A while ago my car battery died and there was a lot of traffic that day and I just wanted to go home and Henry helped me find a replacement super quick and was nice and helpful about it. read more

My car battery was dead and they told me he wasn't able to help me replace it because it was to "difficult". I have such an easy car but the kid must of been 18 read more

If I could give them a ZERO I would. They have nothing but children, or incompetent adults at this place. they had a child replace my battery and he didn't tighten it and replaced it backwards. Asked me to get out the car to assist him in placing my own battery. The next day my car cut off in the middle of the street when I had someone look at it, my entire battery shifted and the metal piece bent. When going back to the location and have a conversation I was met with a manager who proceeded to laugh in my face about the issue saying "they replace batteries as a courtesy and not because they have to." read more

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Went in to see if they could test my alternator as it says it's a free service with no appointment needed on their website - they told me no and to go to an Auto Shop and it was not something that they did after I had them replace my battery a few days before and it's already noting low battery charge again. read more

I go to the store regularly and I never look at the fine details on the price taga when the item is on the shelf that I'm purchasing other than parts that are kept I. The backrooms. Iam usually aware of the price ranges for on the floor products. As I was selecting the only rearview mirror with a dash cam attached to it from the shelf. I glanced at the price which was 28.99 dollars and thiught Id take it. And then I decided to get a few other things upon receiving the total at the register I mentioned to the attendant that the price is totally different from one I expected neither the attendant a red shirt parts attendant nor the manger we're aware of the the wrong sticker price discount if such a matter would occur. I have to call another store and another to confirm with the managers at the store policy nationwide is. Price override item being in the wrong spot and not stocked correctly. Manager said either I get it for the price that it is or he cannot help me and he doesn't care what the policy mentions. Pay policy as a policy. You can't be a manager and change a policy in discretion of your own choices at a store that you barely know how to.operate! Lenny sir you need some trading in customer services immediately or you're gonna run half the away from your store if you have this demeanor as you had with me. Read your operations manual your store policies they are nationwide not first store and purchase question of each manager. read more

The staff at this place is such a joke. I felt like I was on Candid Camera. If you think the staff at McDonalds is horrible you have not been to this AutoZone. I have been here about 4 times in two weeks. Each time I have stood in line and felt like I was in line at the airport where those folks use every opportunity to humiliate the paying customers. The AZ staff if you can call them that I can't even begin to explain how awful the experience is here. They ignore the customers in line while they do things like talk trash and use vulgar degrading terms and language. They should close the store because AutoZone looks the other way because of all the money this place is taking in off the subservient clients. It's shameful and sad. This is not Chicago or San Fransisco but it feels like it. Do not go there please. Buyer beware!! read more

I've never had an issue at this Autozone before. Most the time, things work out and everything goes smoothly. However today, I wanted to return a part. I had/have the receipt and brought both that, and the part. The manager told me he was unable to return my part because he did not have a "connection" to the Central Ave location. He told me I could return it at the Hub. I called the Hub not too long ago, turns out, I can actually go to any Autozone and I should be able to still return it. read more

Stop two to make a comparison of the auto parts chains, here's Autozone. If there's a differentiator between this one and the other, I can't say. It was busy with a few people working on their cars in the parking lot. Very similar to the other with five or six aisles of goodies including a huge wall of oil filters and jugs of various oils. Cleaning chemicals, fluids, accessories and apparently everything you can replace on an automobile behind the counter. read more

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My car's battery went out overnight. Got to autozone for a replacement around rush hour. Waited only like 2 minutes and was helped by Jim. Awesome service! read more

Went in to get new wiper blades. Tony who helped us out was extremely nice and went over the top to make sure our wiper blades were a perfect match for our vehicle and very friendly! MVP read more

Hello friends, This AZ gets A LOT of traffic, I mean A Lot of traffic. It's no different from all the others I guess. Pretty self serving. There are employees that's there to help if need be like all other stores. But, due to the amount of business this location receives I think they are SLACKING in the housekeeping department. I know it's an Auto Store but dayummmmm!! Boy is it dirty. Had it NOT been for other visits to other locations I may not know how clean they can be. Windows, floors, entrance door, exit doors, counters, etc. could ALL USE some Soap, Water & a Lil Elbow Grease!! Other than that, 3 Stars - A-Ok TTFN read more

