CATHERINE WE LOVE YOU! We requested a car wash after picking it up from getting it fixed cause it was so dirty. Everyone told us no and Catherine came up and did it herself! She also offered us doughnuts and food as well. She's the sweetest read more

The deal I got on the Frontier was unbeatable! It's not every day you find such a fantastic truck at such a reasonable price, especially one with the Midnight Edition features. The team at Sanger Chevrolet went above and beyond to ensure everything was tailored to my needs. They even helped me secure financing that worked perfectly for my budget. read more

Sanger Chevrolet GMC - Auto Repair Near Me - Sanger, California

Transmission went out on my truck at 7 years old and under 70,000 miles. Absolutely no help from Sanger GMC or GMC headquarters, which I called read more

I had a very disappointing experience with this dealership. I purchased a pre-owned 2022 GMC truck about 3 months ago, and the very next day I noticed the OnStar system was not working. I brought it to the attention of Martin and Adam right away. They both said they would help resolve the issue, but nothing was ever done. Adam even messaged me saying I would have to pay out of pocket, which turned out to be untrue. Now they are trying to charge me $900 to fix something that should have been addressed from the beginning. Martin told me he would "make things right," but since then he has not answered any of my calls or messages. This level of customer service is extremely unprofessional and disappointing. read more

Spent the afternoon with Woody & Nolan. Both of them were extremely patient with me and went above and beyond to get me a great deal. I highly recommend them if you're looking for a car! read more

I've bought brand-new vehicles from this dealership more than once over the past few years, but this last experience has been the worst by far. The truck I purchased turned out to be a complete lemon -- constant mechanical issues, repeated breakdowns, and long periods stuck in the shop. My truck has spent months in service, often for two weeks at a time, and not once did anyone proactively notify me about delays or updates. I always had to chase them down myself. Instead of helping me, the dealership brushed me off every step of the way. I was told to "handle it myself," call GM on my own, and basically do all the legwork. No support, no guidance, nothing. For a dealership I trusted, that's unacceptable. On top of that, there were some shady practices: yo-yo tactics, unnecessary add-ons I didn't ask for, and complete disregard for the fact that I am an active-duty service member protected under the SCRA. Rather than doing the right thing and initiating a buyback or helping me resolve the issues, they gave me the runaround and acted like it wasn't their problem at all. I expected honesty and real customer service. Instead, I got negligence and excuses. This dealership has lost my trust completely. I'm now moving forward with the lemon-law process and documenting everything. read more

Sanger Chevrolet GMC - It is always something who has been multiple times is anything related to transmission? - Auto Repair Near Me - Sanger, California

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I'm so glad that I take my 2023 Trailblazer to have serviced at Sanger Chevrolet the staff especially Cathryn very friendly and helpful she made sure that my car was ready in time for me be on time for another appointment definitely would recommend Sanger Chevrolet read more

