Don't take your car here if you are a serious track day enthusiast. These guys are amateurs and…read moreyou should not trust them with your car. I had Aaron put racing brake fluid and oil, but forgot to put the cap back on the brake fluid! The only reason this wasn't total disaster is because I take my car to the track on a trailer. Tech inspectors at the race track caught it and we all had a good laugh at my mechanic's expense!! That would have been an excusable mistake but now I found out he over-torqued my oil pan bolt and stripped the threads. Now I have to spend almost 3k to get it replaced and I've had to cancel my next track event while I wait on the back ordered part. I left him a message with an opportunity to make this right and have not gotten any response. Don't let this hack touch your car.

Just had them flash my '23 Civic Si, and I couldn't be happier. Aaron was extremely knowledgeable…read moreand answered all my questions. The car feels absolutely great, and I'll definitely be back for any future upgrades. Highly recommend!

Recently I was driving thru Toledo on my way to vacation with my husband, 6 year old, and 2 year…read moreold twins when a small piece fell off my van. This piece took my van out of commission, we went to O'Reilly in the hopes of a quick fix. Unfortunately they didn't have the exact part we needed and since it was after 7 their distribution center closed. While I attempted to entertain the three little kids the O'Rielly associate, Benny, went way above and beyond for us. He went to home depot in search of a part that would be a temporary fix, with no luck. He drove my husband to AutoZone, again with no luck. We spent basically four hours with Benny trying to find some way to fix our van and be on our way. Sadly we had to delay our trip and spend the night in Toledo, but they had the part for us early in the morning and directed us to someone who could properly attach the part for free. Benny and Eddy at O'Reilly made a terrible situation much better than it would have been otherwise. I only wish I lived in the vicinity so I could frequent the store for all my auto parts needs.

Stopped in to get ball bearings. He asked why I needed them and I said for a school project. Was…read moretold to go to a craft store to find ball bearings, but i was not surprised the craft store didn't have any! It seemed weird they didn't have any so when I got home I called autp store to see if they carried them and that guy said yes. Headed back out again to the store. By this time I was upset. They then told me they did not have anything or anything like it. I would never return. Who tells someone to go to a craft store for ball bearings? We were making a turbine, not a flower arrangement.

I really enjoy going to Napa for my auto needs because I am not really a car guy. The staff has…read morealways shown patience with me to make sure I understand what I need. I have always been greeted with professional courtesy. The new store on Monroe Street to me is a welcome addition to the area. Whatever I need they have always helped me in the right direction for my vehicles. I just perfer going to Napa for my automobiles and their professional advice.

6 months ago I purchased a radiator. After their one day wait the part was broken. I exchanged it…read more the radiator failed. I ordered a new one. once again had to wait a day. The part was obviously broken visually again. I asked for my money back. she then proceeded to tell me it's my fault this happened. The lady is rude everytime as well and should not be in customer service.

The woman who took my part order was rude and seemed to have a problem if you don't know exactly…read morewhat you want , she has a problem helping you get it. I have a truck I knew nothing about and just needed a rim for a spare. She was combative and rude to help you find the part because I didn't know exact what rim. They did get the right part and prompt.. That the good thing.