Autozone - Auto Parts & Supplies Near Me - Charlotte, North Carolina

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Could not open up on time. Management to blame. Could have gotten there earlier for customers sake, but didn't. Then unhelpful cashier.....I'll never go back to that store. read more

I cannot say enough good things about Robert, the general manager at this Auto Zone. As 20-something female, you often feel like you're going to be taken advantage when it comes to your car since we (usually) know nothing at all. Robert completely EMPOWERED me! I came in with a check engine light. He promptly hooked my car up and found the problem right away. The car part was available for purchase today and he made recommendations for some shops I could take it to when I asked. He even offered to take me to my car to show me where the part is located and what would need to be done. After seeing how easy it could be, we both came to the conclusion that I could replace this part myself and save the money, when I was originally going to go to a mechanic. He made me feel very comfortable, and even expressed that he's a father of girls my age so he completely understood my need to consult with my dad before doing anything. I truly believe he had my best interest when making his recommendations and I will definitely come see him when having any issues with my car from now on. Thank you!! read more

I was hoping to find some seat covers for my car, but this location had a limited variety. I asked the cashier if he could check the back for different designs and he said "we don't have any" without hesitating! Not the slightest effort to satisfy a customer! read more

"Always Busy AutoZone". Probably the most consistently packed auto-part store that I have been in. I normally run here for odds and ends, or to rent auto-part tools from their service counter. The place has definitely clean up from looking at the past reviews. New management or new policies has made it look and perform like any standard autoparts store. One fun story, I was trying to buy truckbed liner paint and when I got to the counter they had a box full of the can nozzles. They took one out and put it on my can and sent me on my way. Apparently in the past, they had kids come in and go to the paint isle and open the caps and start spraying everything. So they made sure that couldn't happen again. Staff was very friendly there, I have had the chance to talk and work with both the Managers and Sales associates. All were very knowledgeable in what I was asking for, and also tried to help me out as much as they could. Bi-lingual Store read more

How does a new battery take 3 hours to install? I had 1/2 a mind to push my dead car to Advance Auto read more

3 phone calls, 15 min wait each...4th was 12 mins. Online said they had it just to hear some guy come on the phone diff from the person who took the part number and say yea we don't have it twice and hang up with an attitude. Yeaaa nope. Bad day or not, I need a car part, I can assure you mine's not going to well either. Figure it out. read more

Oh my goodness please hire some personal to work this store. This is my second time in here today and I have been in line 31 minutes. There is one person here for checkout and one person for parts . This is a high traffic store with a Latino base. It is so busy that it would benefit the store and the poor personal. The score is based on lack of staff not how they act. The store is clean and put together. The store is also fully stocked and they are very helpful. read more

Autozone - Auto Parts & Supplies Near Me - Charlotte, North Carolina

This place is located in a great area. It's close to home which means if I have any issues I can go here in about 2 mins. I've been here on several occasions and I like going to Daniel whenever I have a question. He's very friendly and he explains what he's talking about in terms I can understand. I've talked to other employees here, but id prefer speaking with Daniel. Unlike many workers who just wants to rush you out the store so they can finish their day, Daniel actually takes his time with the customers. read more

Had multiple problems with my car and came here for advice and tips; reasonable pricing and great help. Especially from Daniel who is very knowledgable and does not mind you picking his brain. Go to Dan! Dan's the man! read more

Went in to purchase a battery for my daughters car @ the South Blvd location in Charlotte. Walked in with the battery , stood at the counter. There were two people working the front and I could see/hear three others in the back. Only one in the front was trying to help customers. The second up front was fiddling with a new jacket. I could hear the three in the back talking about their plans for after work. None came out front to assist customers. I stood, waiting holding the 45 lb battery for about 5 minutes, then walked out, drove next door and bought one from Advance Autoparts. read more

My favorite parts shop. I have used this Autozone since I ran the Jiffy Lube next door many years ago. This location was once open 24 hours, but not anymore. read more

I went to Autozone today to buy some bulbs for my break lights and stupidly dropped my keys in the 6ft deep gutter in the parking lot. The employees were so unbelievably nice and helped me get them back. I am so grateful for there help and amazing customer service. THANK YOU!!! read more