THIS REVIEW is ONLY for the SERVICE/REPAIR DEPARTMENT at Sanger Chevrolet GMC (Truly hate giving a one star rating. Its only the second one I have written in my life. Hoping it can save another from going through this w them. Know what you're getting into. Please read the other reviews on here specifically for the service/repair department....because the sales and finance department are fine) Firstly, no one notified me that the shuttle driver had called in sick. I would have completely understood if someone had simply communicated that ahead of time -- even though I still would have missed work. It's a 40-minute drive from Clovis, and I was expecting the ride home that was promised. An Uber would have cost around $45. Instead, I had no real option but to drive my truck back home. I had to take a vacation day to have my truck serviced. Everyone I know was working at that time so no luck finding someone for a ride. What bothered me most wasn't just the inconvenience -- it was the attitude. Very nonchalant. No urgency. No real concern. It felt like this happens often and customers just have to accept it. I asked to speak with the service manager, MATT, and he eventually offered a $10 credit. Again, very dismissive. The cashier, Jonathan Baker (John) first dropped the ball which is why I had to speak with MATT (SVC MGR). A $10 credit doesn't begin to cover missed work or the hour and a half of driving and waiting. That's time I don't get back. All I expect is communication, accountability, and basic customer service. I was then told I didn't need to return because they could send a mobile diagnostic technician (diagnostic only). But once they find something -- of course they will, oil from the PCV valve is pooling behind the throttle body. They saw the pictures so they know I would have to come back. I will include the pictures -- I would still have to drive back to the dealership for repairs. That defeats the entire purpose. It didn't make sense, but I was trying to be cooperative. Later, around 4:30 PM -- right before closing -- John called while I was in the middle of a workout and said I needed to fill out a form with photos of my credit card and driver's license. He said he would email it. This could have easily been handled earlier in the day while I was physically there. Instead, I got home and discovered the form had to be printed, filled out, and sent back -- not electronic. This is 2026. Most reputable businesses can securely process payments on-site or electronically without asking customers to send photos of their credit card and ID. I don't own a printer, and no one mentioned that would be required. On top of that, sending photos of a credit card and ID feels outdated and unnecessarily risky when far more secure options exist. My appointment was at 8:45 AM. They had the entire day to address this, yet waited until closing time, creating unnecessary inconvenience and stress. They didn't seem to mind that not only did I miss work but was in the middle of my kids sports and trying to figure out dinner. I had a full night and needed to get some rest so I could do it again the next day. To make matters worse, when John/Jonathan Baker sent the credit card authorization form, he didn't include the small discount the manager said would be applied. That lack of follow-through reinforces the impression of disorganization and poor communication. This likely explains their two-star rating. Maybe they have good mechanics -- I can't speak to that -- but the customer service and business practices were extremely disappointing. Clear communication and basic professionalism would have prevented every issue I experienced. Hence that 2.7 star rating. IF YOU READ THE OTHER REVIEWS, THE 3 to 5 STAR REVIEWS ARE PRIMARILY FOR SALES AND FINANCING. No doubt as soon as I submit this review there will be a response at the bottom...impersonal and pre-written "from the owner". read more

Sanger Chevrolet GMC - The brown at the bottom is oil pooling, coming from tube at top right -PCV outlet. Can see oil at tip of tube. Right behind throttle body - Auto Repair Near Me - Sanger, California

I've bought two cars from here in the past two years will be the last time I purchase from them they act all nice when they sell you the car then when you get your services don't there assistant manger and manger are horrible worst experience I've had ever 2 and half hours for a oil change and did not rotate my tires because they said my tire lock broken yet I just got this car my first service on it do not recommend this place at all but great job to Ally that helped me get my cars very professional and her sells team are great read more

Sanger Chevrolet GMC - As you can tell they striped the bolt and messed up my lock bolt was not like this before just seen rn when I got home - Auto Repair Near Me - Sanger, California

There's only a few public EV chargers installed in Sanger near city hall and they always have a vehicle or two parked there taking up space. With all the money they're making off people you think they would be giving back to community, not taking from it. read more

Sanger Chevrolet GMC - Blazer EV - Auto Repair Near Me - Sanger, California

Complete idiots at this place. They 100% wasted my time. They emailed me saying that they would beat kbb price by a lot and to bring my car in. They looked at it, commented on what great condition it was in and then gave me a lowball offer that was exactly the same as the kbb price they swore they were going to beat. Complete waste of my time! I just started servicing my other truck there too, but now I will not go back, ever, for anything. read more

Went the other to service department at Sanger Chevrolet to ask where wheel lock was to the truck service advisor pulled work order and said should be in truck well looked all over inside truck couldn't find so went to service manager which is the biggest piece of and told him situation and his response was it should be in truck look for it nothing I can do about it and said I was lying in my opinion that garbage shouldn't be in that position if he isn't going to help out the customers now that made me really upset cuz I've bought numerous cars from there and never no problem until now if he treated me like that imagine how many others have been thru that the owner should fire that manager before he ruins that reputation of that dealership if he hasn't already read more

