I went in to Napa in Sanger this morning to buy four vehicle valve caps. I went up to desk and…read moreasked where to find them, the employee motioned to the end of an aisle (both employees were busy with customers, so I went to look for it myself). The customers left, I advised I couldn't find it, he motioned to another aisle, neither one came to help, I left. Terrible customer service.

I was greeted with a smile, as soon as I walked in. I was asked to sign in and that automatically…read moremade me a rewards member. I was offered a map of the layout which I declined. The cars I was looking for were exactly where they said they would be. I get what I needed, which was a rear caliper. I went to go pay Carlos with a big smile was leaning out the cashier window and notice me walking up, very energetic smiling and ask me did I find everything needed. I replied yes, as he was ringing up my items he told me about deals that were going on. Carlos was great he went up and beyond making me feel welcomed and appreciated. Thanks a lot Carlos for the great service.

I had questions over a car for sale. Apparently they dont have the people to talk to about sales on…read moresundays. I talked with the manager, I wasnt done with my questions and she hung up on me. She wouldn't give me her name either after asking multiple times. It explains all these one star reviews, poor service from the top down .Ill sell my car the other junk yard.

Spent the afternoon with Woody & Nolan. Both of them were extremely patient with me and went above…read moreand beyond to get me a great deal. I highly recommend them if you're looking for a car!

Sent My Wife over there to get an oil change there was no check engine lights for lights on my dash…read moreon my new GMC Sierra when she came back from the dealership I have flashing lights on my dash saying my tire pressure is wrong. I went back to the dealership and talked to the man that My Wife dealt with. CHARLES CHANTHAVIX is the advisor she talked to and he basically said the tire sensor are bad. The thing is we never had an issue before we took it to the dealership. I don't understand how you go to the dealership and come back with lights on your dash everything about this feels wrong basically for new sensors. It's close to $1000. Beware of these people they are not family friendly I thought I was in good hands, but the truth always comes out whether good or bad. Hope you guys don't have the same experience.

I had an excellent experience at AutoZone thanks to the gentleman who replaced my car battery. He…read morewas incredibly friendly, professional, and knowledgeable. He took the time to install the battery quickly and correctly, answered my questions, and made the whole process stress-free. His positive attitude and willingness to help really stood out. Customer service like his is hard to find these days. Thank you for going above and beyond--I truly appreciate your help and highly recommend this AutoZone because of employees like him!

I recently had to make a return after being given the wrong items at the AutoZone on Cedar, which…read morewas frustrating since I was trying to get my oil and air filter changed. Thankfully, I stopped by the Ashlan location, and the experience couldn't have been more different. The staff here was extremely helpful, knowledgeable, and patient. They made sure I walked out with the correct parts and understood exactly what I needed for my car. What started as a hassle turned into a positive experience thanks to their great customer service. I really appreciate the team at the Ashlan AutoZone for getting me back on track -- this will definitely be my go-to location from now on!

I was recently helped by Jose Luis at this store. His service was exceptional. He's a good dude!read more

The workers that worked late New Year's Eve deserve a raise, they both went above and beyond for…read moreour emergency regarding what we really needed and were beyond thankful for it, we pray they get paid good we really appreciate them.

Don't hesitate to get your oil changed here. They are knowledgeable, efficient, super courteous…read moreand very quick to get you in and out and on your way. Shout out to Eddie for going above and beyond to help me and for giving the kind of service we always expected, back in the day. :-) Great job guys! Thank you! :-)

Oil Changers in Sanger deserves credit for the crew they have working there. The guys in the shop…read moreare doing a great job getting cars in and out quickly, staying organized, and keeping the place clean. Their customer service and work ethic really stand out. That said, the owner needs to take better care of these employees. On days when it hits 108°+, only having fans in the shop is brutal. These workers should have swamp coolers or be allowed to use personal portable AC units to stay safe and comfortable. I also noticed employees having to eat in their cars or stand because there's no break room for lunches or breaks. For how hard these guys work, that absolutely needs to change. Great team -- they just deserve better working conditions. This is coming from someone who runs a service shop/center.

Unorganized and filthy store every time I walk into there there's car parts laying around lazy…read moreworkers. they don't know anything about vehicles. They're just all Google mechanics. If you wanna go to O'Reilly's. You should just go to Dinuba. This is why AutoZone is better and always has been. You guys will always just be a little brother. The people they like in their store is the $50 OfferUp mechanics that's who their priority is. If you're looking for a part for a car there I wouldn't count on them.

Every time I go in there, there's barely anybody who's there at the store it's honestly quite…read moreunprofessional. I walked in and a worker was being rude to a customer who needed help. It's honestly quite shocking how unprofessional the store is workers and manager included.

I took my battery to get Checked as it left me stranded…read more Employee stated the battery was bad. I purchased a new one. Next day my car stalled and when I took the battery back to store employee said it was a bad battery! . They didn't have another one in stock so I had to buy the next higher priced. Next day my car would not start. I had a mechanic check it out and he said my altenater was out. I more than likely didn't have a bad battery to begin with as it was a little over a year old. I called the store and manager pretty much said they sell products that customers want. Depending on who helped me they might have advised me about checking my altenater. I will never go there again. OReillys may be higher in price but they always give suggestions and take the time to really provide good service for your vehicle because they take pride in thier store and care about customers.

No customer service and very arrogant!…read more It's 8pm on a Saturday, I go to AutoZone cause it's close to my house and low priced. I walk in and get mean mugged with no hello or any type of greeting. Alright, whatever. .. so I walk to the back to pick up some oil and diff fluid when I see the same mean muggin associate looking at me and following me at the end of every isle. I walk to him and ask "did you loose something? " he says "no, i came to check if anyone was here." So I reply "oh, are you about to close?" He says "no, we close at 10" and walks away. WTF? I understand people steal and you should watch out for it but that is not the way it should be handled. Any suspected shoplifters should be approached with constant customer service. I've been an AutoZone customer for about 10 years and I have decided to give Oriely's my business. This is not the first time the Dinuba AutoZone has disrespected me and this review is just a reflection of this store. I'm very happy with the service at Oriely's, I don't mind paying a little more!