I haven't been in here for years, but in 1988 this was truly the best auto parts store in town. My…read morebuddy Dave Strong worked there, always remember the store being so clean.

About a year ago I bought a 2019 Ford F 150 pickup. A nice truck and I did get the full warranty. I…read morewas at the park doing some photo work and I had to get some equipment from the box. But, my tailgate latch was jammed. I thought it needed a bit of lubricant, or HD 40. Living right down the street from B and B I decided to stop and ask them for a bit of help, advice versus going all the way out to Van Bortel. I went in and asked the attendant for a bit of help and he immediately got some lubricant and came out. We managed to get the tailgate open but there was still a problem. I asked him if I owed him anything he said no! I was impressed. This was old fashion service. B and B automotive has been around a long time, they know the car business.I would highly recommend them. I ended up taking my truck to Van Bortel for repairs, glad I got the warranty.

Brought my van here. It was very old and I was hoping to get another year out of it, but the…read moremechanic said that he didn't recommend fixing it as the cost of repair would not be worth it They could have just recommended the repairs and took my money knowing that it would not be worth it. Another time my check engine light came on right before a road trip. They took me in as a walk in and made sure the car was safe for the road trip and sent me on my way. No charge. Another time I went in for advice and as I drove away he waved me down, said he smelled something different and had me pop the hood to check for a leak. He didn't see anything, but I'm grateful that he took the time. I've brought my vehicle there a handful of times and always great service and I never feel like I'm being overcharged.

This time of year "windshield washer fluid" is in demand. Not just for the person who commutes to…read morework but also for businesses that have fleets of cars and trucks. I stopped in here while in the area and checked on their prices. The store was clean, inventory was neatly organized, but their prices were a little steeper than their competitors right down the street for a single jug of washer fluid. I got my last jug for less than 2 bucks. The salesman was polite and I asked about prices by the case for a friend. I must say the store had several different promotions running.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I was recently in a fender bender, and the lovely staff there was extremely helpful even during…read moretheir busy hours. Some of the kindest and most caring people in the auto business'! I love this place and highly recommend it! Definitely recommend!

I went to Action Auto Parts to purchase an Alternator for my car. They had the part in stock on the…read moreshelf for a reasonable price.

Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Advance on Monroe Ave Rochester refused to give me any warranty coverage on a 7 month old battery…read more Had documentation from a reputable shop showing "failure" in testing the battery. Receipt said "36 MO FREE REPLACEMENT" Their story? "It's your car." But the shop says battery.

Needed a Jack. There was a big selection. They have convenient hours. Convenient locations…read more Knowledgeable staff. Prompt service. Thank you.

I wanted to take the time to give you heads up on a awesome seller on here Charlie Polvino. Charlie…read moresold me a Holley LSx single Plane intake that my son and I needed for the longest time. His communication through the whole time was awesome and the process was so fast and easy. He made sure I had everything needed to make the job easy. He shipped it the same day sending me pictures and when I got the package it was packaged like there were diamonds in the box with all the right shipping material making sure it was safe. There's no words how happy my son and I are with the part I brought. Super Clean and ready to install. You guys need LSX parts Charlie Polvino is the guy to talk to. I'm so happy with my purchase and the process that I'm already making a list for a second round purchase. Thank you Charlie Polvino There is no doubt you a man of your word and god bless you and your family for that.

April was awesome. Great personality…read more She helped me a lot finding my wipers and installed them too!

Let me start by mentioning that there are 3 other auto parts stores within a few tenths of a mile…read moreof this store, and I have been to all of them in the past. I will never go back to this Auto Zone for a very simple reason - the people behind the counter do not care whether you buy from them or not. I was in there today looking to get some wiper blades. They do not have a wiper blade selector or list/booklet on the floor for customers to look up their sizes by themselves, so you need to wait for someone to look them up (or so I thought that might be how it works at this store...). There was one person behind the counter working with a customer. There were at least 5 other people with Auto Zone uniforms on, none of them even making eye contact with the 4 of us that were in line waiting for counter service as they walked past us doing something or other. After being on a lengthy phone conversation, the guy looking for a couple of fuel caps actually told me he was sorry that he was just an Auto Zone driver and someone would help me shortly (I had been waiting for 3 or 4 minutes at this point, and I was next "in line". Finally, after 6-7 minutes, the guy behind the counter gets ready to close out the person they were working with, and he looked up and asked if anyone was ready to cash out. Being next in line, I said that I needed some help figuring out what size wiper blades my car used so I could buy the right ones. He said, and I quote - "It's 2021, not the 1990's anymore - that's why you have a smart phone. Every car maker has an app so you can look up your own size. It's 2021!" WHAT??? I said that was a BS answer and they obviously did not want my business. He repeated that it was 2021 and that's what smartphones were for. As I walked out the door to head down the street to a different auto parts store, I WISH I had thought to tell him that since it's 2021, I can buy parts online and have them delivered, and that the job he had was unnecessary, but I was not quick enough on my toes to think that fast. I went to the Pep Boys at East Ridge and Hudson less than 0.1 miles away (the one that is going out of business) and the cashier/manager asked me if I needed any help. I was able to save 50% (store closing sale) on 2 sets of wiper blades for my car, and grabbed a couple of other things that might come in handy. We chatted about their store closing and how long it has been in the neighborhood (I have lived here 34 years), and that it was sad to see it go. Auto Zone should be the one closing.