Don't buy a vehicle from this place, they don't stand behind their word! Horrible! So when I test drove the used ram 1500 I told the sales person that the tires either felt unbalanced or not good! I said I wanted the truck but something would have to set up to address the tire issue! He said someone would contact me Monday to set something up! Nothing! Tuesday at noon nothing! So I took the truck over to a used tire guy I've known for 30 years! Rotates my tires for me all the time! Now keep in mind he doesn't sell new tires! Tell me the tires are shot, they have flat spots all over! All 4 of them! That the best he could do is take the 2 front ones off and balance them and see if it helps! Front drivers side tire was 8 points off! Unsafe to drive, unsafe to sell it! So then I send the sales person a message, who acts surprised and says " nobody has called you yet"! Funny! Right! Then I tell him what happened long story short the set something up and tell me to come down Monday at 10:15. That's it! I driver from almost Kerman to Sanger, to speak with someone who tells me that if I wait with the vehicle it would be anywhere from 2 hr to 5 hours! Just to look at the tires! Didn't tell me that I would have to leave the truck all day! So I just left! Will never go back to this dealer again! What terrible service and lack of communication! read more

GMC Sanger has an awesome sales team but to date the rest of the departments have been horrible. The service department lied to us on when they'd start working on our vehicle and when it would be completed. They've made nothing but excuses and lied some more. If one chooses to buy a vehicle from them, I'd advise getting a contract in writing that their service department and others, will complete things in a specific time frame. read more

Worst dealer experience I've had. They treated me amazing and got a great deal years ago. Came back and I got the worst service. I never get called back. They don't explain anything. I had credit ran and was just thrown on the back burner. Don't go here take your business somewhere else read more

This keeps popping up so will be quick.. I don't like this place very much..! I have to keep bringing my truck back for this that & the other & they just say their techs can't find nothing wrong like my AIR CONDITIONING that blows out humid air when it's a BRAND NEW TRUCK!! Then l sit there for almost 7-8 hrs for a recall!! Also leave me 2days without a vehicle & still didn't get the situation takin care of which was different because they couldn't get to it! Like wtf No call nothing! I have grandchildren & that's their big taxi lol & their way around & mine! They need to build bigger or stop making appointments that's gonna take freakin days to get fixed. They blow a bunch of bull$h$t smile fakely & say what vomit to make them look like they doin something.. I don't like doin bad reviews but I'm not the only one feelin a certain way with this place look at other reviews . Sad. & I probably have to go back. ;-/ read more

I've been a loyal customer to this dealership for years--my family and I have bought 6 or 7 vehicles from them. But after this last experience, I'm seriously questioning why we ever gave them our business. My truck has a dual-battery system. My factory batteries failed while the vehicle was still under warranty. They replaced just one and didn't even bother testing or mentioning the second battery. Fast-forward a short time later--the second battery dies, right after the truck crosses 36,000 miles. Now they claim the warranty is up and try to act like their hands are tied. This wasn't just bad service--it was lazy and negligent. Any competent service department knows that with a dual-battery system, you at least test both batteries. Instead, they cut corners and now expect me to pay for their mistake thinking I am illiterate one battery dies the second is not too far behind but they tried to sell me some bull crap. To make matters worse, they offered a pathetic $5 discount like that would fix anything. This is how they treat loyal, repeat customers? Absolutely unacceptable. You've lost our trust, and likely our future business too. Do better--or expect more customers like me to walk away I'll just buy this year's truck at Hedricks (check my purchase history with you) Hope that $250 battery was worth it for you. read more

I'm in the market for a yellow C6 Corvette and an online search showed one in Sanger. I drove out to take a look. It was parked on the back of the lot. I walked back to see if it was really what I thought I wanted. This particular one was a manual and I want an automatic, but at least I got to check one out up close. I was really surprised that no one came out to say hi or see if I needed help. They had lots of inventory there if you're in the Sanger area and looking for a vehicle, check them out. read more

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Came back ,had purchased a vehicle a year ago but experience wasn't the best .Dealer needs to check there people . Details ain't the best and cars will come up scratch or paint chipped . They'll try to avoid your problems unless there trying to sell you a car only . Manager was always bumping in ,he was trying to work a deal out of me ,felt like I was getting a bad price. Worst experienced as a customer coming back read more

Great, fast, straight foward service. Didn't get the run around like other dealers. I was in and out in about 2 hours. And I absolutely love my 2023 silverado rst. Oscar was genuine, funny and talkative. Overall, the best experience I've ever had buying a car. read more

Sanger Chevrolet GMC - Love this truck! And thank you to sanger chevy - Auto Repair Near Me - Sanger, California

Kevin and Martin great guys ,works great to get a deal and good vibe . very straight forward.looking to do another purchase with them again . 2 cars so far from this dealership. ask for Martin or Kevin . theyll get you in and out there with a smile . other then that everything else from details and buying a used car is downhills . I'll just leave it at that read more

