people here and helpful and knowledgeable. I highly recommend Autozone on Ridge Rd W!

Pathetic employee didn't know the correct windshield wipers now I got to risk my life trying to get…read morethe correct one elsewhere the manager might want to Trai these people before they are on the floor. Then the guy had a nerve enough to be smart with me if I was leaving saying I was going to go find somebody else will and he goes like a great day and a very nice voice trying to embarrass somebody but the only person he embarrassed was himself definitely won't bother spending my money here because nobody here has any respect

They are honest, pleasant to work with and very knowledgeable. We have been having cars serviced…read morethere for over twenty years...never a bad experience.

These guys have been around for years. They are honest, reliable and fair. They are very…read moretrustworthy.