Customer service was a little rude and slow to assist. We ended up finding the part we needed but…read morethe experience could have been better.

I needed wiper blades on my Honda. The lady at the counter, yes a lady, was really nice. She…read moregreeted me and actually smiled and acted like she was happy I came in. That was nice. She got me what I needed and then one of the guys installed them for me. It was great. Thanks!

I ordered 2 tshirts back in Nov of 2022 and they sent them twice to the wrong address. I was…read moreseveral times by Jeremy that he corrected the address and resent them. That was at the first of January 2023 and I have not received them. I have sent many emails to customer no service and now they no longer chat and have no products on n the website. I was also one of the suckers that bought into the power box giveaway, that promised a gift worth at least what you paid. I bought 2 boxes for $50 each and was sent a deck of playing cards and a baseball card from a No name player that never played in MLB. At this point I want my money back and support folks that appreciate their customers and out to scam them.

No body there to see, tee shirts are pricey. Cool vehicles in parking lot. Closed on weekends.read more

I've taken my car a few times to Rick and the crew fantastic, five star service every time…read more Consummate professionals, outstanding integrity of work, I would highly recommend.

I needed to upgrade my alternator, pricing online for a 130A alternator was around $300! I went to…read moreAction and was talking to Mike. Not only did they cut the online price in half, but they treated me like any good business should. They helped explain to me what a larger alternator would do, recommended I upgrade my wiring gauge, and looked under my hood to recommend what to do. I will only do business with this company for alternators, starters, and anything electrical. Five stars for customer service, pricing, kind staff, and immensely knowledgable.

I had a warranty issue from another store in cedar, the night manager and assistant day management…read morewas incredibly helpful in assisting me in the paperwork, ordering parts, and getting them to me asap to ensure I could finish my move. They were helpful, problem solving, kind and responsive to ensure I was able to accomplish all I needed to. I have always love NAPA stores, but as I move up here, this wi be the ONLY store I will be using for all my needs. Thank you again to the amazing staff.

5 million stars specially to the gentleman they called Jack I think he's the main boss. Not sure if…read morehe helped me out. He's cool calm and collected and came out and snapped my wipers on for me in about two seconds. We are lucky in this world to have hard-working people like him every day, going above and beyond without even blinking an eye.

They've had my bike 6 months. I can't get an update after how many promises. They did the most…read moreexpensive repairs first but can't get it going. I'm making payments to them and nothing happens. I'm obviously not communicating correctly with them but cash and kindness don't seem to work. Update July 2,2026- they've responded quickly and got me back on the road. They gave me some good ideas on different options moving forward that will make it a much better experience. Turns out it wasn't all their fault. Apparently I need to have another kid so I can have them train me on phone settings.

They went above and beyond servicing my bike and serving me. While mounting tires Tyler said new…read morebrake pads were needed and offered to do it right then. He had other things to do and could have asked me to come back later as my appointment was only for tires, but took the time to help me get on the road with confidence (in my brakes). Also reminded me to take it easy on new slippery tires (I easily could have goosed it and slid out pulling out on Redwood Road). And we had a good time talking bikes and riding adventures. Thank YOU! Tyler's wife (Tess) and shop dog were also very sweet. P.S. I could have cleaned my rims better before going in. Sorry. I'm not much of a bike washer (My wash it riding in the rain), I did give it a cleaning after getting home.

Had a flat and tried to fix it my self. The nice lady let me borrow two of her tools to pull out…read morethe nail, which apparently was a drill bit. She was very helpful. Hole was severely damaged and I could not patch it. Nice lady told me I could pump air across the street for free. Once I pumped it up I could still hear air escaping. So I took it to the tire shop across the street.

man today was a hell hole, went to autozone to pick up a filter for a 2012 mazda three with the…read more2.3L I4, got my filter and oil and went home to change it, put the filter on, fit good, filled up the oil, and as soon as i started it the filter blew off blowing oil all over my brand new garage floor, called the autozone, went back, the guy gave me the wrong filter, he had the AUDACITY to ask me if i "seriously didn't realize it was the wrong one" i told him, "i work at hillside tire and service in sandy, i do this every day and i have NEVER gotten a filter wrong in my career there". Autozone do us all a favor and pick better employees, he was VERY rude about HIM giving me the wrong filter, and i appreciate the big apology from the older guy, he was much nicer than him and apologized over and over again, give yourself employees more training!!!

Alex was so helpful and knowledgeable! He even came outside, took a look and explained how we could…read moreapproach the issue and fix it! He went above and beyond to help us!

We needed to travel to Nevada and our wiper broke on the drivers side. Joseph was very friendly and…read morewent out of his way to help get us back on the road. He was knowledgeable and did not hesitate to help us. Thank you Joseph!