A little update so when I purchase his vehicle I was told that it was safety inspected started raining about two weeks ago in California. I got a flat went to the tire store $1640.00. later! Then the third week I was warming the truck up in the morning to check engine light comes on. I checked the memory of the computer. It has a history code of before when I purchased the vehicle for a vehicle, don't understand how they smoged it with that code in there, but anything's possible! Before the 30 days is up now, the check engine lights on all the time read more

Sanger Chevrolet GMC - Auto Repair Near Me - Sanger, California

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Martin Delgado was able to work with me and his people to close a last minute deal on a car. Ask for him if your ever in the City Of Sanger car shopping @SangerChevyBuickGmc read more

Katy is wonderful in the service dept. Keeping you informed and taking care of business. Definitely an asset.

I was in Sanger Chevrolet Last week. I was looking for a car to buy my mom and my dad. They both live in town. I needed Something reliable and safe since they are older. I was greeted by Adrian. As I started working with him, I noticed he was sweating a lot and smelled like alcohol. You can tell he was irritable that day when I was asking questions. I am a recovering alcoholic And I was instantly triggered. I had to leave and take my business elsewhere. I don't know what kind of business they are running here, allowing their employees to drink on the job. But I do not recommend coming here! read more

Service center, open at 7:30 as advertised! Employees should be ready to go at 7:30! Instead they slowly begin arriving , and if you're lucky you might get in by 7:45. Ridiculous. Horrible management. Horrible customer service! Employees begin arriving around 7:34, and slowly make their way across the parking lot. Unbelievable! Expect the same attitude when working on your vehicle. It's now 7:45 and vehicles are still blocking the driveway! read more

I bought my 2023 GMC Canyon Elevation 4x4 at SANGER Chevrolet. I was treated with Respect , courtesy and great customer service! Dominick, Miguel Zuniga and Arturo Andrade all made sure i got taken care of to include my Veteran discounts ! I am most Grateful to them and entire staff for being a Family oriented business!! I Appreciate them very much!! Sincerely, Jose A. Munoz USA VETERAN read more

Terrible dealership, they refuse to return phone calls. Terrible customer service. If you're looking for that don't go here.

Had a very pleasant buying experience with this dealership Victoria found the truck i wanted and it all went very well. I would highly recommend this dealership and doing the deal with Victoria read more

They will buy cars under Driveo program. Driveo program is straigtforward like any other virtual car buyers (ex: Carvana who offered the same). You add your cars specs and you get a 30-day estimate. Except that if you basically own anything other than a Chevy or GMC, this dealership will not take your car despite re-evaluating and even test driving your car when you go in for your Driveo appointment. I have a Honda Odyssey 2020 LX-RES (very unique because of the rear entertainment feature) that estimate at 19k. When we went in, it took approximately 30 minutes. Their offer was 17,275. Carvana's offer to same vehicle as of today was 18,200 and I've sold another car to Carvana before with a way easier process. Not sure what change their minds but they stated that: "We already have another car like that on the lot and it tends to not do well on our lot". Hence, don't waste even 30 minutes of your time with this location through Driveo. Pass.... read more

Plan on getting passed around to every 20 year old they can find to sell you. I purchased a used sierra with 2 issues. It took me calling everyday for over a month before they would work on it. Then it took over another month to get it back. There idea of a detail is running it through the car wash. This is the worst dealership ive ever bought a car from. From the salesman to the general manager this place sucks! Never deal with this place. Avoid Avoid Avoid! I hate writing reveiws but this place earned it. read more

I purchased a new 2023 chevy bolt euv Last November 2022. When the car arrived the battery charge was only at 25 %. The delivery people had to stop part way to charge the car and finish the delivery. I researched what charger was supposed to be in the car and found out that someone had changed the charging cord. I have emailed and texted several times to the sales staff to get the correct charging cord, but 3 1/2 months later, the sales person stopped responding to my texts and emails. So I will be forced to purchase an aftermarket charger, if anything was to happen due to using an aftermarket cord, I guess it could possibly be dealership neglect. Be careful trusting sales people, my issue is still not resolved. I'll keep you updated on any progress Thank you for listening B. L read more

I scheduled an appointment for service on my 2016 Colorado. It was a software update that only could be done at a dealer. I was dreading finding a dealer since I have always had issues with dealer service departments trying to find and add more things. Not the case with Sanger. It was so nice just to get the work done that i was wanting and that's it.. Just the kind of place I was looking for. More dealerships should operate this way. I will continue to go there for dealer service or parts. Very pleased. read more

My wife's 2017 Buick Encore had a water pump leak. I went in to have a quote, thinking it would be at least $800. Also, I thought we would be out for a few days. I dropped it off at 9 a.m. and was told they would try to get to it by the end of the day or the next day. By 10:20 a.m. that morning, I was told that it was determined that the water pump was leaking. John, the service rep told me he did some research on my wife's car and said that it was still under powertrain warranty, meaning that the vehicle would be fixed at no charge to us. My wife's car was ready by 4:30 p.m. the same day I dropped it off. Excellent customer service and extremely prompt. read more

Had great experience in buying my first truck. I bought a 2023 GMC 1500 Denali diesel and it's absolutely incredible. I want to give special thanks to Tom for making my new car buying experience top notch. read more

if I could have given them zero stars I would have. DO NOT DO BUSINESS WITH THIS DEALERSHIP. they have strung us along for 2 months. they post that they have a truck in stock. we call to confirm it's there. we are only 5 minutes away so we drive there and they don't have it. instead they try to sell us something more expensive. just this week we showed up again. this time they tell us the truck is in their sister store in Roseville. they asked us if we wanted the truck so we said yes and put down a deposit. today they call to tell us the truck was sold to someone else. THEY ARE A SCAM WITH UNFAIR SELLING PRACTICES. THEY SHOULD NOT TREAT PEOPLE THIS WAY. DO NOT DO BUSINESS WITH THEM. LETS SHUT THEM DOWN read more

I have been a customer for years and so have my parents, and let me tell you. Their customer service is horrible. They up charge everything. I've had so many problems with my car after taking it in for a simple oil change and not once was I offered even a free oil change. I called today to get a new key willing to pay obviously and they have the audacity to say if it doesn't reprogram your gonna have to take it to have it programmed somewhere and that's another charge. Like are you serious. $300 for a key that's not guaranteed to work. I will never buy cars from this place and I recommend you don't either. I've driven off the lot after an oil change for them to have left the cap off and oil splat all over. I'm a single mom drove all the way to work like that, just to have to drive back so they can fix it. Not even sorry. Or here let's do a complimentary oil change. I'm sure the issues I've had with this damn car are all caused by them and they have never stood by it. It's ridiculous. read more

We had been attempting to get a new custom ordered Yukon XL Denali from Sanger GMC but had a terrible experience. Waited for a year and had issues reaching Ceaser there. Have left messages and no responses for days and sometimes never. None the less when we had ordered from Sanger they called us and said my wife's Yukon was on its way and would arrive in 14 days. She was excited and we sold out old 2007 Escalade ESV on day 10 for more than we were offered by Sanger. Why not right put a little extra in the pocket. Well day 14 came and we called and no responses from Sanger GMC. Went over to be told that in fact it wasn't our Yukon and ours wasn't coming anytime soon. Say the least we were pissed. Would NOT ever recommend these guys to anyone. I will say things happen but communication is the key. The fact that Ceaser never tried to deal with issues and didn't like to respond. The fact that they screwed up with the car issue and didn't try to fix anything is a tell tale sign of a company who doesn't care about the customer. read more

This is a nice dealership. I was helped by an salesman named Aaron. Very approachable and knowledgeable. Met all my needs I was asking for. I traded my truck in and received this beautiful F-150! He made it happen. Couldn't be happier!! Only down fall was how many options of trucks I was able to look at for what I was wanting. Small lot. And the day I came to pick up my truck it wasn't ready to go. No one had cleaned it. They knew what time I was coming to pick up my truck too. But overall they made it happen. I'm definitely satisfied! read more

Sanger Chevrolet GMC - 2016 Ford F-150 Lariat - Auto Repair Near Me - Sanger, California

Went to look at trucks, but I bought a 2014,GMC 1500 crew,cab,they made,my experience, awesome read more